07 July 2023 16:38
A hidden gem for shoe shopping! Nice selection of styles at reasonable prices. Got some Vans at a good discount
25 May 2023 16:32
Ordered shoes online but went to get a different size today but this location doesn't give back money if you cant do a straight exchange.
27 April 2023 12:20
Softmoc is a clearance warehouse although you wouldn't know it. The selection is amazing! There are mens, women's and children's footwear ranging from sandals, winter boots, dress shoes, slippers, runners and everything in between. The infamous Doc Martin's are also available for women at the moment but selection changes all the time! Be aware that there are no refunds and only exchanges even if staff tell you that you can get a refund. I give this a 4 star due to a staff member not knowing refund policies which is important when dealing with customers. I'm currently sitting on a $160 credit because of bad communication after buying three pair of footwear. If you're looking for good selection of footwear look past my review as the selection is 5 star
27 April 2023 8:29
Great outlet with good prices! The space is quite large and they've got a wide range of brands available.
27 April 2023 4:09
Great staff and service. Sizes vary because it's an outlet, but great product and prices.
26 April 2023 15:36
Great selection of styles, however I couldn’t find anything over a size 8, which was frustrating as I am a 9.5- sometimes even a 10 (women’s). I do hope to go back sometime and hopefully have better luck!
05 April 2023 4:16
Went in there to exchange a pair of shoes that didn’t fit. Didn’t find my size so I picked a pair that cost $30 more so I thought. The sign on the table says Birkenstock $100 I go to the cash to do the exchange and notice the box say $105 I was fine with that. When the girl rings in the Birkenstocks they come up as $137 I ask her I thought they were $105, she says no $137. I told her never mind I’ll just take the gift card for my exchange, I didn’t bother with any why’s. She quickly handed me the gift card and walks off leaving a long line of people. She was in no mood to help resolve the problem. Beware of what your getting charged here.
24 March 2023 11:04
Worker at till are rude, signs don’t match prices at all, customer service just as bad as this location.
14 March 2023 7:03
Love shopping at the Soft Moc Warehouse. So much selection, great sales and excellent staff!
03 March 2023 23:01
Always helpful staff and massive selection of shoes, boots and sandals. Keep an eye open for the clearance section, there are some crazy deals on a regular basis
08 January 2023 11:19
Love this store! Ever since finding it years ago this is the only place I shop for my footwear! Great prices and very friendly staff. The product is super cute and stylish!