Softron Tax

Excellent Service Mandy is terrific explains everything to you & is great at her job!
Fee is reasonable.

MADDY or whatever her name seemed nice on the phone but when she saw that I was black her whole demeanor changed. Rude. Rude. Rude and telling me she is buzy basically rushing me. (needs to go to a business etiquette class). Money isn't all of it. YOU WERE RUDE IT WAS NEVER ABOUT THE MONEY THATS HOW JUDGMENTAL YOU ARE ASSUMING I DIDNT HAVE IT. I WAS WILLING TO PAY BUT YOUR ATTITUDE SUCKS. IT WAS NEVER ABOUT MONEY

Navjot Singh filed our taxes and he was very professional, patient and efficient. Smooth process and excellent customer service. Very recommended.

Mandy is the most knowledgeable person. Preparing my taxes with her was seamless when I had both high and very low income. Non judgemental, and extremely fast communication. Explains in detail. So much stress relieved and I switched locations when she did to stay with her!

Mandy is the best person to ask for your tax return in Toronto. This is my second time filed my tax with Mandy, it was an amazing experience and very satisfied with the result as always. She provides the best customer service as well. Thank you so much ️ Mandy!

Softron Tax is a life savior when it comes to tax. They are friendly, professional and they know what they are doing. Pam has been taken care of our tax for many years and we are always happy with her outstanding work. I would highly recommend Pam and her team to anyone who find themselves in a difficult situation when it comes to tax

If you do a drop off, you get a result within the hour or two as long as you don't do your taxes last minute.

I've done my taxes for multiple years here and am always impressed with there professionalism.

Every year they help me get the most out of my mysterious tax return. Thank you Softron Tax for making my life so much easier. And richer.

Really efficient and quick service! Sidhhanth really helped me with my taxes and explained everything to me clearly. Thank you!

Very professional, clean and respectful place to file your taxes! Sidhhanth is just the best! 5 stars

There is nothing that i don't like about this site! I have been using this location for several year's, and have been very pleased and happy with all my visits. Very friendly and helpful staff!

Me and my girlfriend came to this location and we spoke to Mandy Qian. She was able to do our taxes quick and easy. This was by far the best service we had while filing our taxes. Highly recommend.

Mandy is excellent at what she does. This was my first year filing taxes and I was extremely nervous, but when I got to the office and started asking questions I knew I went to the right place. Beyond the excellent knowledge Mandy possesses, she also is super welcoming, nice and supportive. For anyone who is nervous when it comes to taxes or wants to try a new place for filing tax returns, I would definitely recommend Softron, especially the location at Pape and Gerrard as Mandy is a true professional and exceptionally knowledgeable when dealing with income tax returns.

If you do a drop off, you get a result within the hour or two as long as you don't do your taxes last minute.

Went here after I went to a small town tax office.
Small town tax office: One year processing time, over 14k oweing (literally) This was unacceptable so I went for a second opinion.

Softron: In and out, processed within the visit (less than an hour) about $500 total when all was said and done.

Changed the course of my life.

I would absolutely recommend Softron and particularly Mandy, who has been more than fantastic each time I see her. I've been using these guys for a couple years now and this year in particular I brought in a mess of taxes and Mandy was able to sort through it all and explain to me everything along the way. I'm always happy with the results here!

Been going here for years, see Mandy every time, she offers great service and is fast & efficient at doing my taxes.

My tax situation was a little more complicated last year and I needed help, with time running out on the new filing deadline. I am so happy with the service I received. Mandy is extremely knowledgable, and great to work with. I highly recommend her if you need assistance with your taxes!

Have been going to Mandy for years and have always had such an amazing experience. I since coming here I have moved to Pickering and I still travel to this location to see Mandy because she has always been a pleasure to deal with, it has been over 10 years and I would never go anywhere else! - (Posted for Darryl M)

Excellent Customer Service. Mandy is great at her work. I filled my 2019 tax return. She is very knowledgeable and takes every note for the tax return. I am very happy with the service. I would definitely recommend Softron Tax for this location. The tax charges vary from person to person. You can check that with them.

I called Softron tax to get an estimate and arrange an appointment. I spoke to Mandy. She told me $70.00 to $90.00 to do my taxes. When I got there I told her that last year I sold my house and moved to an apartment in Toronto. She said to me: "Well that changes the price, the cost to fill the form to give revenue Canada the information re your house is $299.00, the price is $499.00 but for our customers only $299.00 This is to fill out ONE form with the information re selling my house. There are 6 questions on the form. She was going to charge $80.00 to do my complete return but $299.00 to do one extra form. I went home and called the person who did my taxes last year (a 2 hour drive from Toronto) and explained that I sold my house and wanted to get my taxes done. She said no problem, it is a simple form with 6 questions to answer and the price would be the same as last year $80.00 Mandy was trying to really rip me off, It is unbelievable to think how many poor naïve people believe that and pay through the nose for nothing. Please BEWARE! I cannot believe she thought I was that stupid! I would give ZERO stars if I could.

I can’t satisfy 100% of customers. Just try hard to get max refund for clients. We are the Pro accounting firm. The company set the price, and I give the price in advance (not the end), and the price is reasonable. 99.9% of the customers come for the services & accuracy, prefer the knowledgeable tax services not as grocery shopping price comparetion. I am really appreciate and thankful!

Mandy is the best. She is always cheerful and happy to help.
A true professional. I never have tax problems or concerns since I started using Mandy.
I recommend her to all my friends and family.

Mandy have done our tax returns for the past two years. She is very knowledgeable and responsive. We will definitely continue to use her services in the future.

Lots of foreign income, tax treaty items and so on- real messy tax preparation for first-time filers, us. Softron at Gerard handled it like real pros, calling in experts as needed - hassle-free, pleasant interface, excellent customer care! Recommend their services to all.

Mandy has been helping me with my taxes for the past 5 years. Very knowledgeable and great customer care. Will keep returning while she’s still there!

If i could rate 10 star i would! Mandy is the allstar of every year! I've been going to her for nearly a decade MAYBE MORE! And can honestly say I'm very fortunate to have met such an amazing person. Not only is she so kind but she is so helpful/knowledgable. She is the most professional person i have ever met. Thank you Mandy for all your help. Your the GREATEST

Mandy did a much better job than the company I paid to do my taxes last year and she charged a lot less! My tax situation was quite complex but she managed everything expertly. I highly recommend this business.

Mandy is so helpful and kind. She does our taxes efficiency, and works with us to ensure we get the best outcome and return on our taxes as possible. A great service for a great rate. We'll most certainly come back again!

I have been partnering with Softron on Pape for several years. The service is outstanding. Mandy is amazing. I highly recommend her services.

I didn't do my taxes for a few years and thought I'd have a lot of work to do to get things up to date. Mandy made it easy and did a great job sorting through my paperwork. She got me a great return and helped me to understand my taxes better.

Thanks Mandy & Softron!

First, I used to perform retention for another tax office for many years. Moving services was a little scary. The moment I met Mandy I was put completely at ease. I came in late last year and it's no wonder why I'm back again with my Girlfriend in Tow. Mandy works hard every year to uncover greater returns, but never presumably. She double and triple checks her information to get it Done Right, The First Time. She even found unfiled years for my Girlfriend and rolled the fees right into the current years taxes, meaning she left with money, no further bills, and more money to come! When they say fast cash! They mean it. The best part of going to this location isn't even the money. But, a wonderful woman who lifts your spirits with a simple hello, the Amazing Mandy. Thank you again for helping out a little back in our pockets and as always brightening our days through this overcast weather. The only sad part is we see you only once a year. Already counting the days till next time ️

I went in there because I wanted professionals to handle my taxes and they were just the right people. They were patient with me because taxes are not my cup of tea. Brandon actually sat down for 20 mins waiting for CRA call to get through. I had a very pleasant experience here. Mandy was such a sweetheart guiding me through the whole process. Totally recommend it!

I’ve been using Softron with my family for many years. Brandon was very efficient and knowledgeable! Great customer service!

I have been going here for years and the staff, service and level of knowledabilty is excellent. I would recommend their services.

I had the opportunity to file my return with Mandy and she is extremely thorough and knowledgeable. I came out with a better perspective on my tax situation. I definitely recommend her.

Mandy was amazing! Highly recommend she really knows her taxes and returns and will get you the best deal possible. She was fast and proffessional.