22 August 2023 10:04
I’ve been coming here since it first opened. It used to be really good in taste, quality, portions and customer service. Now it’s completely gone downhill. No customer service, portions has gone down, the meat were extremely dry and the food was not even warm. The prices went up & now they start charging for hot sauce? ! It is not the old hot sauce they used to have, how are you charging $1 for a tiny tiny bit of “hot sauce”? Never coming back here again, and I suggest you guys don’t too. Unless you wanna pay $30 for a leftover meal.
19 August 2023 23:26
Im giving this place its flowers. Five stars across the board. Food is seasoned and made with love. Everything is made fresh and in-house. I wish I could bring this place with me to Boston. Stop by and thank me later:)
08 August 2023 18:59
Changing my rating to 1

Update:
Beware if you are planning to get your order at a certain time. Based on my experience, you never get it at the planned time.

I called an hour early and placed my order for 12: 00 to ensure that it is ready as I was in a rush. When I went to pick it up at 12: 20 they told me that they gave my order to someone else! They placed another order and I waited another 30 minutes to get my food! So approximately total of 2 hours to prepare my food!

Not the only time this happened. Another time when I ordered same thing happened and I ordered 45 minutes in advance. They seem to have forgotten about my order and when I went to pick it up it took another 45 minutes to prepare it saying they are busy

I believe their front desk is heavily understaffed and there is only one guy who has to handle all walk ins and phone calls and requests! Even in rush hours

Food has an amazing quality. Atmosphere is great and staff very friendly. The amount of meat in portions is ridiculously small despite comparable prices with other restaurants
04 August 2023 0:38
I really used to enjoy this place up to about a year ago. They must of changed management, because the service and quality of food has gone down hill. The portions have gotten smaller, the rice dishes are over cooked and now they even charge extra for hot sauce. I’ve been a loyal customer since they first opened, but will never be back after my last experience.
16 July 2023 13:10
This used to be my go to place but recently management has changed quite a number of things and it seems it’s not what it used to be. They now charge if you ask for a chilli sauce. Also the servings are a bit smaller than it used to be. Food is still good.
07 July 2023 12:04
Ordered a Shawrama bowl/ chicken. Had some many bits of bone and fat/cartilidge in it. Inedible. Also how does a shawarma bowl not come with Hummus or tahini? Rice was well prepared.
13 June 2023 21:44
If you like being corrected about how to pronounce kombucha, this is the place for you! The shawarma was decent.high quality ingredients, however I found the meat to be slightly over cooked; a little lacklustre on the flavour at this price.

I went in expecting to patronize SOUK as a customer, unfortunately the other type of patronizing came with my meal.
07 June 2023 6:28
Waitstaff accommodated our large party really well. Food was good, and portions were great for the mains. Side dishes portion was a bit smaller then expected to share.
06 June 2023 20:13
The food tasted pretty good, my issue was with the process. Ordering through their website when I've already been sat down at a table by a server feels pretty silly. Especially considering they got not only my order, but another table over wrong. It feels like they've introduced extra steps that really don't need to be there and only serve to make the process more complicated. I'd personally recommend just ordering from the counter every time.

Also the public water dispenser seems gross and unsanitary. That's fine in a public park, but I'd really rather just get it from the staff in a restaurant, and there are plenty of places already doing just that.

Also side note, you need to be a weightlifter to comfortably open those doors.
05 June 2023 12:08
This is like the casual, fast-serve little brother of Tabulé and feels like it. You won't find table service here, as it feels much more lunch-orientated.

But if you like Lebanese food or want to try Beirut street food, this is the spot.

You can order through the QR code app at the table or at the counter and they bring you the food when it's ready. So, if you're a fan of minimal interaction with serving staff, this is the place for you. (It is a service-style very much like many places in the UK, for example.) I'm not so hot on this style personally but I understand why it exists in this setting.

The food is almost as good as Tabulé. Huge flavours, generous servings, and high-quality ingredients. We tried so many different options and all were excellent, but special shout out to the pulled chicken wrap and the falafel. There are plenty of good falafel to find in Toronto if you know where to look, but Souk/Tabulé must be up there in top 3, if not #1. They are absolutely perfect in every way. There wasn't anything we ordered that we didn't like.

Good coffee and sides. Dirty rice is a must.

Staff is all helpful and friendly. Atmosphere is clean, minimal, and bright (the opposite of Riverside Tabulé). Too bad the alarm (testing?) kept going off. That wasn't too pleasant but downtown condos seem to do this all the time.

Probably the best lunch spot in the Canary district.
04 June 2023 15:03
Love the concept loved the food and the hot oven baked bread that comes with it. I would like to say that this must be a lebanese place with a tiny bit of indian twist specially in some of the spices I was tasting I could see the influence.
03 June 2023 14:46
Nice food and interesting menu. A bit lacking in atmosphere inside, but sit outside and you'll be fine.
05 May 2023 4:31
Best falafel wrap, amazing taste. Good thing everything is made fresh i saw. The wraps as well, which i never saw in canada before. Those wraps plus fresh yummy falfel with handmade sauces, made it so delicious, yummy and breathtaking.
Love the food and ambience, nice vibes.
The waiteress with blue hair was so nice, served us gracefully.
Overall
Food 20/10
Ambience 10/10
Service 15/10

I have to try thier humus next time, i saw other table had it, it looked so delicious.
03 May 2023 7:22
If you crave Lebanese, this is the place to go. 16.95$ for a massive plate with rice and chicken.

The Muhammara dip is beyond and the bread is made fresh to order.
28 April 2023 20:43
I visited based on the very high reviews. When you walk in, it's unclear whether to order at the counter, be seated or seat yourself. I seated myself and saw a QR code on the table saying you could order to your table with that. I used it but some of the menu items didn't have descriptions, so I went to their website to read the menu there.

IMO, it's not a good experience to not be greeted/told to sit anywhere and then go up to the counter to order or use a QR code. When I ordered I asked for a water and was told there's a self-serve station for that. I think the self-serve thing would be fine if that was obvious, but the way the restaurant looks makes you think it would have table service.

The pulled chicken wrap I got was a good value, around $13, and very filling. I didn't quite finish it. The flavour left something to be desired, though. It's fast casual dining with mediocre food- based on this wrap, anyway. The wrap also dripped aggressively the whole time, literally filling my plate with a pool of liquid. That + the very loud Camila Cabelo/similar style of earworm music playing made it a pretty unpleasant experience.

I took my glass to the self-serve station to drink a little more water before I left, and as I was walking back to my table a server was walking to the counter with my plates. Since my table was cleared I asked where she'd like me to put my glass (assumedly on the counter) and we had this awkward interaction where she wasn't sure what I was asking a couple times.

Then I used the restroom and the light went off while I was washing my hands. Their automatic sensors are really trying to save energy.

After that I left and lol, there is a comically heavy door (which is labelled as such). A fitting ending.

Anyway, I just write this so that others know to manage expectations. This is a fast casual restaurant on a college campus. I haven't been to a Freshii in ages, but I'd say the quality of the food and experience is similar to something like that.
28 April 2023 2:03
Phenomenal food! Everything I’ve had on the menu has been outstanding every time. Love the casual vibe of ordering, then sitting wherever you please. Great patio for the summer time. Always clean, staff is nice. Highly recommend!
17 April 2023 15:19
Disappointing "shawarma" with barely any beef. Whatever beef is in there are bits of discard instead of thinly sliced from a rotisserie. I eat better and cheaper at any fast food shawarma joints. Terrible.
26 March 2023 15:41
I didn't get what I paid for.after asking to get what I ordered they asked for my receipt which I had thrown out. Then they said they couldn't help me!

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