Southbrook Retirement Residence
2 reviews 400 Ray Lawson Blvd, Brampton, ON +1 905-456-3334 southbrookretirement.ca suggest an edit
03 January 2024 19:10
This review is long overdue but that does not lessen any praise I have for Southbrook.
We were looking for a short-term place for my husband's mom at short notice and decided on Southbrook based on the reviews. We were not disappointed at all - from the time we did the tour till the day my mother-in-law came home after her stay.
Safina went above and beyond to coordinate and work with us and the doctor's office in order to make the move-in dates possible for us. I cannot thank Safina enough for all looking after all the formalities to ensure that everything was organised even though she was going to be away when mom moved in. I never had a chance to meet Safina at move-in or move-out, but I felt so much at ease during our phone conversations in addition to the million emails that she took the time to patiently respond on time.
Komalpreet was the nurse that did the initial tour for us and she is the sweetest nurse ever. We were so impressed by her positive and calm attitude and she also looked after mom-in-law very well. I did not meet the other nurses due to their shift schedule but was told by mom-in-law that all the nurses are really nice.
And I must not forget about the lovely Alexa at reception - such a cheerful and fun young woman. We interacted with her a couple of times and she was such a joy to see at reception.
All in all, we loved Southbrook for the size of the place, the residents there seemed like they were taken care of (I even chatted with a couple folks and they were happy with the services), the food menu is delicious and lots of activities for seniors. Southbrook will definitely be our first choice if we have to pick a home for mom-in-law in the future.
We were looking for a short-term place for my husband's mom at short notice and decided on Southbrook based on the reviews. We were not disappointed at all - from the time we did the tour till the day my mother-in-law came home after her stay.
Safina went above and beyond to coordinate and work with us and the doctor's office in order to make the move-in dates possible for us. I cannot thank Safina enough for all looking after all the formalities to ensure that everything was organised even though she was going to be away when mom moved in. I never had a chance to meet Safina at move-in or move-out, but I felt so much at ease during our phone conversations in addition to the million emails that she took the time to patiently respond on time.
Komalpreet was the nurse that did the initial tour for us and she is the sweetest nurse ever. We were so impressed by her positive and calm attitude and she also looked after mom-in-law very well. I did not meet the other nurses due to their shift schedule but was told by mom-in-law that all the nurses are really nice.
And I must not forget about the lovely Alexa at reception - such a cheerful and fun young woman. We interacted with her a couple of times and she was such a joy to see at reception.
All in all, we loved Southbrook for the size of the place, the residents there seemed like they were taken care of (I even chatted with a couple folks and they were happy with the services), the food menu is delicious and lots of activities for seniors. Southbrook will definitely be our first choice if we have to pick a home for mom-in-law in the future.
08 December 2023 21:00
In January 2023 the University of Wisconsin Hospital physicians recommended that I be discharged to an assisted living facility rather than returning to my three bedrooms home. At this point, I decided to return to Canada where my family resides. I was given two retirement residency facilities to visit in Brampton. The
first visit was at the Southbrook Retirement Residence. I was fortunate to meet Ms. Safina Jivraj, Community Relations, who organized the facility tour. She was gracious, polite, and informative about the terms and the conditions of occupancy and appreciated my challenge of selling my home and a car in the United States prior to my move to Canada.
At this point, I committed myself without hesitation to stay at Southbrook Retirement Residency in Brampton, ON. Additionally, Ms. Marissa McIntosh, Social Director, is another person who should be acknowledged for her willingness to assist with the homecoming.
Finally, I wish to acknowledge that I have made the right decision to stay at the Southbrook Retirement Residence. The staff have been polite, helpful, understanding and respectful. The residents are treated respectfully and services are performed on a timely fashion.
Faisal A. Kaud
first visit was at the Southbrook Retirement Residence. I was fortunate to meet Ms. Safina Jivraj, Community Relations, who organized the facility tour. She was gracious, polite, and informative about the terms and the conditions of occupancy and appreciated my challenge of selling my home and a car in the United States prior to my move to Canada.
At this point, I committed myself without hesitation to stay at Southbrook Retirement Residency in Brampton, ON. Additionally, Ms. Marissa McIntosh, Social Director, is another person who should be acknowledged for her willingness to assist with the homecoming.
Finally, I wish to acknowledge that I have made the right decision to stay at the Southbrook Retirement Residence. The staff have been polite, helpful, understanding and respectful. The residents are treated respectfully and services are performed on a timely fashion.
Faisal A. Kaud