02 January 2024 10:02
They don’t care emergency

I came to your hospital and said my tooth hurts, but they said we are not available to do any procedures today.
03 August 2023 7:16
My recent visit to the clinic was amazing. Dr Khaled abdel-gawad has been my dentist for years and my experience is golden. He is very caring, attentive and very experienced. Always goes the extra mile.
22 July 2023 4:00
I've been a patient for nearly 10 years - Dr Kwan was my doctor for a great amount of that time and today I met my new dentist Dr. Singh. BOTH are fantastic - attentive and very caring about me as a patient.

My personal experience with them has been nothing short of golden service - attentive patient care and both have gone the extra mile EACH time I've been there.

The Hygienists are also wonderful people - the current one is fantastic - excellent personal level talk, yet VERY efficient and attentive as well as caring.

I cannot imagine why they must post signs in their office warning patients to not be abusive. I just cannot understand what people are thinking.

They have always been SUPER polite and helpful.

They will be my dentists/hygienists for another ten years easily.

They score a full 100/100

I am a seasoned customer service expert who has opened and closed world class contact centers many who are/were Fortune 500 organizations.

Jeff K.
30 June 2023 12:34
When I first moved to London, I did not have a dentist. I broke my front tooth late on a Friday afternoon and called around trying to get it fixed before the weekend. Southdale Dental got me in right away and fixed the tooth perfectly! I have been going back ever since. They are always friendly and professional, and able to see me in a timely manner that is convenient with my schedule. I am a very satisfied patient:)
29 June 2023 2:21
Dr. Khaled Abdel-Gawad is awesome! Very quick filling and pain free. I've had other dentists where I had to come back to get fillings redone but I haven't had to with Dr. Khaled. And my teeth are very sensitive so I prefer pain free procedures.
25 June 2023 13:57
I have always had an insane phobia about dentists. I found a dentist with an amazing staff of kind, amazing and warm welcoming heart who understood my fear.
They are extremely patient and made me feel extremely relaxed.
I normally don't do well when it comes to cleaning my teeth at the dentist, as I don't feel comfortable but with Dr. Khaled and his staff I felt relaxed and my anxiety is completely gone as I know I am in good hands.

I highly reccomend Dr. Khaled to anyone who is looking for a dentist.
21 June 2023 22:55
I have been going to southdale dental for a long time and love all the staff there.dr khaled abdel gawad Is an amazing dentist and my kids also see him and really like him. He’s patient and takes his time with us and explains everything to the fullest.
16 June 2023 9:35
Dr Khaled Abdel-Jawad is not only the best dentist in town, he is a great academic and lecturer at UWO school of medicine.
If you can get in with him you should concider your self lucky.
What root canal? I did not feel a thing, all the stress and anxiety were unfounded
Thank you Dr.and thank you SouthDale dental team!
14 June 2023 8:58
I recently had the privilege of visiting Dr. Khaled Abdel-Gawad's dental practice, and I can't praise it enough. Right from the moment I stepped into the clinic, the staff greeted me with warmth and friendliness.

Dr. Khaled Abdel-Gawad is truly a master of his field. His expertise and meticulous attention to detail left me in awe. Throughout my visit, he patiently listened to my concerns and took the time to explain each step of the procedure thoroughly. I felt completely reassured and had immense confidence in his abilities throughout the entire process.

I can confidently say that Dr. Khaled is the finest dentist I've ever come across. His unwavering dedication to patient care, coupled with his exceptional skills, truly sets him apart from the rest.

If you're searching for a dentist who will surpass your expectations, deliver outstanding dental care, and foster a comfortable environment, I highly recommend Dr. Khaled and his remarkable team. Believe me, you won't be disappointed!
09 June 2023 15:01
The overall experience exceeded my expectations, I saw Dr Khaled Abdel-Gawad on an emergency visit he walked me through my procedure step by step. I also received a call from the Dr Khaled the following day to check up on me.
The staff are respectful and friendly and caring, I highly recommend this clinic to family and friends
09 June 2023 10:33
Nothing but good things to say about this practice. I am someone who has always been anxious about going to the dentist, however Dr. Khaled Abdel-Gawad made it comfortable and informative. Special thanks to the staff for helping me level up my flossing game. Looking forward to my next visit.
07 June 2023 17:20
The team at Southdale Dental is unmatched! Their quality of service and making a comfortable environment is like no other dental office in the city. Dr. Khaled Abdel-Gawad is incredibly professional. He made my dental appointment easy and I was very comfortable in his chair. His injection was pain free which made my anxiety disappear. Dental offices are a dime a dozen in London but Southdale is my only choice for the best treatment and experience.
03 June 2023 7:44
I cannot say enough good things about Dr. Khaled Abdel-Gawad. He is the best! I have been seeing him since 2016, my experiences have always been positive. He is very professional, takes his time to explain procedures and makes sure his patients are comfortable. He has treated my 10 year old son as well who has had great experiences with his fillings…No tears or complaints and didn’t even feel the injections! Great office, highly recommend!
02 June 2023 4:35
Great service, very professional.
Dr. Khaled Abdel-Jawad was very patient and light handed. Highly recommend.
01 June 2023 22:17
I always enjoy coming to southdale dental office. The staff is very friendly and Dr. Khaled Abdel-Gawad cares a lot about his patients. He always makes me feel comfortable when he does any dental work on me. I Highly recommend him and the clinic.
01 June 2023 1:16
Had an amazing experience with Dr. Khaled Abdel-Jawad. Very well knowledgeable dentist and exceptionally experienced staff. They were very friendly and kind. Highly recommended
11 February 2023 17:55
I would Give this Dental Clinic a 5 Star as my family had been going to this Clinic for almost 20 years. 5 Star for Dr. Ali the nicest and most compassionate Dentist I have ever been to but 3 Star (generous) for Dr. Khaled. Reason I give Dr. Khaled <3 Star was in relation to the first and will be the last work he has done for me, my bridging done August 2022. I was in so much pain while he was doing the procedure. My mouth is small and he was forcing me to open my mouth wide. I tried so hard to keep it wide open not even realizing that it was closing a bit while he was working. He kept telling me to keep it still in a very frustrated voice. I said I'm sorry, I am trying so hard here. I could hear him breathing to control his anger, eventually, he decided to take a few minutes break. I tried to compose myself and decided to keep quiet as I was mad myself but I kept it inside. I am sharing this experience in hopes others will find it helpful!

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