16 April 2023 12:07
Holly was fantastic and the gentleman who helped me today on pickup, was equally great. 10 out of 10 service without a doubt. My daughter and granddaughter will be coming in after their appointments in April! Thank you
14 April 2023 5:29
Went to Specsavers onThursday (Feb 2,20230 and had a great experience. Staff is friendly and helpful. The Doctor was so helpful also.brought two pars of glasses for a good price. Will use them again for next glasses purchase
07 April 2023 23:17
Specsavers at the Shops at Don Mills was an excellent place to get glasses. The eye exam was top notch and carefully done. Ana was awesome helping me pick frames that actually looked good. Was not pressured into high end frames at all but still feel I got a great deal. They even called my insurance company when having a glitch processing my claim. Everyone there had a smile and were very professional.
06 April 2023 1:29
I was attracted by a boxing week sale (2 sets glasses from $99) ; would go again after staff and product proved excellent. I almost never shop for anything fashion related without a female relative but the consultant had great sense of what fits/suits me. No pressure to upsell.
04 April 2023 2:04
I had a great experience! I was pleasantly surprised at how polite and engaging the staff was. The bright atmosphere along with the calming green was a nice combination. The eye exam was comfortable, informative and had a nice time talking with Dr. Low about the process and results.
Selecting the frames and different coating options was a fun experience with Khadejah. She was engaging, helpful and had fun during the whole process.
31 March 2023 2:50
Nick was wonderful. He helped me find the perfect pairs of glasses that fit me the most comfortable and looked the best for my face. He was very patient and created a pleasant shopping experience for me. Would definitely recommend!
27 March 2023 16:44
I had a really great experience at Specsavers! Dr. Michelle was very thorough with my eye exam and Erin and Andrew were very accommodating and patient with helping me learn how to use contact lenses. Highly recommend!: D
26 March 2023 0:33
Khadeja is a rockstar! Absolutely the best service I have ever received while shopping for eyewear. The optometrist and other staff members were all amazing and very friendly. I highly recommend going to them for your eyewear needs.
11 March 2023 4:19
Excellent customer service. Friendly place, great selection and deals! Transparency is appreciated. Dr. Michelle was so helpful and knowledgeable. Highly recommend Specsavers!
07 March 2023 11:48
Highly recommended, wonderful, friendly staff and great service.
And affordable price for two pairs of glasses.
03 March 2023 14:29
I had a such a great experience at this SpecSavers location. From the time I entered the store until the time I left, I received top notch customer service. The receptionist was friendly and efficient, she quickly got me checked in and ready for my exam. Shortly after, I met with Dr. Low who was so lovely! She communicated with me throughout the exam so I knew what was going on & took the time to discuss my concerns and answer my questions. They do direct billing and have a pretty large selection of frames. I always dread being hounded by sales staff in an eyewear store so I really appreciated that no one was following me around pushing me to buy. Instead, the staff were present, attentive, and ready to help when I needed them! Overall, a really great experience and I highly recommend this location!
03 March 2023 6:49
I really do not like anyone coming near my eyes but the optician was so friendly and patient that the machines were tolerable and the pre-testing was easy. The optometrist was also very knowledgeable and friendly. The whole experience was amazing. The front room staff were also friendly.helpful with finding a decently priced frame and had great senses of humour. Amazing! The only thing is that I wish they had a few more choices in frames but it does not take away from the fact that I would go there again.
02 March 2023 16:47
The store is shiny and new! The staff are friendly, efficient and very knowledgeable! The selection of glasses is amazing! I'm glad I switched from my usual providers.
01 March 2023 20:53
Glasses were exactly what I expected. Great price for Progressive lenses. Fit perfectly. Also I found the customer service extremly helpful. Thank you!
27 February 2023 13:35
I went to this store to get my new pair of glasses as it is nearer to my home. I got my prescription at Specsavers–Fairview Mall, and everything went smoothly. All staff are well-trained and the ambiance of the place is beautiful.
I’m loving it after picking them up in 10 days.
27 February 2023 10:05
Both me and my husband went for eye exam. Very friendly staff. Dr Michelle is fantastic very professional. Oh and holly is amazing grpatientFeiendjr
22 February 2023 1:04
From beginning to end it was a wonderful experience and I have already told a handful of friends.
20 February 2023 15:27
I had a really good experience with Specsavers. Nick was super attentive and help me to make a good choice. I high recommend it.
09 February 2023 0:04
It was a quick and painless process. Because it was so busy when I first walked in, I thought I would have to experience an unbelieveable wait time, but the store kept to my appointment and I was attended to on time and got to pick out two frames that really suited me. I would definitely go back again for follow up appointments.
06 February 2023 18:54
Great customer service from the sales team (Kelly) and Dr. Low, both took the time to explain everything and no pressure or upselling to purchase anything more than I required. Overall great experience!
29 January 2023 23:54
Great service, helpful staff and Dr Michelle was very thorough in the eye exam. Andrew helped with my first time contact lenses fitting and Nick was helpful with shipping my order home and using my Sunlife insurance direct billing.

Write a Review for Specsavers Shops at Don Mills



Overall Rating: