Spectacle
13 reviews 752 Queen St W, Toronto, ON +1 416-603-0123 www.spectaclelovesyou.com suggest an edit
01 December 2023 6:24
My wife purchased a pair of sunglasses for me a 6 years ago, I love them and over the years I've broken them, twice.
The first time Spectacle fixed for free that was 2 years into owning.
The second time they fixed for a small few and swiftly. Incredible service and support and certainly the place I will purchase my next pair from
The first time Spectacle fixed for free that was 2 years into owning.
The second time they fixed for a small few and swiftly. Incredible service and support and certainly the place I will purchase my next pair from
12 October 2023 12:24
Best shop in town to get prescription glasses. The staff is very helpful and professional and their glasses selection is unique.
10 October 2023 15:53
Went in with some questions about my glasses and they replaced my broken plastic tips for free. Will be going back soon for sure:)
04 May 2023 12:41
The staff at Queen street Spectacle went above and beyond to make my glasses comfortable. Winta, in particular, had great patience as I struggled with the weight of the glass and frames and how they sat on my ridge.
They offered many solutions to each obstacle and made sure I was happy when I left the store.
I recommend them as a great option for those with high standards and fussy fittings. They really care and also have the best selection of frames in the city.
They offered many solutions to each obstacle and made sure I was happy when I left the store.
I recommend them as a great option for those with high standards and fussy fittings. They really care and also have the best selection of frames in the city.
30 April 2023 3:20
I am responding to you.
Not problem solving to suggest I repurchase same glasses for an additional $700.when lenses were defective first time and could not be repaired. You left out I do not live in TO and glasses were hardly used. After keeping glasses in the store for over a month it would have been a courtesy to mail them back to me.
No worry about sending another self serving response pls.
I will have glasses picked up. Kindly ensure they have not been further damaged at your store.
First time I have ever reviewed a business.
Extremely disappointed with my experience. I have purchased several pairs of expensive glasses at Spectacle over the years. Had an issue with a $700 pair -mirror lenses defective- and staff could not even extend courtesy of mailing back to me at their expense of $20. Real discrepancy in service between staff members.
As per all over the place reviews.
A serious business can resolve all problems. Silly to lose even one customer.
Not problem solving to suggest I repurchase same glasses for an additional $700.when lenses were defective first time and could not be repaired. You left out I do not live in TO and glasses were hardly used. After keeping glasses in the store for over a month it would have been a courtesy to mail them back to me.
No worry about sending another self serving response pls.
I will have glasses picked up. Kindly ensure they have not been further damaged at your store.
First time I have ever reviewed a business.
Extremely disappointed with my experience. I have purchased several pairs of expensive glasses at Spectacle over the years. Had an issue with a $700 pair -mirror lenses defective- and staff could not even extend courtesy of mailing back to me at their expense of $20. Real discrepancy in service between staff members.
As per all over the place reviews.
A serious business can resolve all problems. Silly to lose even one customer.
24 April 2023 21:48
OUTSTANDING CUSTOMER SERVICE! Huge thank you to Cynthia for rescuing my glasses! The left hinge on my glasses broke and the team was kind enough to repair them for free! Safe to say that I will be back in the near future! Thank You!
16 April 2023 16:07
Staff was incredibly knowledgeable, personable, and detail oriented. My partner was able to find a unique frame that fit his style and vibe within a short friendly convo with Brent. Thanks y'all
09 April 2023 10:18
Winta is an incredible glass surgeon. I brought a sentimental pair of my dads old oakleys in for repair. I was greeted so warmly by Brent, Erin and Cynthia who were the best company while my glasses were in surgery! The team was so incredible, and refitted my glasses perfectly, tightening up and fixing everything. I couldn’t recommend this place more highly! I wish I could give six stars! THANK YOU!
30 March 2023 18:57
The experts at this glasses store are world class. They are not only super friendly and generous, but also have been able to handle any glasses problem that we have come up with. They also have cool style.
29 March 2023 10:58
Great place with such a unique collection! Can’t wait for my new specs to come in?
Edit: got my glasses and can’t say enough great things about this place. From the people to the outstanding collection of unique frames, this place has my highest of recommendations.
Edit: got my glasses and can’t say enough great things about this place. From the people to the outstanding collection of unique frames, this place has my highest of recommendations.
14 March 2023 23:18
Originally had a bad experience but they were great it resolving it. Special thanks to Cynthia for her great customer service.
08 March 2023 8:23
This team knows how to impress with fantastic customer service. Winta took great care of my casual browsing session, with absolute calm, friendly and personal service. I made it clear I was not purchasing, but that didn't deter Winta from making a huge effort to listen to my preferences and show me some great options for the future. The technicians in the back were also remarkably warm and personable, which will make it an easy choice to return when it's a good fit for me. Thank you everyone!
28 February 2023 6:21
Most amazing selection of glasses! Love the ahlem. And incredible service- so friendly and helpful. The best!