I brought my mom here to buy Christmas gifts for her grandchildren. Not an easy task. The manager, Tim, was a huge help finding the sizes she needed within her budget. We really appreciated it!
I stood in the shoe section for 15 mins yelled out for help and was ignored. I was buying the jordan legacy 312 low.was. I'm disappointed that the staff here at sport Chek failed to help me.they tried to help me when I walked away tho. FAIL
The store is nice and clean. Poor selection of Blue Jays fan merchandise. I couldn't find any shirts, sweaters or jerseys in any men's sizes. I didn't even notice any sales clerk around to inquire. Not every customer wants to be approached by staff though which I'm sure is impossible to determine. It's probably just easier to purchase online.
I don’t normally write reviews but I was here the other day looking for some comfortable everyday shoes for my new job and the young man who helped me out was so friendly. He was so helpful and clearly was super genuine and wanted to help me find the best pair of shoes for my job. I wish I got his name but he was very tall. Made my day a lot better just chatting with him
My mom made a purchase for $342, i went in store to make a refund for her and her card wasn’t working so i asked if i could use mine. The refund did not go through but they said it has. I went back in to report it and say it did not go through even though it say’s approved. The blonde girl was very rude and smirky and said it was my banks problem and they did make the refund.
I called my bank and they confirmed this was a sportcheck mistake and there is no trace of even an attempt on my card.
When i walked away the cashiers started to laugh at the problem they made a mistake on. I will be reporting this to their head offices and on their socials not for their mistake but lack of respect and any knowledge of customer service.