Springbank Physiotherapy - pt Health

I am Leena Kotipeltos husband. As she does not have access to a website i am writing this review. Leena would like you to know that Steve was very professional and knowledgable about her injury. His friendly demeanor made her visits easier. She cant stress enough about how he eased her symptoms and helped her to progress to where she is today. Highly recommend Steve as a therapist.

I booked physio with Tamara for several sessions and she really helped heal my rib injury! I would recommend this place. The reception staff were also very helpful with billing to my university insurance. I also had a massage with Sandra and it was very relaxing and it helped speed up my healing!

This place is amazing for physio
Tamara cares about her patients. She helped me right away with my shoulder and she cares. As well they will pay for your parking

The staff here are wonderful. They are friendly, knowledgeable and accommodating
They always make time for my busy schedule and get me back to feeling 100%
I love going here!

Due to workplace lower back injury I visited pt Health Springbank as they are located at the same building as my family doctor. The staff and the entire environment is very welcoming and super friendly/client oriented.

Dr. Sheena and her assistants did literally put me back on feet and I really appreciate her expertise that helped my back heal in a short period of time and get me back to full duties.

Special thanks to Jenn for amazing and resourceful exercises you taught me to keep up my core strong and healthy. Your printout is awesome for daily exercises.

I highly recommend pt Health Springbank where one can get a superior care.

Thanks guys.

Due to the location of my injury I was more comfortable working with a female physiotherapist. I called several locations in town & i wasn't able to find a place that could secure a slot with my special request within two weeks. I called this place and not only did I get a slot with a female physiotherapist for the following day but I got excellent service on the day of my appointment. My therapist was sensitive to the trauma I had just experienced from a car accident which had caused the injury, along with the discomfort I had with my buttocks being the subject matter. I have been getting therapy twice weekly for just over a month and feel a huge difference.

Upon arrival at the office, the staff are professional, friendly and helpful.
Aron takes the time to listen and answer my many questions and was very thorough in explaining the procedure which helped put me at ease.

Armand C

I have had a great experience at this clinic - everyone I have interacted with have been professional, supportive, courteous and knowledgeable. I would highly recommend them!

I asked to book an appointment via their website in early 2018, and the reply came in 2020. No, I do not need an appointment because my head and my neck have been detached from each other from 2 years of lack of care.

Jen is an amazing RMT. I went to her for neck and shoulder pain. After the first visit I was virtually pain free. Highly recommend!

Staff care about the clients. Very supportive. Very competent. Kate, Rachel and Jen helped me to understand why my elbow felt the way it did and explained how each exercise would help. Thanks folks! I hope I don't have to come back, but I know I can.

Being fairly new to the physio and massage therapy experience, pt Health Springbank provided a very comfortable, caring, and welcoming environment. In particular, I must say that the massage therapy I experienced with Jen was a personal game-changer. Throughout the appointment, Jen was extremely focused on ensuring that I felt completely comfortable throughout the treatment. Most importantly, the results: for the first time in a long time, I was able to walk tall, feeling totally stress-free, and ache-free. Thank you Jen!

The entire team at PT Health Springbank Physiotherapy is great. Very Friendly, and knowledgeable.
Everyone from the reception and admin staff to the therapists make patients, and patrons feel welcome.
Aaron Brant is a top shelf Physio therapist who really cares for his patients overall well being.
Jennifer C. Is the best massage therapist I've ever been to. She is friendly, and takes her time to fully understand her patients needs. I feel relieved and pain free after seeing her. I'd recommend Jennifer, Aaron and the whole Springbank Physiotherapy staff to anyone needing such treatments and services.

Andra and her team are very knowledgeable, helpful and efficient. Andra helped to identify my scaphoid fracture, which was originally diagnosed by the doctor as a sprain. If it wasn't for her diligence I would be in a much worse condition.

Rachel and Kate are super helpful and fun! Had bad knee pains that they totally helped me with and now my knee doesn't hurt and if it does - they gave me useful exercises that really help!

I have been going to Springbank Physiotherapy since February and I have been beyond impressed by the clinic! The staff are extremely organized, go above and beyond, and thoroughly care about each and every patient that comes through their door. I have had the pleasure of working with Alexandra and her assistant Tori and they are a fabulous duo. They both take their time with each patient and always listen to your concerns. I would highly recommend seeing Andra as she is very educated in her work!

I went to my family Doctor with a medical problem I could not figure out the cause. My Doctor was too busy to listen and only wanted to focus on another medical issue. I went to my Physical therapist at PT Health and he took the time to listen to me and assess my medical problem, identifying what was happening in my body. I find the therapist take the time with their clients and try to solve the medical issues to the best of there knowledge and at times better than medical doctors. I would go to PT health first with physical problems before seeing my doctor. PT health has solve so many of my medical issues, I would refer them.

I had the most amazing experience at Pt Health. My Physio, Alexandra, was truly a lifesaver and has helped me tremendously. She is super knowledgable and always goes above and beyond for her patients. I have met multiple physiotherapists in the city but not many have been as honest, kind and incredibly skilled as her. She takes the time with every patient and ensures they are properly diagnosed and assessed. I would continually receive updates and feedbacks as to further develop treatment plans which tremendously helped with my progression.
I would like to thank Springbank Pt Health and Alexandra for their wonderful service and I would definitely recommend booking with Alexandra!

Rachel and Kate were amazing with me. They answered all my questions and helped me with my injuries. I would highly recommend Springbank Physio. They are some cool cats!

I have received physio @ Springbank many times in the past and I have had many very good experiences, with both past employee Brent and current employee Kate. However, my most recent experience was below satisfactory. I was dealing with Alexandra and I truly felt like my injury was being overlooked. After her initial assessment of my ankle in my first visit, she never re-assessed it in my subsequent visits and just re-taped it and sent me on my way. After a visit to another physiotherapist recently, it turns out my injury was not as serious as Alexandra diagnosed, which she probably would have discovered if she took 5 minutes to go over my ankle like every other physiotherapist should and would. The tape is off and I am back to almost 100% and I have another physiotherapist to thank. I do recommend Springbank Physiotherapy as a company, however I do not recommend Alexandra. I am sure she has a lot of other happy patients, however I am not one of them. I really felt like I was purposely getting overlooked so I would keep coming back for more unnecessary appointments. That is not acceptable in my eyes and I figured I would share my recent experience. If you're going to come to Springbank, I recommend booking with Kate!

I just wanted to take some time to thank the Springbank Physiotherapy Clinic. Ive been going here since November last year and the staff here have been nothing but extremely courteous, caring, and professional. Alexandra has been my lead physiotherapist and I would highly recommend her. She has been nothing but helpful, patient, and devoted when it comes to the progression of my injury. No matter how busy it seems in the clinic I never feel like she is rushing and she always takes the time to ensure I'm doing everything I need to do to progress further in getting better with each appointment. Every request I have made (which have been many) to contact WSIB, Alexandra has always made the time, which I am so grateful for! Her professionalism shows not only from her but by the apprentices who have been trained by her are also really talented and skilled. Tori is always very caring, pleasant, and professional. She always finds time to take me in when I come in almost 30 minutes early almost every time lately:)

Also thank you Springbank Physiotherapy Crew for.
Almost always picking up your phone.
Free Parking.
Not Charging for when I missed my appointment.
(which you should because its not fair on the piece workers and I was fully prepared to pay and wanted to because its the right thing to do.)
Always taking me in early.

I was referred to this clinic by my physician after I was in a MVA. The staff at the clinic are very professional and focused on your improving your situation and overall health. Excellent place to go.

The most awesome physiotherapy experience ever! Can't say enough about the patient centered care I've received. My therapist Alex, her assist Tory and Ange who coordinates the front desk are all top notch!

This is a well run, efficient medical centre. My physio, James Corkal, is very experienced and really knows his stuff. Great care, great service! What more do you want? !

I had my ankle surgery and required 6 weeks of physiotherapy. They did an amazing job at getting my muscle strength back to 100%. Totally recommend this place.

Wonderful physiotherapy. They also have a great new chiropractor Ali. He is amazing and knows what he is doing. There is also a massage therapist. Reasonably priced.

I fought that everybody in Springbank Physiotherapy were welcoming, polite and knowledgeable. The help I received was excellent and have no hesitation in recommending any and all people in pain to attend this clinic.

When it was recommended to me to see a physiotherapist I was a little nervous about it. I am very glad I took the recommendation. The staff at pt Health are compassionate, attentive and skilled. They made me feel at ease. I had a very sore shoulder and after 3 visits it is much better:). I look forward to my visits.

Great experience with Aron and his team. Good clinical skills and appropriate guidance and encouragement in actively managing your own condition.