St. Jacobs Furnishings

Amazing experience! Worked with Reid, extremely knowledgeable and kind, will definitely be back for more in the future!

I highly recommend st. Jacobs furnishings. Jeff and team went above and beyond service to ensure we were satisfied with our purchase. They truly stand behind the products they sell!

Paula was very patient and knowledgeable while helping us decide on sofa’s and a dining room set. Overall we had a great experience and would definitely recommend St. Jacobs Furnishings!

Paula was amazing to work with. So helpful and caring. She went the extra mile and was lots of fun helping us make our decision. We used Paula twice now and so lovely both times.

I had the most amazing shopping experience at St. Jacob’s Furnishings. The staff are extremely knowledgeable and helpful. We had the good fortune to have Kim M as our sales associate. She took her time to get to know us and went out of her way to ensure we got exactly what we wanted for our furniture selections. Our experience was so good that we are going back to them to purchase additional items. The workmanship in the furniture is outstanding and the prices at St Jacob’s Furnishings are very competitive. It has been a long time since we have experienced this outstanding customer service.

Love this store! We were assisted by Paula and she was so lovely and helpful. The quality of the furniture is better than any other store I've been to and at a great price for solid wood. I absolutely recommend coming here if you need new furniture!

Kim was super friendly and helpful. It was our first time. We will be going back for sure.

The furniture is beautiful and locally made, we purchased a kitchen table and they were able to customize everything we asked for to suit our space and needs. Kim took care of us and made sure we got the best deal and the changes we wanted before purchasing.

Thank you Paula for your wonderful help and advice.
P. S.hope you get your RAV4 soon. Give you more if there were more stars!

I would like to take a moment to explain my rating and why we gave St. Jacobs a 5 star rating. Kim was professional and very knowledgeable in her recommendations. We started with a sofa and love seat then we were so impressed the fair price and the fantastic customer service that we decided to purchase a bedroom suite. I would strongly recommend St. Jacob Furnishings as my #1 choice!

Luc & Sherri

We purchased our dining set at St. Jacob’s Furnishings because we could customize the size we wanted for our specific area.
Reid was very knowledgeable and helpful. Thank you!

Kim was not only a friendly sales person but also knowledgeable of store inventory and catalogue and thoughtful of our situation. She helped find us the items we needed. Thank you, Kim.

Reid was both knowledgeable and helpful when selecting my new dining table.
Hopefully it looks as great as the tables in the showroom! Have to wait 6 weeks to find out.

My husband and I were so impressed with our young salesman Reid, during our first experience at St. Jacobs Furnishings. Reid was friendly, courteous, and beyond patient with me as I asked him to bring the things I was interested in together, from different areas of the store so I could get a visual of how they might look in my home. There was no rushing us, or making us feel under any pressure at all in the decisions we were making. (even though I changed my mind about a few things, once or twice!) Reid was able to answer all of our questions and certainly was accomodating in every way!
Just a note also to say that there really should be a different description for "salesperson" at St. Jacobs Furnishings as the beautiful craftsmanship of the handmade furniture sells itself!
A big thank you to Reid for all your help with our purchase!

Kim was an absolute pleasure to work with. The colour of my chairs match my table perfectly. I definitely recommend St Jacobs furniture if you like good quality solid wood furniture.

Easy to work with.
Answered all questions promptly.
Knowledgeable about the product lines.
Good quality for the price.

This was a great experience with great friendly service with loads of experience. We will return in the fall to purchase more furniture. The 4 of us that made purchases and more than pleased about our experience at your store, 2 thumbs up and thank you.

100% Satisfaction with the service. Kim was great to deal with. I can’t wait to receive our new furniture!

Kim was fabulous. She listened to what we were looking for and helped us get the right look for our living room. Thank you

Kim helped us through the process of selecting the right pieces to update our family room. She was attentive, yet gave us space to talk. Post sale she was responsive and great to work with.

It’s such a pleasure to shop in a store with staff who understand how to deliver on excellent customer service, while offering quality furniture. Alex, our salesperson, was attentive and listened to our ideas. He offered suggestions based on what we were looking for, and was able to help us customize the pieces we selected. Honestly, if you’re looking for handmade furniture, at a reasonable price, from a reputable store, with great staff, go to St. Jacobs Furnishings. We are repeat customers and continue to be satisfied.

Very poor experience. Custom dining table delivered. Darker than we choose.looks black. Wormy maple this dark looks like damaged goods. Sheen on table very low even though we made a point of asking for substantial shine. Table base is still not fixed to the top of the table as the the studs in the base were put into deep and screws won't attach. Still waiting for service nine days since delivery. Unusable. We called and called and called. We were told sorry, but, no offer of help. Restocking fee is 30% which would be close to a thousand dollars if we returned it. Some areas underneath table top not stained. This was our third custom piece. Huge disappointment in quality, usability, service and lack of interest in customer satisfaction. Buyer beware!

Thank you for your response. At $3,290.97, I would hardly call a 52 inch round table made from wormy maple a cost effective solution. In my opinion. The solutions you offered us were at our additinal cost ranging from 300.00 to 1,000.00 dollars. The first attempt to service the table resulted in a hold while awaiting a quote to refinish the surface. The second call from us for an update was to say how much the quote was. The 3rd call was to have your technician come out today. That call was made Friday. At no time were we offered multiple service dates. Thank you for the opportunity to clarify. Please note the first two custom pieces we ordered were stunning.