Stag Shop - Adult Sex Store

Fantastic customer service! Morgan helped me out find everything I wanted plus more! She showed how my products work and gave insight on how to take care of them! This has been the best Stag shop I have been to yet and I will definitely be back! If I could give this store more stars, I would!

Visited this location for a few pieces of intimate wear and the ladies in the store were fantastic. Jen and Morgan assisted with all my sizing needs and brought smaller or larger sizes back to the changing room anytime I asked. They were super friendly and knowledgeable. They both had bubbly personalities which I believe is necessary when working in an adult store. Great customer service ladies!
Overall, it was a great shopping experience and I will definitely return to this location.

My friends and I popped in a couple days ago and the staff working there were heinous. First, we were told to use hand sanitizer which was fine but then we were told we couldn't touch anything. I'm not sure how you are supposed to buy something when you can't read the back of a product, etc. We were in the bachelorette/bachelor party favour section and I pointed to something on the lower shelf with my leg extended. The cashier barked at us and said "Can I help you find something? " I replied "No" and then she said we were not allowed to point at things with our feet, only our hands. The difference between the two still baffles me. Especially since nothing was touched. We left immediately. The staff need to be reprimanded.

I have a product that is currently not working (which I have a warranty for) the woman working (Bree) was extremely rude with me and very unhelpful! While I was trying to explain the situation she continued to cut me off and said I would not be able to exchange my product at any stag shop. I was trying to reiterate to her that I have a warranty, she again cut me off and said I would just have to buy a new one, turned her back to me and walked away.

Corsets zipper quality isnt good, wore mine once and it wont zip back up. Went to go return it and Stag Shop wont allow returns.

We bought a toy, tried it three times over a two month period. We didn’t use it for about a month. Tried to charge it and it didn’t work. Brought it back to the store to find that they wouldn’t exchange it, and the clerk working at the time was rude with us. We will never go back.

I usually have no problem going into this store, the atmosphere is usually very welcoming and the employees are usually very helpful and know when you are in need of help. HOWEVER, I had the worst experience coming to this store the day after Black Friday, the woman that was working around 5: 00pm was rude and unwelcoming. I understand the need to check ID when someone looks young, but to do it in such an unwelcoming and rude way is unacceptable. She asked if we needed help condescendingly and immediately asked for ID, did not say any of the promotions or what the deals were. Some people can be uncomfortable going into the store already and to have someone who barely greets you treat you in such a manner, definitely does not make you want to stay. We left almost immediately, the judgement was tangible and uncomfortable. The man who was working there was very nice, I saw him helping a couple other customers and seemed to know what he was doing and had a great air to him. I am disappointed. BUT the other girls who work there that were not present, I do not know their names, but they are amazing! They, and the guy that was working there, are the reason this review is not lower rated.

Very welcoming atmosphere, friendly and knowledgable staff! Would recommend shopping here if in Barrie south. We visited a few other local adult shops and nothing compares. Thank you Stag Shop!