Staples

I went to that location to get my passport picture done. Jeff was the one who served me and he was outstanding. Friendly and funny and so rapid, I couldn’t believe how quick it was done. Thank you Jeff!

I went to Staples on Fairview to scan and email a document. It was busy and I needed someone to help me with this. Jeff was great! He talked me through it with patience. Jeff has great customer service skills and I appreciated that.

Went to the printing section. The printing job itself was good. The girl that was taking care of the job showed a frustrated attitude and was not friendly. I don’t think I would go there again.

I was at this store to buy a toner cartridge, which they did not have in stock. I was told the Staples on Davidson had 3 in stock, so I drive there. The Davidson location couldn’t find them, and told me their inventory must be wrong. So I drove around, wasting my time and gas, for nothing.

Went their to get copies for some documents was pretty quick and easy. Got help from an employee (sorry forgot to ask for name) she was so helpful and also helped me to choose the correct options for the process.

The staff at the Davidson Court store, in the copy department, were extremely courteous and knowledgeable. Especially the young gentleman that helped me with my copy needs. Wish I remembered his name. He was so pleasant and helpful and never made me feel like an idiot when I was unsure of how to use the copier. Great experience. Would shop here again! Also, the cost of the copies were much, much cheaper than at the UPS store where I had recently gone for copies.

I wanted to purchase an iMac computer. I Could not find anyone to help me so I asked cashier who was chatting with another associate. The other associate told me he would help. I asked him I wanted to purchase a blue iMac computer. He advised me there’s none in stock. I then asked him about the silver iMac at which he told me the same thing. I went to the Hamilton staples and purchased it there and asked if the Fairview store had any in stock. He checked and told me they had plenty blue and silver iMacs. I will never shop at the Fairview store again. This is why people shop online.

Easy stop for office supplies. Staff can be sometimes hard to find but always polite and helpful when found.

I do a lot of projects that require a fair amount of colour printing. I can always count on a "perfect job" when Jeff is working. He is extremely knowledgeable and very friendly. He is very helpful with suggestions on print set up and paper type. I know I will have a great day when Jeff is working! Thanks Jeff

Workers standing around whilst there is a long lineup of people at shipping and printing. No wonder they are closing down these stores.

Horrible service girl working just said staples is short staffed and she cant help me because theres not enough people on i left un attneded

5 star only for Ravan who helps for printing services.her customer service skills are great.and she is so helpful but on the other hand.when i went there next day employee name Jennifer was there.the way she responded was so rude.she doesn't even know how to smile with eyes when you have your mask on and how to talk professionally as well as nicely with customer. Very disappointed.

Went in to ship a product via Purolator they didn’t have a simplified way of printing shipping label. I had to log onto a computer with credit card and it was. 30 per min. When I was able to log into the terminal I couldn’t log into the email because they system was saying I wasn’t authorized and the representative did little help. Needless to say I left the store without shipping my item I guess I’ll stick with UPS in the future which is more straightforward to use.

Very friendly staff and good collection of things. The staff will help you find things if you can't find them in the shelf.

Good quality stuff sometimes u can get things at a good price but worth spending your money they also sell hansanitizer and toilet paper

Amazing customer service! I decided to shop in store since I knew I needed to make a large purchase. Aedan, Justin, and Andrea were so lovely and extremely helpful with all of my needs. Helping me find items, packing my cart, cashing me out, and answering all of my questions exceptionally. Thank you for the great experience at the Staples Fairview store, Aedan, Justin, Andrea and the rest of the team! I will be back:)

I grab all our office supplies here.

Easy in, and easy out. Tons of parking, great prices, and a wide range of product. Awesome store.

I don't come here very often but when I need to use the copiers or fax machines it works great. Easy to use and not to expensive. The store is nice and clean, but I have found some employees to be a little inattentive.

Very dated location, seems to be unappreciated by corporate.atleast the staff are friendly and know their products!

Very smooth run curb-side pick up. Justin really helped and had a great energy and actually made it enjoyable. Thanks Justin.

We have used Staples many times throughout the 3rd lockdown. The turn around time is fast. The staff are always friendly and professional!

I have to print a one-page document in black and white for an employee who needs to apply for OHIP. I am frustrated to learn that Staples charges 3 dollars of "service fee" during lockdown, while the printing service itself costs 16 cents. This feels like being taken advantage of while trying to get an essential task done. I understand all restrictions and concern with safety, but printing is one of Staples businesses and customers need to have fair options available.

Did not find the staff very helpful when I requested help with photo copier use. Quite apparent she did it begrudgingly.

They have good covid protocols in place. I was able to get exactly what I needed, and an associate guided me for the one thing I couldn't find.

Had an aweful experience where the man at Best Buy knew NOTHING about product. Drove down to Staples as we got ink there before so figured we would try. Aiden was a TOTAL life saver. Spent time with us showing us options, listened to concerns and altered his suggestions accordingly. He ended up selling us because he had the exact unit he was suggesting. Walked us over to order in store as they were sold out. Online was sold out too and they only had it in Oakville. We didnt want him to lose credit for the sale but he was insistent that if the product was a fit that was enough. Before we even asked he printed a slip with the model, price and all the details. We are picking up the printer today and my business loyalty is now to this store.

I worked in loyalty and retention for upwards of 10 years and would be thrilled if everyone could train under this guy. He knows what he is doing which is refreshing to see in a young guy.

I always get my printouts from here. They have all the stationary items and even more. Good place for electronics equipments.

Clean store, friendly. Actually have the computer chairs to sit on and try. Please with house friendly the staff was and the extra care they took to make sure the purchase I was after. Will shop here again

Went to this 1881 Fairview Street Burlington Staples location yesterday to purchase an antivirus software. Bad Mistake!

The soap dispenser and the hand sanitizer dispenser in the washroom were BOTH EMPTY. The paper towel holder had an EMPTY spindle with no paper roll in it.

Had to walk up to the lone cashier in the near empty store with minimal staffing to bring the washroom issue to her attention so I could wash my hands before making my purchase. No word of apology from her.

The cashier gets another guy to get the problem fixed but this employee is unable find refill soap, so he fetches a third employee from the far end of the store. The third guy totters along and after about ten minutes of search finally finds a soap refill for the washroom.

With soap to wash my hands with, I ask the guy who it was who was responsible for the washroom maintenance? "We are", he says. "we run out sometimes". I asked him how the soap, sanitizer and the paper towel ALL "run out" at the same time? Same response - "We run out sometimes". But NO word of apology.

In a store nearly empty of customers (I can see why), with minimal staffing that make sure to remind you to put on your mask, to social distance, to wash hands with soap, and to hand sanitize before entering the store, they "maintain" a washroom with NO soap, NO hand sanitizer, NO paper towel.and NO apology for the customer inconvenience. Only arrogance.

One star only because they had running water in the washroom.
Never going to step foot into this store again!

Worst place to print anything. I sat on one of their computer as there was some issue in documents transferring to the printer and realized it later that the computer is like a taxi having a meter, it's charging you every second. That is a cheap cheap try by staples to earn money. Anyways I had a really bad experience

Great service, vast selection, competitive pricing. Had a bad experience at Best Buy, so drove down the street to Staples, and it was night and day regarding in customer service.

Ordered 4 banners. Only received 1. Immediately called the Staples central customer service line and they ended up being of no help. They said all the right things but, nothing was accomplished after more than 10 days. After an email and three/four follow up calls to the central line I decided to call the store on Fairview. Jeff in the print shop took the call and resolved the issue in a day. Great customer service! Head office should reward him.

Do not place any orders online, they failed to deliver my product and won't refund me my money. And you can't speak to a manager because they will tell you the phone service is suspended. Pleasure doing business with you thieves.

Fantastic selection, well organised. Exceptional customer service experience thanks to Customer Service Representative, Ms. Spencer Nosella. Please note that this young woman served my friend and I although she was on her break, as one of her Associates informed us as we were leaving. Extremely helpful, professional and friendly. We definitely recommend Ms. Nosella for any Employee Commendation Programmes/Rewards offered by Staples. One of us was the Director of HR for 30 years. The Toronto based company is a large, well known corporation which employs over 25,000 in the GTA. One possesses solid knowledge of Personnel and HR matters. Many thanks.

They had the products that I was looking for. The young man named Aeden was very helpful and informative, he actually saved me money on my purchase with his suggestion. I would recommend if you go to this location, definitely try and speak to this young man.

We like this store for there services, supplies and prices. They have friendly and helpful staff. Lots of free parking.

A standard Staples experience, there were shelves of stationary and other office supplies for sale. Printing desk staff was very helpful.

I went there for a simple print job and they screwed it up. I gave them a file and asked them to print it off on 4 double sided 8.5x11 sheets (in colour) stapled on the top left corner - pretty standard right? When I arrive to pick up my order I discovered they printed it off on two 11x17 sheets folded in half and for good measure they stapled it making it completely useless. The amazing part is they charged me a $3 service fee to completely screw up a basic print job. Will NOT be going back any time soon - way too many places in town that know what they are doing to waste my time here.

The store manager flat out lied and walked away in the middle of conversation when a question was asked about a clearance item.

Staples is my trusted source for business supplies. The attitude of the people there is just great. The prices don't hurt either.

Great experience! Top notch! Needed a printer and walked to aisle and customer service rep right in aisle and he had amazing advice and knowledge. Cashier friendly too!