Last week I got my window shield replaced here but there was a problem in my car door lock after their service. So I went back and they didn’t tell me how long I had to wait and I ended up waiting 3 hours. Even though I came back BECAUSE of their mistake. If you love wasting your time at a shop, not knowing when you’ll get your car fixed, then this is the perfect shop for you! Nice technician though, super sweet man.
On my Bronco Sport, these folks repaired the windshield in the worst way. To stop the chip from spreading, they drilled two tiny holes, but after a few months, the material they used to fill up the holes came off. After that, I had to reschedule for the second repair since the resin was coming off. In addition, two holes are damaging my wiper blades, and the crack is getting bigger.
I was really dissatisfied with the service, although Leo was a very nice and polite guy.
Extremely good customer service. Was accommodated the very next day and the Toyota van windshield was in stock. They do have a lot of knowledgeable technicians working on site.
2023-10-11, went today; took less than 45 minutes for the windshield of my 2019 Honda/Pilot, total of $580. Ali was efficient and especially the gentleman that took my vehicle in, he even fixed the wiring of my dash-cam. Ali said theres a two year warranty on the job if theres and noise or leaks this winter will be the test. I will review again Spring/Summer 2024. I had an excellent experience amazing work should be rewarded, check them out!
I won't go here again, i went to replace my windshield. They got in done but wasn't done professionally, while i drive it feels like my windshield is hitting something and it's always something kind of noise while driving. It has been beyond annoying, i went again and ask them to check, nothing was done and I'm still having the same issue.
I had my windshield replaced at Star Auto Glass, but when the car was returned to me my dash cam wires were exposed and the camera was dangling infront of the windshield. This is not how the car was brought to them. I would not recommend this place for windshield repairs.
Simply they said that it will take one hour to replace my windshield and then after an hour I checked if its done and they told me just 10 more minutes, after another 30 minuties which is total of 1 hour & 40 minutes I checked again if they are done or not and their reply was we are waiting for the part as we don’t have it!
Why you didn’t tell me from the early beginning? And then leave the decision to me either to wait and do it or not?
Thank you for your service but I don’t recommend this place.
It was only $250 to replace my very cracked windshield on my 10 year old Hyundai (without windshield sensors). Amazing, quick service - in and out in less than half an hour. Honestly, so glad I found this place!
Terrible Customer Skills! No "Thank you", No "Please Hold". Straight to hold music and monotone voices every time they answer. Cheer up a bit and learn how to speak to clients or quit your job if you hate it. Thanks!
So my car got broken into but luckily or should I say strangely enough they didn't steal anything. I called Star Auto Glass the next day in the morning they told me by 1pm they should have my glass delivered to their shop so I went to do some errands. They called me around 11: 45 saying the glass is there and ready for installation, I was actually shocked. Great service, the person at the front desk answered all my questions. I would say I waited about 2 hours that is less time then I'm use to waiting when getting my car serviced and plus they had several other customers before me. The wait room was spacious and clean. Overall good experience after such a horrible experience of finding my car door glass smashed to bits.
Everyone hates a broken windshield. I’ve had a couple in the last year on my cars and Star has outperformed other places on both occasions. My insurance has Star and some other major names on their approved list, and while the others were closer to my house, they didn’t have the glass available or a time slot to install in less than a week. Or worse, didn’t have the calibration equipment which to me is unacceptable with todays cars. It was worth my time to drive a bit to Star. They had the glass next day even with rain sensing, wiper warmers, heads-up display and collision cameras needing to be accounted for in my Mazda. I’ve been in and out within two hours on two replacements. I’m never going anywhere else.
Great place to have your windshield repaired. Had my Q5 windshield replaced and I was very impressed with everything. Very professional, polite and speedy service. Highly recommended.
Excellent service great staff. Very accommodating. Prices are not anywhere near reasonable though. $17 for 1 pound of wings and they were the small ones. Not really making any sense. Great steak though.
We needed to get our windshield replaced and called Star Auto Glass. Daniella was the one who helped us sort out what our insurance covered and we were able to get our windshield replaced at a lower price. She was extremely kind and made the process very easy. Would definitely recommend!
I rarely if ever write reviews.but I was VERY impressed with Star Auto Glass! I dealt with Puja and she was friendly, knowledgeable and responsiveness. Thank-you!
Service is proper, the staff are professional and courteous. I took my Nissan 350z here or a side window replacement, one of the mechanics noticed my rearview mirror was not attached (I was afraid to reassemble it being afraid of cracking the windshield by applying to much pressure) and the passenger mirror was not properlyService is proper, the staff are professional and courteous. I took my Nissan 350z here or a side window replacement, one of the mechanics noticed my rearview mirror was not attached (I was afraid to reassemble it as I was afraid of cracking the windshield by applying to much pressure). The passenger mirror was not properly attached and so he offered to fix them at a very reasonable price.
All together the services cost me 230$. I will be definitely be returning here for my future vehicle services attached and so he offered to fix them at a very reasonable price.
Amazing people working here, they are all cool, excellent place. My rep name is Leo, look for him, he is a real nice guy, he makes sure you get the right stuff, very satisfied! Thank you All, ️
I definitely recommend Star Auto Glass service. I went in for car window glass installation. They were very quick in arranging the part. The installation was fast and good. The price is reasonable in comparison to competition. I definitely recommend this business for car glass needs. They are really specialist in the area. A big thank you to Pooja and Jason for nice professional work.
My windshield broke for many months. One of my friend reffered to this company. I called in and booked in 2 days with an excellent customer service over the phone. Rafi called me this morning showed on time with his helper for the appointment. Replaced the wind screen with in 30 minutes with life time warranty. I also found their price more competitive compare to other quotes.
Thank you Rafi and Star Auto Glass. Keep up the good Deeds!
My windshield broke, found them on Facebook Marketplace, chatted with Jason, very polite and provided answers to my questions very quickly. I was not sure whether to go with OEM or aftermarket windshield, at the end decided with the one they carry, i think i did not make mistake. Very pleased with the service Jason provided. Thanks
Fast and friendly and the price was right! You'll pay more for an oil change and tire rotation at the dealer and the best part is they come to you. I've had a windshield done at my office so I didn't have to take time off.
Good place for auto glass replacement. No surprise in the price. Glass was in and car ready to go under the time allotted. Glass was ordered and delivered to them in 2 days. Friendly and competent staff. Very pleased.
I brought my mother's car windshield to get fixed and they did a really good job the service and price was good they also fixed the sunroof which was malfunctioning before I'm very pleased for the service I would definitely recommend going here customer service was also good they are good people thank you again
Great service, these guys are honest and on time. Other business once they take your money they dont treat you nice these guys are the best i will use their service again. Thank you
I was in need of my Lexus Wind shield replacement. Found good reviews for this company. I contacted them, the Tech responded in no time. His name is Ronnie. He was very knowledgeable and thorough with me. Very helpful and suggestive. Answered all my questions and concerns. I live 200 kilometers away from this shop. I wanted to be sure that I was promised and given right advice. I booked time and drove 200 K's to be there. It was worth the drive. Excellent facility, very big and clean, organized showroom and shop. Ronnie replaced the Windshield. Very clean job, very professional and very very reasonable prices. I would highly recommend them.
Left thousands of dollars of damage to my truck. Went to them for a back window replacement, left massive dents and pry marks on the body of the truck on the perimeter around the window to get weather stripping out. When confronted the owner and staff denied repeatedly, staff even got aggressive and agitated when told of the damages. Please people if you care about your vehicles and want a professional job done for your money STAY FAR AWAY from this buisness. They will take advantage of you and have inexperienced staff that only know the basics and will do more harm than good to your vehicle. Spend the extra money and get professionals, in the process of reporting them to the better buisness bureau.
Service was 100% from start to finish. 2012 Ford Focus windshield replacement. Treated me as if it were a BMW or Mercedes. This should be your first and last place for auto glass.
Highly recommended this place they did what they promised also a good quality, the told me 1 hour and they did it with 35 minutes. And reasonable price
I had a great experience with Star Auto Glass. Not only did they do a wonderful job replacing my windshield, they did it in a timely manner and the cost was very reasonable. I'd highly recommend this location.
It was an excellent experience with Star Auto Glass, i replaced my Ford Escape front glass this morning, they did a great job within 40 minutes specially the customer service rep leou was very friendly. Thank you guys
Unbeatable prices, fast service. These guys supply most of the area with glass and do a lot of the glass work for other shops and dealers. All of their service come with a worry free warranty too. Highly recommended
Took longer than they had mentioned but otherwise not bad. I had a stone chip in my windshield and went it to get it repaired. Didn't repair as I was hoping but they got the job done. The girl was kind enough to explain the different severities of windshield stone chips hence the reason that mine was clearly still visible.: (
I Drove up from a different area to get my windshield replaced Specifically to go see this location. Sam B at star auto glass delivered nothing but exceptional workmanship and wonderful customer service! I recommend this this establishment with full confidence. Best of luck to your business! Thank you! Faith
Their Service is awesome. Jason replaced the glass in 30 mins and cleaned all broken glass pieces from my car. Price is unbeatable. Jason's customer service skill is definitely a great advantage for Star Auto Glass.
I found his contact number from Kijiji and was expecting some low class services. But they have huge office and garage. They are the best and I will recommend their service to anyone.