Starbucks

Excellent service as always in Starbucks! Best cappuccino ever! I was there first time, but had very nice impression. So nice atmosphere, people just come to feel like at home. When you pass by, you must drop in.

The literal best Starbucks to ever exist. I feel like actual family when I walk in here. Adrian, Paola and Shy all go out of their way to learn everybody’s names and have a genuine conversation with them.

Matthew is often working the drive-thru and he is so great! Today before I had to give my order, he was saying it for me because he remembered! It's a detailed order too - that's impressive given all the customers he sees in a day. Made it a personal experience - Starbucks you should be super happy with this employee!

If it was not for the great cx service, my rating would have been a 1 star. I got the turkey provolone pesto sandwich and it was so tasteless and disappointing. The sandwich was worse than hospital and airport food. I Wish I could have went back to get a store credit.

Marcela is so sweet and so kind. Made my morning more bearable. Plus the drinks are always delicious. Much love.

Came here during the evening and luckily it wasn’t busy, hardly any wait and got my drink within a few minutes. Great service!

Staff were very friendly and kind! My beverage tasted great and the environment was cozy and comfortable!

Poor customer service, doesn't call names on orders, just puts drinks out and everyone has to check for their drinks, what's the point of asking everyone's names?

Hello I got a strawberry coconut drink and I didn't like it at all. It looked and tasted off. I got it at the drive thru so I couldn't really complain. I took picks and it had white floating bits in it and a foam on top. I give three stars because of the bad drink. Everything else was good.

Wonderful staff, friendly, well spoken, professional, appreciative of your attending establishment. They always say Hi when you enter store.

I would have given 1 star for the drive-thru service, however the manager of the store, Adrien, was amazing.me and my boyfriend come to this Starbucks every weekend. But today was a completely different experience.i pre-ordered my drinks (as usual) and told the girl at the drive thru that it was an order pick up for Ashley. After waiting about a minute to check if our order was ready, she said “there’s 2 orders for ashley”, me and my partner look at each other in confusion, and he says “yeah, there’s 2 drinks under the name Ashley”. THEN in such a condescending manner, she says “Ashley is a common name so… what’s in your order? ”.
First of all, the question she asked was not specific enough to give her the response she was looking for, and also i have no idea whats on her screen.the proper way to ask the question would be “we have 2 separate orders under the name of Ashley, can you tell me what is in your order? ”
we let it slide, until we came to the window where she handed us our drinks.my partner was supposed to have cinnamon in his chai tea latte, he took a look through the sipping hole and noticed there wasn’t any.perhaps there was but it wasn’t enough to notice so we politely asked for more.then she, in the loudest and most fake voice, said “we put it in there but we’ll put more for you”. Me and my boyfriend looked at each other and were in disbelief that she yelled like that.when we received the drink, i looked at her through the passenger seat, and said “thank you so much! ” in the same kind of manner as she did (except i smiled), and her expression was just a poker face and turned away and closed the window.so she definitely knew the way she was talking. In every interaction, her goal was to “correct” us or to teach us some kind of lesson or to make herself more superior? She was just incredibly rude in every way.both my boyfriend and i worked in the food and retail industry for 10 years now, and we know what is good and bad customer service.we parked the car, my boyfriend went in to speak with the manager and the girl who was at fault kept looking and turning away several times at my boyfriend, so she knew exactly the way she was acting.the manager of the store was very sincere and apologized and continuously offered a refund/pastry/food etc.we weren’t looking for any kind of compensation, but just to notify the manager of her behaviour.we have both came to this location since it opened, at least 5 years ago, more than 100 times, it was always a good or normal experience, so the fact that i’m writing my first review after so many years, tells you of the “remarkable” impression she made on us.

The worker was insanely rude refused to give me my drink that I paid for. Please don’t go here I used to come all the time I don’t know what happened to the staff extremely rude and unprofessional

Cold coffee at the drive in.seriously do you have pre poured coffees lined up to speed things up?

Come here if you want your morning to be ruined and mansplained about health and safety by someone who doesn’t care about health and safety.

I used to always go to the drive thru here, ALWAYS because I lived close-by and had my 10 lb dog in the passenger seat. The one time I decide to go in, carrying the dog for a pickup order, I get told that I can’t have the dog inside, which I understand, it won’t happen again. So the person still chooses to take my order. While I’m waiting, Adrian comes out to tell me that I can’t be inside with the dog, and the second I start to explain that it’s a one time thing, there’s snow on the road, I thought it would be quicker to go inside than drive through the snow, he breaks eye contact with me and tells me he can get the health and safety papers. I asked if he wanted me to wait outside with the dog since I already paid, and he just scoffed. Him explaining health and safety to me was really interesting, especially since he was the only one working without wearing a face mask. Health and safety, yeah right.

Drink wasn’t bad, but I will never come back here because I no longer live in this area, and I’d rather not have to interact with this staff ever again.

It’s a very good place, and all stuff staff are so nice，especially kiwi， she help me a lot on this afternoon， thank you

The experience here began really well, the cashier was really good. However, the barista got our order wrong and we then made us wait after she finished serving eveyone else before we got the correct drink. I was feeling like maybe it was because it used my free drink from my bday that they made us wait so long?

The customer service is impeccable. The staff hired for Starbucks make going to Starbucks so pleasant. Their products are unique and delicious.

Drinks mostly taste different from what they taste in any other locations and always get coffee grinds on the bottom. Today found a HAIR in my drink. Not going back