13 April 2023 14:56
Never ever had a bad experience, this starbucks I literally ordered chai tea and they added no sugar and when i asked them to remake it they neglected and were very rude.
30 March 2023 23:11
Waited 20 minutes for an order for 2x drinks - ordered under the name Emma - the name was so poorly misspelled that we were not able to recognize our order when called. The picture show how butchered the name was written. One of the two drinks did not come until we forced the attention of the staff- and by that time the response was rude and snarky. In the time spent waiting our warmed up snack turned cold - if you have any sense or need of urgency- Avoid this location and the unpleasant staff.
12 March 2023 3:23
Bad even using an airport standards.

1.slow long line
2.given wrong food item
3.credit card machine not working for one of only two cashiers making a slow line slower

Sigh… when will YYZ upgrade to have more options to induce competitions. Starbucks and Tim Hortons woefully inadequate
02 February 2023 17:56
Disorganized chaos.
Al through they have plenty of staff working here, it’s not enough for the sheer volume of customers. The line up is hectic and wait times are long. We received bits of our order at a time and had keep navigating the mosh pit. A larger store front would be helpful.
Service was nice, drinks were as expected
26 January 2023 2:32
People working here are totally lost, they gave me the wrong food and they could not explain how I was going to be charged for the food
25 January 2023 0:19
I’ve been Starbucks customer for over 12 years, first I asked to load my card she didn’t load it she mentioned I didn’t get it, which is ok we are all human.
The thing that made me so mad was to talk behind me while I was waiting for my coffee, is this normal?
21 December 2022 6:49
Unfortunately, my sugar cookie latte was not made with the extra shot nor oat milk and there’s no hope of me going back and trying to get it corrected, one guy there was trying to be efficient but that’s gotta be a hard job!
20 December 2022 11:44
Located in Pearson Airport right beside gate D20.service is fast with all the items a brick and mortar star bucks would offer.
28 November 2022 20:29
Awful the employee (barista) was so slow and I didn’t get enough drink. The drink itself was not enough, much less than what I usually get and she didn’t even care filling it up with ice.
29 October 2022 21:48
It was marked as being at the train station, so I walked a lot, but it wasn't there. It seems to be closed because of Corona. Annoyed.

It was marked as being at the train station, so I walked a lot, but it wasn't there. It seems to be closed because of Corona. I'm annoyed.
27 October 2022 22:10
Julie Olive went above and beyond to make my coffee great. Love the blond roast with caramel flavour shop.

Everyone was smiling and courteous. Fast service.
10 October 2022 6:23
Terrible customer service. I had to repeat my order over five times, the staff were chatting to each other the whole time and the woman wrote my name wrong (completely different name) and laughed and waved/dismissed me when I told her that wasn’t my name.
02 October 2022 12:19
It is my third attempt to like Starbucks coffee and it failed. Worst "drink", not even a coffee, it does not deserve this name
01 October 2022 12:47
I always visit this Starbucks when i saw kamalpreet dhillon working. He make the best coffee in the world. He is so helpful and very kind person. God bless you kamalpreet always be the same person as i know
21 September 2022 8:18
Always super slow and tend to screw up orders on a regular basis. Expect a good 15-30 minute wait for most days.

Write a Review for Starbucks



Overall Rating: