My son's braces broke right before we were about to go on a trip abroad. Our regular orthodontist was on vacation (we live in another part of the city). Stars orthodontics was able to help and even stayed open later so we could come in at the very last minute. They were quick and kind.
Such a big relief to get that sorted out. A big thank you to Stars!
I am new to Ottawa. Called to ask for tooth ache emergency. Even though I am not their patient, the lady on the phone was polite and took time helping me to search dental clinic that is close to my house. I will definitely come back in future for braces treatment.
Experience with Dr. Sharaf has been great throughout. I was offered multiple treatment options and decided to go with braces. He really cares about his patients and wants the easiest and most effective treatment. The process wasn’t too painful on days I had to get them tightened and I was given all the tools and instructions to help me keep my teeth clean. The retainer process was pretty easy too. The staff at the office are very welcoming. The office has wifi for when you’re in the waiting room. Overall, I will bring my kids here when the time comes.
I had a really uncomfortable break in my permanent retainer and my orthodontist at home was unable to fit me in time. Star Orthodontics was able to find me an appointment at the last minute and fix the broken bond quickly and easily.
I lost my retainer and they got me in for an appointment same day to make a new one, and also receiving the retainer same day! Smooth easy process, thanks again to the staff!
I was previously a patient here 15 years ago, coming back felt right at home. Stars Orthodontics took great care of me and my teeth, they are incredible kind & professional, and I will continue to come and take care of my teeth!
I have been coming here for nearly 5 years, even before it was called Stars, and it's always been amazing. All the staff are friendly, helpful, and extremely good at their respective jobs. Dr. Sharaf is exceptional and I would recommend him to anyone. An easy 5 stars for the people who made my smile presentable.
Recently moved to Ottawa and I called wrong clinic on Thursday. The receptionist is nice and polite helping me to search the number for my dentist. She is very patient and knowledgable in explaining the different types of tools used to straighten teeth. Definitely will consider coming here for my daughters' treatment. I recommend anyone interested to come here.
Good experience! Very friendly and talkative, we talked about the different tv shows I was watching to make it an comfortable atmosphere. They were accommodating with my work schedule. Very happy with my teeth and the work that was done. They were efficient with the time of the appointments. Overall, great orthodontic work and environment.
Dr. Sharaf is very honest and straightforward. The clinic is very clean and the staff are very helpful and great also shoutout Stephanie for being amazing and welcoming!
Horrible places. Always arrive on time and always waiting for at least 30 minutes. They are never on time. Customer service needs to be improved. I hate going there with my son. I wouldn't recommend this place to anyone.
They asked me to update my review. They have done some changes to staff which is great. Appointments are not that bad now. Getting much better. Keep up the good work.
Reception was so amazing, I called 3-4 times in one day to get an appointment. The receptionist was so patient and kind, was able to fit me in asap Dr. Sharaf was so nice. I’m happy!
Great experience! The service from the front desk was so nice and the doctor treated patients with a great attitude and leave me a deep impression. I will strongly recommend people who would like to have Invisalign retainers come here and get satisfied treatment.
Very friendly and helpful staff and nice office. Explained all the issues to me carefully and did good work. Will return if I ever need more orthodontic work done.
Dr. Sharif and his team go above and beyond. Their care and professionalism show in every aspect of their service. I highly recommend Stars Orthodontics.
The reception at this office is very prompt and efficient. They follow up with you as if you are their priority. They were very quick to book me in as well as booking me an appointment to see a specialist for a complication with my teeth. Dr. Khaled Sharaf explained to me my treatment plan thoroughly, and when my files from previous offices weren't sent properly, him and his staff followed up with other offices to make sure they received all the proper information needed. I have visited a few orthodontic offices around this city, I can say that Stars Ortho have been the most helpful to me in progress on my treatment.
I love coming here at all times. Staff is always helpful, ready to answer all your questions, as well as friendly. If you choose to do your dental treatment here, you will sure always be in excellent hands!
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