10 January 2024 5:06
Love this place for a nice tailored to your needs massage. Would definitely recommend Clifford!
26 December 2023 12:34
Fred is amazing! He really is an expert! He taught me so much about the science of why I had soreness and pain and everything that I was doing at the gym and my posture at work etc that led to my excess soreness and pain. After the massage I felt so much better. So much relaxed in my body and also mind.
22 August 2023 14:27
I have been to Step Up Massage & Rehab a couple of times. Lily Sui is my massage therapist and she has been very helpful. She remembers my needs, and gives suggestions to help with my muscle tension in daily life. I feel so relax and calm every time. Strongly recommend!
18 August 2023 6:53
Lily (lie mi) sui massaged me very professionally specially with my referral neck muscles and my stiffed back muscles. Highly recommended for deep tissue massage. She knows what she is doing.
13 August 2023 9:55
I just got back from a massage with Justin and his techniques were amazing. I came in extremely stiff and had a lot of back and leg pain and he was able to work through it.

What really sets Justin apart from the previous massage therapists I've seen is that he explains thoroughly why each muscle is behaving the way it is. He was able to break it down in understandable steps and I left feeling so much better and with a lot more mobility.
13 August 2023 5:30
I got a 60 minutes massage with Nina Song today.

She had great techniques. Helped me relieve some tensions in my upper back which was so tense before. She was very friendly, professional and generous with time.

Also the space was very clean and relaxing.
24 March 2023 7:55
Great staff, shout out to Simone and Jeff who are great at their job; price point is fair for dt core
14 March 2023 12:09
Lovely place at a great location. The service is fine. They have small waiting area and enough massage rooms. My therapist was kind enough to prioritize my needs and shared good tips to improve my posture. The insurance is covered directly. I wish the rooms were more appealing for a massage room but overall a good experience.
12 March 2023 10:34
Have had hip mobility/pain issues for the past 2 years, tried multiple physiotherapists and tests through Doctors but nothing seemed to help. Just a handful of sessions with Dr. Yi and the pains just about gone. He methodologically found the root of the problem in our first session, and the workouts he recommended were a massive help with recovery. Most of all Dr. Yi left me with a solid understanding of why the problem occurred in the first place along with future preventative measures.
06 March 2023 17:01
Nick is the best! He applies the perfect pressure and treats the correct areas. He is very knowledgeable and knows the best treatment plan.
04 March 2023 20:13
Been consistently coming here for the last few months - lovely service, prime location, fair prices. I always have massages with Lily - she’s amazing!
25 February 2023 20:04
I have recently started seeing Sandra for neck pain and I have been blown away by the results. After just a few sessions, I have noticed a significant decrease in pain and an increase in overall well-being. Sandra the acupuncturist is very knowledgeable and takes the time to listen to my concerns and address them during the treatment. The sessions are relaxing and I always leave feeling rejuvenated. I highly recommend Sandra for acupuncture and a holistic approach to addressing health issues and would highly recommend giving her a try
10 February 2023 2:56
All the staffs and physicians are amazingly caring, knowledgeable in their profession, and kind.
08 February 2023 16:06
Update: I got a call from the owner to make things right, which I really appreciated - I just explained in the winter it takes a bit longer to undress and get dressed because of layers ect. Also when I go for a massage it’s usually to relax and not feel like I need to hustle like I do all other times of the week. Changing my star rating because of this to 4.

Massage was good overall. Just felt rushed in terms of allowing me to undress and get dressed. I was given under a minute before the therapist was knocking at the door and opened before I was ready both times - even tho they said take your time. It’s the winter, people wear layers. Also I had to ask for the light to be dimmed a-bit as I was getting an RMT massage (perhaps this is not the vibe of this place) but super bright lights bother my eyes - star rating was not based on lights.
08 February 2023 16:03
Patricia Reid and Simone Morel are body work QUEENS! I came to them while experiencing various symptoms during a rigorous rehearsal schedule for a theatre show. Their extensive knowledge, hands-on approach, and willingness to be flexible with my packed schedule kept me going and strong through the duration of my contract. I can't wait to work with them again!
07 February 2023 23:08
Pulled my lower back while working out and was in so much pain for entire week, booked a session today and Wanrapa suraso was awesome in her job, I feel the pain has subsided and I feel great again.

Wanrapa Suraso is so friendly and professional and I would recommend her to my friends and family.
01 February 2023 9:04
I had my first massage therapy at Step Up Massage & Rehab with John Balinuyus, RMT several months ago and since then I always comeback to get the massage therapy with him at least once in a month. John has very good skills in massage therapy and in understanding the needs of his patient. He helps me releasing work-related muscle tensions and maintaining the overall wellness. I would recommend him to anyone who has similar problem or need massage therapy in general.
28 January 2023 13:13
5 stars! This was my first time getting massage from a registered massage therapist, it was worth it and Tomomi was absolutely fantastic, I felt much better after the visit. I will be visiting more frequently and can’t beat the location.
08 January 2023 8:53
I have experienced lower back pain for years. RMT Christina listened to my concerns, assessed my areas of tension and provided a professional deep tissue massage that provided fast effective results. I feel so much better after just a couple visits. Best massage ever. I highly recommend Christina. I’m looking forward to returning.
05 January 2023 18:18
Fred gives great massages - he creates a calming atmosphere and provides useful advice due to his past experience as a physiotherapist. Highly recommended!
16 December 2022 7:32
Update: they have updated their waiting room so I've changed my review. Also wanted to mention Dinah by name as she's the best RMT I've ever had! // Taking off one star because if you arrive early to an appointment, they direct you to a waiting area that has no seating. This wasn't a huge issue for me but for anyone experiencing pain in the back or legs it would be very uncomfortable. I'd advise anyone coming for an appointment to arrive only a couple of minutes before instead of the standard 10-15 minutes.
15 December 2022 13:09
I’ve been seeing Andrew Lam for a hip injury. He’s very professional and his treatments have greatly improved my hip mobility. Highly recommend Andrew.
25 November 2022 5:44
Always a great experience when I come in to this location. Andrew Lam fixes me up every time I come in and is wonderful to talk to (and plays nice relaxing music). I've also seen Julie Hwang who did a great job. Definitely recommend this place!
02 November 2022 9:11
Place feels a little small and narrow at first but the staff are very welcoming and the massage therapists know what they're doing. Had a session with Fred (AKA Farhad) who was very understanding, calm, and knowledgeable with tips for how to reduce joint and muscle pain in the future.
04 June 2022 15:19
I booked the Adelaide location for massages last minute with my boyfriend on a weekend away in Toronto.
I had Dr. Andrew and he was absolutely amazing. Best massage I’ve had- I fell asleep and I’m sure I was snoring- and he even gave me some exercises for my sciatica after the massage.
27 May 2022 4:26
My first time with John Balinuyus and I had a good experience with him. I had my deep tissue massage on Monday, April 11th and it was excellent! I’ve been with 3 different massage therapist and not good at all. So I highly recommend John! I have booked my second appointment already for Sunday, April 17th.
14 May 2022 20:53
I've been going to see RMT Andrew Lam at the Adelaide branch for about four years and he's the best RMT I've worked with.

An absolute professional and one of the few RMTs who does true deep tissue work (when needed).

He has a great memory for his patients and their RMT needs, always offers suggestions in terms ofwhat to work on between sessions, and has helped keep me moving well through my athletic endeavours.

He would be great for most clients but I'd recommend him especially highly for anyone who's very does a lot of sports or lifting.
22 April 2022 14:07
Andrew at Step Up is fantastic; knowledgeable and friendly. Very attentive in dealing with my shoulder injury. Highly recommend.
21 April 2022 8:07
I saw Simone for physiotherapy over a couple of months on an ankle injury and also for strengthening exercises on my neck and shoulders.
She was so wonderful and explained everything so well so I could recreate the exercises easily from home. I am so grateful.
She was also incredible with pressure releasing on areas of tension on my neck and calves.
Couldn’t recommend more!
20 April 2022 10:57
Edit: We got a call following the appointment about our experience. The manager apologized for what happened and told us that the team have taken this feedback and will work on it. We appreciate the effort from the management to correct this experience and given that we had a good massage, changing the rating from 1 to 3 stars.

Review:
Bad experience! So the actual appointment with the therapist (Lily) was good. However - the front desk experience was BAD!
Booked an appointment for me and my husband for 12 Feb. Both our appointments were at the same time as well. When we went in, we were blamed for NOT booking with 2 emails and we also blamed for the mistake done by whoever took our appointment. Isn't that exactly the job of the front desk to ask those questions and sort things out?
17 April 2022 18:05
I’ve been visiting Andrew Lam at SteUp for the last year. Can’t recommend him highly enough.

Great mix of RMT and Physio.
23 March 2022 19:19
Highly recommend Fred! First time here and was very welcomed by all staff. If you enjoy deep tissue - he's your guy! Also gave me pointers for correct postures while working at a desk.
04 March 2022 23:36
Andrew Lam was my Physiotherapist and he did a great job at treating my upper back pain and neck tension. Overall, my treatment experience with Andrew at Step Up was awesome, very helpful and professional!
01 March 2022 10:44
I had a lower back issue and went to see Dr. Andrew Young. We had about ten chiro sessions together and he was very professional and knowledgeable. He also identified other issues such as my hip mobility and hamstring tightness, both of which had contributed to and exacerbated my issue at lower back. He suggested different types of exercises which improved my range of motion to allow me work out in proper forms and avoid injury. I have since incorporated his suggestions to my warm-up routine. He’s an overall great chiropractor and I’ve had very good experience at the clinic with Dr. Young.
22 February 2022 3:17
Very nice, clean and hospitable place. I have gotten a massage twice from Minoo. She is very good and knows her stuff! She suggested exercises and a follow up routine to get the best out of the experience. Very clean waiting and massage rooms. Receptionists are also very polite and helpful. They helped with cancellation and rescheduling without any hassles.

The building is a maze and it takes a while to find the place inside. Do come early for the first time so that you don’t miss your allotted time!
03 February 2022 1:04
I appointmented with Dr yi liu. The service is good. And direct billing is also convenient for me.
09 January 2022 7:45
The administration stuff is not professional. Just saw one other review complaining about Taveena's attitude in particular and I 100% second that. Clinic owners should improve customer services otherwise it overshadows positive experience with therapists.
18 December 2021 5:28
Had a deep tissue/ sports massage with Keegan. It’s a small but clean, quiet, and professional space, with great communication from reception staff (I was sent all my intake forms, reminders etc right away after booking!). They were also easy to reach to notify and accommodating when traffic led to me being a few minutes late.

Keegan came highly recommended by 2 people and I’m so glad I took their advice!

Keegan is extremely friendly, professional and damn good at his job! I had quite severe knots and nerve pinching and although I am sore today they have been extremely well worked out with a 1 hour long session from Keegan. He was frequently checking in to ensure my comfort level and was extremely respectful as some areas that needed to be worked on were more personal. That didn’t hold his back from using his considerable strength to make sure those knots were good and gone though!

I look forward to my next session and I recommend him highly
14 December 2021 22:01
WARNING Don't be fooled by all the good reviews. NEVER let this clinic manage your motor vehicle accident. I just received the results and my lawsuit was dismissed simply because Stepup stated “no injury” on my injury assessment form.
I was hit by a car as a pedestrian and they were providing the treatment for a whole year but they were able to claim the insurance money for themselves for “no injury”. This is so WRONG. To add insult to injury, Stepup even made sure to get paid for completing this injury assessment form from the insurance.
There are many cases where you see the owner Jackie reach out and make things right for bad experiences with his practitioners here but that is simple NOT the case, not even visiting Stepup numerous times exercising all my company benefits (physio, acupuncture, massage, naturopath, chiro, etc) before letting them handle my motor vehicle case. Never once was I treated as a valued client.
I had couple sessions with a horrible practitioner because he recently graduated with limited experience and Jacky’s way of making up for it was to assign me a different practitioner. I really should have left back then but made the mistake of not realizing that Stepup take your second chance you give them for granted.
I expect the typical response for "we are sorry for your experience and will only take note" and not take responsibility but I really don't want others to experience and make the same mistake as I did.
I regret ever visiting stepup clinic.

Update.based on the response, their findings state "no injury", and yet they managed to provide a years worth of treatment for that. How wrong is that?
30 November 2021 20:20
My experience at Step Up was great! I worked with Yi who has been professional and extremely helpful in dealing with my neck and shoulder pain. A great location for people in the downtown area who are looking for a chiropractor or a massage therapist.
05 November 2021 14:23
Zach is a fantastic acupuncturist. As others have mentioned, his approach is very gentle and very effective. He helped me a lot in dealing with stress and fatigue after cancer treatment. Highly recommend him!
23 August 2021 15:06
I have been seeing Sandra for accupunture treatments for about a year now. The combination of moxa and needles used leaves me feeling relaxed and my ailments are more bearable. As someone who lives with chronic pain I've gotten used to having good days and bad days. With Sandra's help I have more good days! She truly cares about her patients and will work with you to find the right treatment plan. I would highly recommend being treated by her!
17 August 2021 1:37
Right from my very first acupuncture treatment with Sandra I have experienced continued improvement. Not only has she helped me overcome episodes of dizziness, but my stress levels have decreased and my sleep has improved. She is very thorough in asking the questions she needs in order to best modify her treatment each time. I always feel more calm and relaxed after my acupuncture session. I highly recommend Sandra!
08 August 2021 6:59
Came here after experiencing a billing issue with a previous practice. Love having all services at one location, I see chiro, physio, massage, naturopathy and am planning on seeing osteopathy as well. Have always felt safe during covid. Location is very convenient for me, they have an elevator which is helpful for me with my ankle injury. Online booking system is great and they have always worked within my benefits and I’ve never felt pressure to book additional appts which would exceed my benefits (I have done this but was my choice and a testament to the effectiveness of the treatment I was getting). Receipts via email are great. Also had my chiropractor (sadly no longer at the office) look around for a specific treatment I needed (shock wave) that wasn’t offered with them and found me an affordable option.
28 July 2021 18:47
I have been going to Dr Gary Ho for the past two months for tail bone, hip pain and also shoulder pain. He is patient, kind, friendly and always does a great job. I leave the clinic feeling better and assured that my pain will go away eventually. I have gotten better and have only him to thank for it. I would recommend this clinic for its friendly staff as well. Such a pleasure to go here.
28 July 2021 11:51
I went for a Chiropractic assessment and session. Dr. Ye Liu was very thorough in his assessment, going through each part and explaining. Very professional, great experience. I would highly recommend this clinic.
09 June 2021 8:09
Zach is an excellent healer and listener. He is very attentive, professional, and focused on getting to the root of any problem. I went to see him due to recurring nightmares, high levels of stress and bloating. He uses a quick, non-invasive, and very relaxing form of Japanese acupuncture that has done wonders for me, much more than any other form of acupuncture. I could see immediate results. My hormones became much more balanced and my nervous system felt more relaxed than it had been in so long. I've been to see him numerous times, even when I didn't have a very specific health issue. I always feel better after a treatment. He also gave me great recommendations for teas and supplements. I referred my mom to him who was having recurring jaw pain and general stress. She also saw immediate results and has been back to see him. As a person, Zach is also super kind and accommodating. I really strongly recommend him. Thank you Zach!
03 June 2021 20:05
Really great clinic! Dr. Yi was patient, gentle and took the time to explain the cause of the pain and the different procedures. I had lower back pain and could not walk for two days. After two sessions with Dr. Yi my back is doing really well and the pain is completely gone. Really great staff and excellent customer service.
01 June 2021 11:04
This was my first time experiencing acupuncture. Zach was very caring and gentle, assessing my needs holistically and patiently explaining the process to me. I could barely feel the acupuncture and yet I felt very relaxed and free of my upper back pain by the end of the session. I highly recommend giving Zach a visit!
27 May 2021 3:58
Clean environment.

Dr. Jacky Leung came highly recommended to me and I pass that same recommendation on to anyone looking for results.
24 May 2021 1:35
Zach was very professional. He helped my partner and I to quit cannabis. This Japanese technique is impressive as it works right away. It helped us for stress management too. And the needles do not hurt, we could barely feel them. We would definitely recommend his services to everyone. Thank you.
19 May 2021 0:04
This was my second time having acupuncture and it was great! I don’t typically do well with needles, but Zach assured me that I would barely feel them with the form of Japanese acupuncture he practices and he was right!

I came in feeling tense and stressed and Zach helped to ease my nerves and regulate my nervous system. I found his zen energy, attentive listening, and thorough knowledge of and attunement to the body very calming.

If you haven’t tried Japanese style acupuncture before, I’d highly recommend booking a treatment with Zach!
23 April 2021 19:31
Dr. Tim Lau, DC:
I have struggled with plantar fasciitis since June of 2018. It was until I was unable to get out of bed in the mornings I decided it was time to seek professional help.

I was treated by Dr Tim Lau, who was warm and professional. He worked with my schedule and lifestyle and provided me a program that suited my specific needs. Not only did Dr Tim provide the chiropractic care that my body needed, he was knowledgeable and gave me guidance to prevent future re-injuries.

If you are suffering and need help you won’t be making a mistake getting it checked out here.

Zach Olesinski, RAc
I have seen Zach over the years for a myriad of issues ranging from plantar fasciitis, lower back pain, tightness in my neck, RSI (repeated stress injury) in my wrists and general inflammation.

The japanese style acupuncture he employs has helped me greatly recover from all of these ailments in a holistic and non invasive way.

Zach is both extremely professional and personable as a registered acupuncturist. He is able to quickly plan a path to recovery after listening and gathering information as well as being friendly and understanding at the same time.

I would highly recommend seeing Zach Olesinski if you are suffering and you are not able to relieve your pain.
22 April 2021 5:02
This place is great! My husband and I have been to a few massage therapists there (Jordon Querino, Ariana Kantouri, Justin Hui, Rebecca Ariss, Dinah Dela Rosa). All of them were very professional and nice.

I would highly recommend Jordon Querino, since I saw him regularly. He is very talented, careful, knowledgeable. He also shared a few exercises with me to reduce my back pain. Thanks a lot!
06 April 2021 10:25
If you want to try acupuncture, go to Sandra Dumont! Shes so gentle and knowledgeable, will make u feel super comfortable with the whole experience. I have been going to sandra for over a year now and will keep coming back!
28 March 2021 16:35
I've been seeing Jacky Leung for chiropractic care for the past 6 weeks and I can highly recommend him! He spent the first few sessions treating my back pain and then we moved into exercises when I was ready which he clearly explained. He also told me in the initial visit how many sessions he thought I would need which was great. Would definitely recommend Step Up!
05 March 2021 20:24
All RMT are experienced, well trained and knowledgeable. Friendly reception and easy payments can be made here.
20 February 2019 22:07
Strained my lower back playing squash. One visit to Dr. Tim Lau had me back in action within a day! Thorough service with a smile! Any chriopractor can crack your back, but Dr. Lau's attention to detail and willingness to answer questions makes made my experience feel.a STEP-UP! (4 stars because wireless charging dock did not have USB-C)
04 February 2019 11:26
I have struggled with plantar fasciitis since June of 2018. It was until I was unable to get out of bed in the mornings I decided it was time to seek professional help.

I was treated by Dr Tim Lau, who was warm and professional. He worked with my schedule and lifestyle and provided me a program that suited my specific needs. Not only did Dr Tim provide the chiropractic care that my body needed, he was knowledgeable and gave me guidance to prevent future re-injuries.

If you are suffering and need help you won’t be making a mistake getting it checked out here.
31 January 2019 13:14
The service here is great, I would highly recommend it! I love how there are multiple practitioners available here.

I have seen Jane for physiotherapy and she is absolutely fantastic. She is so knowledgable and attuned to what you need and the best treatment options for you. I saw so much progress from seeing Jane and I highly recommend her for PT.

I also love Christine for massage. She is the best RMT I have seen. She creates a massage based on your needs and she remembers what areas I want to work on when I go see her again. She’s also so helpful in outlining stretches to do to avoid the pains that being me in in the first place.

I also find step up to be a body positive space. As a fat woman I feel nervous seeing a new practitioner and I have never felt judged or embarrassed while at Step Up, I’ve actually felt quite empowered and listened to. The treatment options provided by service providers meet me where my body is currently and help me to adjust and modify stretches / exercises to meet what I am capable of doing.
25 January 2019 3:02
I have had a great experience with Dr. Lau at Step Ups. He has helped me curb the pain in my neck and shoulders. He is very respectful of my comfort level with all treatment options, and I feel so much better since going to see him!
13 January 2019 19:48
Very happy with this clinic! My husband and I have been seeing Paul recently and we're impressed with his professionalism and expertise. The clinic is also clean, welcoming and relaxing. The rest of the staff is very friendly and they also bill your insurance directly.
The only downside I see is that the clinic is not wheelchair accessible.
11 January 2019 2:41
Dr. Tim Lau = Fantastic Chiropractor and Acupuncture!
- Highly professional, personable and attentive to my needs.
- Easy to book, manage and pay (direct billing) for services across RMT, Chiro and Acupuncture services.

Andrew Lam = Amazing REGISTERED MASSAGE THERAPIST (RMT)!
- Powerful and effective
- Focuses on muscles, no funny business with bones or anything.
- Sensitive and attentive to what I want, as hard/soft as my body needs

I feel reborn with the EXCELLENT expertise of these gentlemen.
05 January 2019 4:44
Terrible experience. Stay away. They lie to patients - claim there is a problem with insurance and force you to pay cash upfront. I called my insurance and they said nothing wrong, the doctor office is being lazy wanting cash. Stay away. Avoid at all cost. Very untrustworthy staff and rude receptionist. How can they be this obtuse in 2018?
04 January 2019 6:10
Not only is the staff very friendly and easy to talk to, the doctors are also very informative. I have been getting my back cracked for a few years now (from various chiropractors just because I've been moving a lot) and Tim has been the most transparent and informative chiropractor I have seen. He's also very easy to talk too and makes sure you are comfortable throughout the whole treatment! I have recommended my friends and I very much recommend him to anyone thinking about seeing a chiropractor!
14 December 2018 8:31
I get chiropractic treatments by Dr. Tim Lau, and he is absolutely amazing! He is very diligent, very patient and provided me with a lot of information during my sessions. He ensured that I was comfortable and modified pressure when asked. He is easy to converse with and provides a comfortable atmosphere for me. I always look forward to my treatments with Dr. Tim! Absolutely would recommend him to anyone considering a chiropractor.
25 November 2018 2:34
Tried few massage centers around downtown where professionals are very few and they are pretty hard to catch since their appointments are always full. Most of the time they move new clients to trainees who don't have much of exp. Came across Step Up Massage & Rehab which is very closer to my office with lot of professionals. Had 2 sessions with Paul Gilbert (RMT) after coming across many glorious reviews. My first session was for 30 mins, cost close to 70$. Paul was sweet and polite and checked Posture and shoulders alignment for 2-3 mins and after 5 mins session started. I had 3 areas to cover, but due to time shortage he was able to cover only 2 areas which made sense. So i believe the actual session went for close to 25 mins. Satisfied overall.

I booked 2nd session with Paul for 1 hour to cover all 3 areas. Cost 120$. But this time i was not fully happy. Conversation with Paul and posture check went on for 5 mins as expected and after that session ended when there was still 10-15 mins on clock. So overall i can say 40 mins i had a massage and rest of the time it was more about posture check and alignment check and exercises to relax my muscles etc. May be 40 mins is the max u will get, i don't know. Overall 30 mins session was good, 1 hour session was not that great. May be he got tired of all day work. If he is, i cant blame him either because these guys work very hard. Recommended to all my friends and they mostly loved it how professional the overall experience was from booking to reception to massage session.
17 November 2018 5:26
I booked an appointment for my back with Yi. He was very professional and calming. He was able to release the pain in my lower back right away and worked out a few muscles in the area as well. He suggested to book another appointment to release the rest of the tension.
I followed up with an appointment with Daniel who was also very nice. He worked the areas that was still tight and I felt so amazing afterwards. Don't let the outside of the building fool you, this place is a clean and professional and they're staff is so great! It's been a few months and my back problems has not returned. Wonderful.
02 October 2018 2:47
I injured myself and had back pain and stiffness to the point that I couldnt drive or do everyday things such as use a computer. I ended up seeing Jacky and after one session I was able to get back to at least everyday life. He checked up on me later and I went back for another session so he could make sure I was fully okay to get back to going to the gym and playing sports.

I like the fact that he is a chiro and an RMT because I saved money and time by only seeing one doctor instead of two like I have previously. I respect the way he runs his clinic and his ideology of getting his patients back to full health as soon as possible. He also explained the problem to me in way I could understand and answered all my questions.

I had the flexibility of going to either of the two clinics, the place was spotless, the staff were very friendly and I was never kept waiting. I plan on going back for a regular checkup on my back.
01 October 2018 21:29
Overall experience at Step Up Adelaide was great!

Had minor sport injury in lower back, which used to bother me during some daily activities. Gave it roughly 2 months thinking it would heal itself. But it started to get worse and that's when I met Dr. Jacky Leung. Not only he is professional but also very clear with providing information about his treatments. After 4 treatments and several exercises, my pain is almost negligible and it feels good to be back at sports.
01 October 2018 4:10
I've been going to Step Up for over 2 years now, and would never really consider going anywhere else for massage therapies. I've seen a few RMTs and every one of them is excellent. But if you're looking for an experienced and empathetic RMT, I suggest going to Ariani Saleh. She always listens and asks questions, and have managed to work out every single muscle tension and knots. She takes her time to explain her process, also gives out stretching/things you can do at home. I always leave feeling so much more relaxed.
20 September 2018 19:18
I saw Araini my second time here based on the reviews I read, and she is AMAZING! She took the time to ask me questions about my problem areas (neck, shoulder, and back), and was able to tailor my massage to elevate tension and pain in those areas.

She's super nice, attentive, and an expert at identifying which areas to focus on (even without guidance!). She took her time to work away tension in those problem areas, using multiple techniques and pressure levels while guiding me through it. I left our appointment feeling like a weight, no pun intended, had been lifted off my shoulders.

I definitely recommend seeing her!
16 September 2018 23:48
I’ve been going to Step Up for massage therapy for 9 months now. Their online system makes it very easy to make an appointment. Dr. James Keung is exceptional! My back felt relief after our session and James taught me some at-home techniques to help. He is professional, patient and very personable. I highly recommend Dr. James Keung!
15 September 2018 20:39
Dr. James Keung has truly changed my life! When I first sought out chiropractic treatment, I had a severe ankle and knee injury which hindered me from enjoying one of my true passions, long distance running. I am thrilled to say two months into my treatment with James, I was able to complete my first 5K run in over 4 years and have been running regularly ever since. Dr. Keung's dedication to his patients shows in his ability to create lasting relationships with his patients while addressing and alleviating their pain points. I have recommended Dr. Keung and the Step Up Massage & Rehab practice to my personal network and will continue to do so!

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