02 February 2024 7:29
Good experience. Came in to get my pants stitched. Got them fitted on site (there’s a dressing room) price was decent. I was able to schedule them and pick them up the next day. The stitching was well done. Will be visiting in the near future!
16 December 2023 4:16
I came in for a minor repair of a loose pants cuff and they did it on the spot and under 5 minutes. The service was exceptional.
11 December 2023 6:36
Recently got all of my clothes altered and i’m very happy with the results. Special thanks to Farah for the kind service. She was very helpful and knowledgeable. I recommend this store for any alterations you need if you have expensive fabrics you want handled with special care!
25 October 2023 16:24
HAD MY DAUGHTERS BRIDESMAID DRESS DONE (HAVEN'T TRIED ON YET) I PICKED IT UP TONIGHT THROWN IN A BAG LIKE A RAG? WHAT EVER HAPPENED TO A HANGER?
17 October 2023 21:16
This location was super quick with hemming my pants. It was done in less than 10 mins. Farh was great help!
22 August 2023 23:15
Me and my fiancé came here to get my suit pants hemmed. The customer service was incredibly helpful. They went out of their way to do even more for us then what they would normally do. Five stars!
07 May 2023 14:49
I’ve been using stitch it for a couple of years now and they do extraordinary work! They are very accommodating and their tailoring is fantastic! I would recommend them to anyone who is looking to have their clothing for just right!
01 April 2023 12:57
I came in with an emergency alteration for my pants for my engagement suit and she was able to do it within an hour with a great attitude and the pants came out perfect. Thank you!
01 March 2023 12:29
Excellent service, very well done alterations for my jackets, Parween did an amazing job, and understood my emergency and did it even before the time I asked.
01 March 2023 6:58
Farh is amazing! She is always willing to help me anytime I need something fixed urgently. She is so kind and is the reason I keep coming back to this location! I needed a top fixed for an event and she was able to ensure it was ready on time even though I gave her minimal notice! I would recommend this location to anyone who needs their clothes fixed and the job done well!
03 February 2023 9:10
I ripped my suit pant stitches on my work today. The store was busy. However, Farah was very accomodating with my request and provided high level of service.
01 February 2023 9:21
ABSOLUTE AMAZING! Don't waste your time elsewhere, just go here and make yourself happy with a suit that hugs your body and moves with you to make you feel like a million bucks (without spending that much)
16 December 2022 3:41
Frah was amazingly helpful and, friendly. They provided fast and excellent service great experience. Thank you Frah!
28 November 2022 16:41
Farhnaz and her team do exceptional work! I will definitely recommend her services for clothing alterations!
18 November 2022 9:59
They accommodated a rush request to make alterations to my tuxedo. Excellent service and very friendly. Highly recommend them
28 October 2022 11:10
It’s really nice to work with Parveen today at Erin mill location. She helped me to fix my suit on same day. Good luck
31 August 2021 7:58
I always go to the Erin Mills Stitch it for repairs and alterations. They’re friendly, kind and provide great quality work.
04 March 2020 3:03
My jacket had a rip on the shoulder and I took it to this location. I had Bernadeta to advise and provide options. She is awesome and my jacket looks amazing after the patch stitch. Definitely recommend this place especially if it’s Bernadeta who is helping.
14 September 2019 5:32
Disgusting service! NEVER use this chain. THEY LOST MY DRESS! I dropped off a very expensive wedding dress. When I came to pick up the dress they lost it! The workers had no idea where it was and had no solution for me. The day of my event they didn't have the dress. NEVER USE THIS COMPANY
14 August 2019 9:33
The sewing quality at Stitch It Erin Mills is superb! These ladies know how to sew. I brought in two pair of linen pants to be shortened to Capri's, they had a cuffed hem. They look so professional, like I bought them this way. I had brought two pair to my local dry cleaners to have the lady there hem them and she did not have the skills to cuff them, so she did a plain hem and tried to taper them and the stitching was pulling. Linen is difficult to sew properly if you don't know what you are doing. She ruined them so I had to buy two more pair and brought them to Stitch It who did a very professional job. Stitch it is expensive, $68 for my two linen pants and a pair of track pants for my son, but they get the job done right the first time and quickly! I highly recommend them.
04 August 2019 23:09
I went to have the back of a prom dress altered. (We could not afford the hemming we needed as the 2 jobs would have been almost $200). We were very clear about how we wanted the back to be fixed and showed the seamstress how we didn’t like how the the ribbons stuck out at the bottom. We paid almost $90 to have a bit of lacing taken out of the bottom back of a dress and replaced with a swatch of fabric taken from the back of the dress. When we picked the dress up the fabric from the back of the dress was cut to reveal the back but nothing was done to the lacing (it still stuck out like a duck tail). We questioned this and were told that we hadn’t asked for the lace to be changed (our whole reason for the alteration). So $90 for cutting a 4x5” piece of fabric and finishing one edge. We are not happy.
07 June 2019 21:26
I went in to have my wedding dress straps taken in at the sides. I came home and tried the dress on and they were still sticking out just as much as before. They either didn't do any work to it or didn't know what they were doing just took my money. Never going back there again.
22 May 2019 17:53
HAD MY DAUGHTERS BRIDESMAID DRESS DONE (HAVEN'T TRIED ON YET) I PICKED IT UP TONIGHT THROWN IN A BAG LIKE A RAG? WHAT EVER HAPPENED TO A HANGER?
22 December 2018 8:25
Liked the service and friendly staff. The person was very honest with me and would tell me if something was even worth altering or not losing out on my business so that I can get honest advice.
21 November 2018 9:49
So I own a cream coloured cotton trench coat with a gathered waistline. It’s a beautiful coat, looks great, and breathes. No one makes plus size coats in cotton anymore and the material around the pockets was so worn that the coat ripped on both sides. I was broken hearted because I seriously thought it was going to be garbage; I know enough about sewing to know that the material was just so old and thin that you couldn’t stitch it together anymore. You’d have to open the lining of the coat and put a patch on the inside to save it, and I knew even if I managed to do it it would be hours of work and look terrible. So I thought I’d try Stitch It and see what they could do. I get all my alterations done here and I’ve never had a problem with this location. They always do a great job and are kind and professional, as well as very skilled. I figured they could do a better job than I.

She told me they could do it, but that it wouldn’t look pretty, and I knew she was correct because I understood what had to be done. But when my husband picked it up I was utterly gobsmacked. It was a flawless job. You could barely see where the patch was, and they cleverly used the natural gathering and folds of the fabric to place the single seam needed on the outside to correct the problem. Really well thought out, excellent, detailed, precision work. I was so pleased I called to tell them immediately. They’ve always done an excellent job but this for me was gold. Thank you for saving my favourite coat!
25 October 2018 18:17
I've stopped by 2 times and the business is closed when it is suppose to be open. Today at 11: 40 waiting till 11: 50 never opened thought person may have had to step out but closed
11 October 2018 22:56
I initially chose this place for alterations because it's a 3 minutes drive. Fortunately, the shop also does alterations well. The staff are very friendly and skilled. I have never had a problem with anything I have taken there. They are highly efficient; you can get your alterations done anywhere from the same day to the next day depending on how busy it is.

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