20 January 2024 7:43
I completely love my pants. Got 3 pants hemmed and they had really professional service and it was really affordable. 10/10 would recommend.
12 January 2024 18:51
Visited to have a zipper repaired, and was provided with quick and excellent service. I'm impressed and plan to return in the future.
14 December 2023 23:34
The service there was amazing. My dog chewed up my daughter's build the Bear. The lady behind the counter took the Bear. Had it done in about 20 minutes and didn't even charge me.
What a lovely person.
11 December 2023 2:14
Happy with their service. The staff is very efficient and professional. I highly recommend it. Thank you Stitch It STC!
04 June 2023 11:58
It was so nice meeting the person who worked here, she was so sweet and helpful, and the work was also so good. Looking forward to come again
03 June 2023 13:20
Thanks Nirosha so so so much! I had a final Artwork project and she completely understand what I need! It is a very busy Sunday, but she is still pretty patient and organized!
29 May 2023 18:03
I stopped by for pants hemming this morning last minute, and Nirosha was very accommodating. Her calm demeanor helped me to relax, as I have a busy day ahead. I know that it's not always possible to a accommodate last minute requests like mines, so I was very appreciative. She is a true professional, and I will definitely be back to use the store's other services!

Thank you again Nirosha for the excellent service!
29 May 2023 10:07
Thank You Nirosha & Mohamad, you were awesome! It’s a blessing to find people who go above and beyond when you really need them.
13 May 2023 10:59
Important you TRY on your clothes if you are using their services.
We used their services to alter 2 pants, after reading the high reviews. For the price we paid, we expected decent quality of work and moreover good customer service. Sadly we were let down- we provided a sample pant for reference but were NEVER asked to try on the pants that needed work. Upon pick up, we were never asked to try on the pants again. One of the pants required a redo and we were made to believe it was our fault for not trying on from the start. Who are the experts here again? Not to mention they sent us home with a needle in the sample pants (see image) - manger did not even apologize when addressed.
Alternations are never perfect, there will be little adjustments. Taking frustrations out on the customer is WRONG. Admit your error and correct them.
We were told we would receive a text when ready for pick up, nothing. Their system was at fault.
Both visits the shop tried to insinuate the problem was with us, when they could have just been polite and treated us with respect every customer deserves.
Not going back here again.
07 May 2023 6:17
One of the best experiences I’ve had in terms of customer service. Nirosha made us feel so comfortable and welcomed. This will be our go alteration shop from now on.
21 April 2023 6:52
Steamstress Rannie was absolutely AMAZING. I’m M. O. B and there for my daughter, who was unsure about the fit of her dress. Rannie was able to make alterations and had her fall in love with the dress again.
Highly recommended!
Very professional and personal which made it AMAZING
19 April 2023 6:07
I'd been wavering on repairing the ripped pockets on my winter coat for weeks - it's not an item I could just drop and return for another day! But every time I put it on, I was mad at the thought of having to wait til winter was over to get it fully usable and presentable again.

I walked into Stitch-It on a day when I had an hour or two of errands to run inside STC. The person running the counter let me know she was working on some orders and also needed to tend the front counter, but thought she could get it done with a reasonable wait time. Once she realized that I had errands in the mall, she assured me that it was absolutely doable and it would be ready by the time I came back.

True to her word, 2 hours later I went back and my coat was good as new, with the pockets attached as strong as ever. There's no hint of weakness where they were coming off before, and you can't even see that repairs were done.

Helpful service and impeccable artisanship. I really appreciate it!
29 July 2022 12:39
Customer service at this place was excellent! I bought a suit from the mall that needed alterations done and they delivered it in a timely fashion.
25 July 2022 19:06
Don’t know her name but the seamstress did a fantastic job with my dress pants. Got it hemmed and tapered with a perfect fit.
18 July 2022 0:59
Came to get my pants trimmed. Mastura was very friendly and she helped me very quickly. Pants are perfect now.
11 July 2022 8:50
Got 2 items altered at this location and the service here is great. The manager is really nice and friendly, I recommend her!
24 June 2022 7:07
I had two dresses altered here and i always have a good experience, the owner is so sweet and accommodating! 10/10:)
21 June 2022 12:37
The employees at this location will go above and beyond to finish the job. I took my suit to alter after a dry cleaning place completely butchered my jacket. The manager at this store spent over an hour to make sure the suit was wearable. I can’t thank you enough. You made my day. Your determination to make your customers happy is unprecedented.
11 June 2022 15:22
Nirosha not only made my experience flawless and easy! She actually made my day as well! Great service and greater staff! Thank you
05 June 2022 1:24
I absolutely love this place. I thought I had to throw away my blue Jay's Jacket but Mastara accepted the challenge and not only repaired it but did it in a timely manner. Stich It you truly have a gem. Signed pleased customer
21 May 2022 5:00
Mastura was very kind and helped me with two of my pants. It was very quick and well-tailored to my expectation. Highly recommend!
02 May 2022 3:18
Thank you for Mitra andMastura s help
I paid hundred dollars for alternative the length and tight a bit the back leg
Also I need a hair band a bow tie. Everything is fine, just price is misunderstandin they said $78 for pant alternative $15 for hair band but little kids bow tie charge me $25 instead of $15. Anyway I hate argue just pay and leave. Please double confirm that price before they do the job
27 April 2022 15:11
Hi All,
Nirosha took great care of me. After going to three different alteration stores without success. My high end Eddie Bauer back pack was quickly repaired.
Habib was also amazing!
Thanks,
Perry
25 April 2022 13:42
The service here was great. Price is fair. They accidentally made my pants too tight when I went to get them altered but were very quick to fix the mistake and were extremely nice about it. Definitely recommend, super kind people!
22 April 2022 14:19
Amazing experience with Nirosha. Quick, friendly and personable I will not go anywhere else
06 April 2022 10:51
Went to the store to get my coat zipper fixed. The lady looked at it and was very helpful and pleasant. She explained to me how to properly zip up the zipper so it doesn’t jam bc it has a lock on it. She took the time to go through this with me. The customer service was excellent and I was very impressed with the service I received. I will definitely use this place again and would definitely recommend it. Thank you so much for the excellent customer service!
04 April 2022 17:52
I got my winter jacket's zipper fixed today, and it was completed within in a couple hours. Nirosha was kind, professional, and very understanding! The price was a lil high for our liking personally, but her services definitely made up for it! You won't be disappointed!
27 February 2022 14:33
I had the sleeves of a sports jacket shortened. Nirosha did a fantastic job measuring the fit for me. They also underpromised and overdelivered, finishing the job in less than half a day!

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