Stittsville-Kanata-Veterinary-Hospital

I recently visited Stittsville Kanata Veterinary Hospital with my beloved furry friend, and I couldn't be more impressed with the level of service we received. From start to finish, the staff at clinic ensured that my pet was given the utmost attention and care.

One of the highlights of our experience was the seamless transfer of my pet's medical files from our previous vet. There were no issues whatsoever, and the staff handled the process efficiently, allowing us to focus on our pet's well-being.

During our appointment, the doctor showed remarkable patience and dedication. He took the time to perform a thorough health check and all necessary manipulations for vaccinations. What truly stood out was the doctor's willingness to answer all of my questions and address any concerns I had. Furthermore, they diligently followed up on my pet's medical history, ensuring that any changes in his condition were noted and addressed.

I am immensely grateful for the exceptional care and attention provided by Stittsville Kanata Veterinary Hospital
staff. Supporting community vets like them brings me great satisfaction, knowing that my pet is in capable and caring hands. I highly recommend Stittsville Kanata Veterinary Hospital to anyone seeking top-notch veterinary care for their furry companions.

Dr Mengi and his team saved our pug Lily's life on Sunday when she developed an acute bladder obstruction. Everyone from the receptionist, to the vet techs, to Dr Mengi were fantastic 100% of the time. Thank you.

Came with my kitten who was not eating and were taken immediately. I had to wait a bit longer than expected for a few things as there was an unexpected euthanasia and they were so amazing with me as well as that patient - giving me regular updates about timeframes, and were very considerate to the rest of patients. Staff were so nice which was exceptionally relieving when being there with a sick kitten I love. My regular vet is closed weekends, so went here and am so glad I picked this place.

My experience from start to finish was amazing the staff was very warm and professional, I was able to get an emergency appointment in the same day for my dog, and it was easy to get in touch with the staff and the doctor whenever I had a question.plus points for their texting service, I could send updates or pictures any time of day! Dr. Mengi took the time to explain everything clearly. Great experience and service over all 10/10

You came highly recommended by friends peter and Gail Cunningham. After my vet of the last 30 years gave me an appointment on Friday 17th November, for Wednesday 22nd November, for Buster, I couldn't stand seeing him pain, so called you and you saw him in 2 hours! Three days later, the antibiotics have kicked in and old Buster is eating like a horse, drinking and his happy old self again.
Needless to say, I will not be going to my old vet in Stittsville, who have now been absorbed into the VCA organization.a sad state of affairs. Thank you for your wonderful caring and efficient service, don't take it wrongly if I say I hope we don't see each other soon!

Very kind, humble, cooperative and knowledgeable team I found here, of course providing the best care to our fur babies. I wish you to grow more and be the best one among Ottawa Vets.

Very friendly staff and the doctors take the time to talk to you and answer all your questions and concerns.

We had to find an emergency vet on a sunday for an infection after surgery. This visit was worth the drive. Staff was absolutely lovely, courteous, calm and professional. Yes, emergency care is expensive but that comes with having a pet.

Absolutely fantastic service. They took my cat in as an emergency because all the vets near me were closed or full. They treated my cat with tenderness and compassion. They were fast to respond to my concerns and extremely professional. I would recommend them to anyone that needs a vet. Mabelle and I are extremely grateful for all of you. Thank you again so so much.

I called to get a bag of cat food and the receptionist told me it was "illegal" to sell royal canin cat food without a prescription. After calling around I found out that is not the case. It seems like the owner just does not want to deal with non customers which is fine aside from choosing to claim it's illegal. I've been buying this food for years without a prescription. Turns out you can literally order it online through myvetstore.

Update: The "manager" never called. I never asked for kidney or liver food. Just the standard adult cat food with the S/O index. Attached is a picture of the food I ordered from myvetstore, may I add without a prescription.

I would like to mention how kind and gentle the team at this vet hospital is. Unfortunately I don’t have names other than the vet Dr Asif who is so kind. You can really feel the love they have for dogs. I brought our Shitzu in for an emergency a couple of years ago and have gone there ever since.

After the pandemic & the surge of new pet owners it was difficult to find a trustworthy Vet in the Ottawa area, but after bringing my pup to SKVH I cannot say enough good things about their services. Their entire staff was caring & compassionate. Dr. Mengi took the time to sit down and explain to me my dog’s situation and did not try to push any extra services or upsell any medications, which has been done to me many times before at other clinics. Within 24 hours my dog’s issue had been solved. Grateful for everybody at SKVH, keep up the good work!

Nothing ever prepares you for that day when you lose your pet to old age. We were in a critical situation and the doctors and staff at SKVH were able to fit us in. They went above and beyond for us, so grateful for their kindness/support during and after our loss.

Kind, helpful, knowledgeable. Glad they were available to help our little Theodore back to health.

I'm very grateful to the very kind staff and Veterinarian that assisted me with my sick cat. They were able to get us in quickly. They worked with me on what I could afford as far as treatment options and didn't make me feel pressured at all. I'm happy to say my cat is doing so much better. Highly recommend!

Extremely friendly service and very fair pricing. I wasn’t a client and they were still able to accommodate me and offer me an appointment within two hours of calling. I would definitely recommend them if you’re looking for a last minute appointment. If they were closer to us we’d definitely use them as our regular vet!

Dr Jay Mengey, Ruby and the entire team are excellent. My Elsa was almost dead but they empathized, gave her correct medication and had a very humanitarian approach towards Elsa and me. One of the best vet clinics, I have ever come across. Ruby, your empathy and Dr Mengeys care towards Elsa revived Elsa and me. Thank you so much. I recommend this vet clinic to anyone and everyone for whom pets are kids. I cannot thank you and your team enough. The way you keep treats at the reception desk, your staff, everything is A1. Love you all

Fast, caring, efficient, accurate & practical vet service. Reasonably priced as far as vet services go, too. I’ve used them twice as emergency backup to my regular vet and am seriously considering making them my main vet. The first visit saved my dogs life.

I called this vet in an emergency, I described the symptoms and he told me this was an emergency and he was not going to bother with any information. He told me to bring my cat right in. The staff and Dr. Mengi were amazing. Unfortunately, my cat had suffered a blood clot that had paralyzed him. They gave him pain meds right away and we were able to be with him. This was very difficult on our family as we had our cat Leo for 11 years. The love and compassion that we were offered during this time was greatly appreciated.

They would have killed my dog! I would have given 0 stars if I could.

We brought our little girl in (5 yr old Yorkie) after she had been vomiting excessively for the previous day. When we brought her in, she was alert, walking and drinking water. 5 hrs later Dr Mengi called my wife (she was on speaker phone) to say he “thinks” she had a blockage in her stomach but she is not stable and they close at 6 so he would be sending her home at the end of the day even if they had not defined her issue. When I asked how she could be sent home if she wasn’t stable and Dr Mengi immediately got very angry and barked “I’m not a car salesmen”. We were completely taken aback and tried to de-escalate the very confusing situation. Dr Mengi got even more angry when we tried to ask further questions about our little girls condition. He then said he can predict “this going badly” and didn’t want to deal with it so we were to come in immediately and take our dog. When we arrived he wanted us to sign a document saying we were taking our dog against his advice which we refused. When we picked her up she was at deaths doorstep, nearly unresponsive, completely limp and could only open one eye. We had to race to the Ottawa Animal Emergency hospital and thought we lost her twice along the way. She is in the Ottawa Animal Emerg now and we are praying and hoping she can be saved.

It turns out Dr Mengi did not even give her an IV saying he couldn’t find a vein and I am sure he was delaying things to jack our bill up knowing full well he didn’t have the knowledge or ability to treat her.

With that said, Sarah, the vet tech was very kind, considerate and compassionate. She was the clinics only saving grace.

DO NOT BRING AN ANIMAL TO THIS PLACE!

Un gros merci à votre clinique vétérinaire pour votre service.
J'ai eu un rendez-vous urgence pour mon chien ainsi qu'un redez-vous de suivis et j'ai eu un très bon service.

Au besoin j'y retournerais pour sur

Absolute incompetence.
Main question is: "how you going to pay today? " Just money, more money, little bit more money, more and more. Disgusting, disrespectful to customers.

I have brought my dog in multiple times for issues he’s having and I love it there. They are always able to fit us in the same day if we require an appointment for only a small fee, much better then going to an emergency hospital. Dr Mengi is very caring with our dog and has always been able to come up with solutions for us. I feel very welcomed by their kind staff. Definitely recommend coming here.

They have been so compassionate and caring towards our dog after receiving a devastating diagnosis.

This has been the best vet clinic I've taken my pets to. They actually listen to what I said and were honest about things. Glad I flinally found honest people.

This clinic shows so much respect towards there clients and animals that come through there clinic. When I took my three dogs here they were very friendly and showed so much love towards my dogs. The clinic is very clean and the staff very knowledgeable when it comes to answering questions and concerns that I had. The vet is very friendly and polite over the phone as well, The staff at the front desk is always willing to give great advice and knowledge on questions and shows so much kindness. I would definitely recommend this vet if your looking for a kind and safe environment for you and you pets.

I have always had great experience with this vet. Responsive and caring. In fact we went for a checkup for a small wart and it was done without any cost to us.

Covid has really brought the worst in people. After reading these reviews, I'm surprised how people treat vets despite how much shortage there is these days. We've always been dealt with nicely despite our pets having some frustrating ongoing issues. We appreciate for all you do for our pets, you are saving their lives:)

This place is great! I was able to make an appointment quickly when a few other clinics I called couldn’t get me and my cat in for weeks. Prices are competitive and the staff are friendly and knowledgeable

I brought my 9 year old cat swift in for vaccines and a general checkup and the whole staff there was amazing! I have a very timid cat and talked to Dr. J on the phone and he was very respectful and knowledgeable he also didn’t try and pressure me into any tests like other clinics have in the past. I also spoke with Sarah on the phone and Barb at the front desk they were very professional and knowledgeable! I will be continuing to take my cat and future pets to this clinic!

Called in for an emergency with a cat who has what was suspected to be a blocked urethra. The veterinarian who I spoke with on the phone was very rude and was not compassionate at all. Some quotes I’ll include are “you’ll have to drive to Montreal” “that’s not my problem, you should have pet insurance” “ma’am, I have sick dying pets here you’ll have to go to Montreal” next time you have someone who’s a concerned pet owner I highly recommend putting a little compassion behind what you’re saying. I completely understand people are also dealing with issues but for the love of god, remember I am too. You ruined my day sir, merry Christmas to you and I hope you NEVER have to deal with this yourself and get that sort of reaction.

Edit, I see you have responded in the same nature as you answer your phone inquiries. Please just do better, I’m not here to argue I want people to understand that when they’re in distress and calling for help - you give less than a compassionate answer, I’m sorry you’re overworked and overwhelmed. I know we can’t do anything about the Covid situation but I ask that next time, just be a better person. That’s all. Merry Christmas.

We love this place! The staff always reminds me to get my pets covered with an insurance plan so that I can afford the vet services. The cost everywhere is going up (that means they pay more for getting their supplies, paying their employees and retaining them as well so they can keep the doors open) especially when most people have to call 5-7 clinic before finding one that has an appointment slot available.

I recently moved to the area and was looking for a vet for my two cats. Glad I've found this hospital. Vet was quick to diagnose the reason behind my 2 yr old's ear issues. Impressed with the nicest staff!

Avoid this clinic at all costs if you want to get a professional and timely help to your pet. We had a terrible experience with this clinic. My kittens got sick and we have addressed to the clinic right away. After 2 hours of waiting they prescribed antibiotics and sent us home. We didn’t get any advice or recommendation from the doctor, he didn’t tell us what was the problem, how the illness was called, nothing!
No follow up the next day! They don’t call their patients to learn how the thing are going like other clinics do. But our situation was getting worse and I called them seeking for an advice. They didn’t call me back! In two days, we realized that the treatment didn’t work and kittens were very miserable and sick. I sent them pictures and they prescribed another antibiotic. It hasn’t worked neither.
Long story short, in 6 days my kittens were almost dying. I sent them another email with pictures asking help and they didn’t reply me! I had to call them and all they could tell me was: Go to the hospital as we don’t know what else to do! We paid them over $700, but what was the most important we lost time that leaded a fatal outcome for two kittens.

Unfortunately, I cannot reply to your comment, so I’m adding notes here:
1) Not true. First time I called after consultation, you promised to call me back and never did. I had to call you back 4 hours later and you said that you were very busy. On Tuesday I sent you an email with pictures attached 8 am (and you again never called me back. I called you at 10.30 am and then you sent me to the hospital. 3) Yes, we came at 2.30 pm and left two hours later. 6) Not true. We got the second antibiotic on Saturday and you were closed Sunday and Monday. Tuesday morning, I sent you an email, you didn’t reply to it. And after I called you, as I mentioned above you sent me to the hospital. 7) No, not only drops! They gave us recommendations: to keep the room humidified, how to feed kittens, etc.which is extremely important. That’s why three kittens who got sick later are better now. You gave us antibiotic only.
I know, that you cannot guarantee 100% treatment, but I strongly believe that you could do better if:
-give recommendations and not just antibiotics
-do not ignore emails and calls
-follow up critically ill patients.

Barb who works there is amazing! Very knowledgeable, professional and kind. I recommend this clinic.

I could never find the words to express my appreciation for the team at Stittsville-Kanata Vet. Without all the nitty-gritty details, what I can say is this team cared so much about our cat and truly went above and beyond for his care. Every single person at this office who we interacted with was compassionate, professional, and informative.
Having an ill animal is such a stressful experience and is a piece of relief when you know your animal is being cared for and thought of.
From my own experience, they were incredibly considerate of my specific circumstances and I felt so thankful that I had opted to take my sick animal here.

We recently started to take our cats to SKVH and have been extremely pleased with their customer service, experience and professionalism. All of their staff are very friendly and take the time to actually discuss everything with you (including treatment plan options). They have even followed up with us to make sure our pets have been doing well after bringing them in for issues which I have never experienced before in the past with other clinics. I would highly recommend! Thank you SKVH!

A very stressful day was made easier by everyone at the clinic. Very easy to communicate with and provided excellent care to my Charlie. Thank you.

They keep emailing me invoices and reminders. They need to make sure they get the right details instead of harassing someone.

Ignore the 1 star review below - The staff at this clinic are absolutely wonderful. They are compassionate, patient and efficient. They always handle my kitten with care, and in a timely manner. We called them right before closing the other day because we were worried about our kitten's post-op incision. They were kind enough to make time to see her and assure us she was in good health. Thank you so much for the wonderful service you provide every time we visit your clinic. You have no idea how much it means to us.:)

I drive 80km to get my cat vaccinated because we cannot find a vet near my home. I do not regret this drive because I am comfortable the moment I speak with the staff that my cat is in good hands. I love the kind staff because you cannot treat animals if you are not kind. My Midnight is super comfortable with them. They are the best!

I've got a very dear, scruffy old parrot who takes meds for arthritis pain. Just moved into the country, didn't know the meds I ordered couldn't be shipped cross-border, and was about to run out. Poor Polly! There aren't that many vets who will deal with birds, and I called several places and couldn't get an appointment for weeks. One vet even told me to just put aspirin in the bird's drinking water (not precise, dangerous without vet monitoring, and just not appropriate). Stittsville-Kanata Vet showed real compassion for my birdie (and me), took us in the same day, gave us a proper prescription, and charged me very fairly. They are my new vet forever!

I must say that I was very impressed with the clinic. After I called all the veterinary clinics in the area and was refused everywhere, they saw us the same day. I am impressed by their effectiveness and meticulousness and how much they care about their patients. I was informed by phone (I was outside, unable to enter due to covid) about my situation with my cat. The doctor took the time to call me to inform me of his situation and needed tests, and then to reconnect with the diagnosis and treatment plan. All the staff I dealt with were very friendly and nice. The clinic is not closest to my home, but it will be my new clinic. Very happy with this place!

This place is absolutely incredible. Dr Menji is so thorough. I went to another vet recently (rhymes with "Bliderwood") who completely dropped the ball on my elderly dog 2 months ago. Dr Menji looked my dog over as I wanted a quote for a skin tag removal. Turns out my dog has a few serious issues as well as heart disease that is now being treated thanks to him. He is the reason that my dog is hopefully going to live a bit longer, while the vet at the office down the road completely ignored his symptoms. If you want a vet you can trust to be extremely attentive and thorough, go see Dr Menji. He truly cares about animals and what's best for them. He is also wonderfully kind and explains things in a way that owners can understand. A lucky find for me, and my piup.

I have to say I was very impressed with the clinic. After being turned away by emergency hospitals, they took us in that same day. They have pretty late hours which helped with my work schedule. Staff are very nice and Dr Mengi really cared, showed compassion and went over and beyond to explain to us and help us understand/ make appropriate decisions. If and when we get another dog, it’s worth the far drive to make him our vet again.

These people are Angels! They accepted seeing my dog within hours without hesitation when then heard how sick he was. I am impressed about how efficient and meticulous they are and how much they care about their patients. I was keep informed by phone (was outside couldn't go in because of covid) of his situation. The Dr took the time to call me to inform me of his situation and tests needed, then again with diagnosis and treatment plan. The entire staff I dealt with were so friendly and kind. I am a two hour drive from Kanata but I can assure you that I have now found my new Vet! "Chevy" and I can't thank you all enough!

Great service for a stressed dog and human
We were seen promptly and treated so well
I want to give them all my business!

I love this place and everything about it! Have taken both my dogs here and are very happy with their care. I find them very straight forward and honest with costs and procedures. Everything is always clean and time efficient! The staff are so friendly and understanding. Can’t recommend this place enough!

I had to bring my young-ish cat Thomas in after noticing blood in his urine. The staff were wonderful and friendly, absolute DID NOT “push products or services” like a lot of other places do, provided me with all my options and prices before any decisions were made, had very fair prices, and untimely were just wonderful. I highly recommend.

My dog’s allergies started acting up and our usual vet couldn’t see him for 2 days. I didn’t want him to suffer so I called SKVH and they were able to see my dog the same day. Staff was very friendly. Dr J was very attentive to my dog and answered all my questions. We came up with a plan to help his allergies and the cost was told to me as we spoke. And the prices were fair. I will be moving my dog to this vet.

First visit since we moved out this way. Prices were very compatible to the Quebec side and staff were very nice and very patient with my jerk dog. Happy to have found them!

I really enjoyed this location, the staff is extremely friendly and helpful. I needed to get my cat seen as soon as possible and they gave me a same day appointment. Very flexible and took care of my fur baby.

I highly recommend this vet. My girlfriend and I went today with our 8week old baby boy Cedar a Perro De Presa Canario. It was his first vet visit. He did a great job. They gave us lots of information, which we really appreciated! He got his first set of shots and weighed in at 8pounds.

Edit: it was also very reasonably priced. Not that that really matters because id do or pay anything for my fur baby. But for anyone out there that needs a good vet for a pretty good price.

Very clean, professional and helpful people, they accommodated us and booked us a visit as soon as possible, my cat is doing very well now. I really appreciate your efforts.

I had been trying to find a vet clinic that would treat my bunny and when I called it was so simple and I thank the receptionist for her sweetness, after calling every vet hospital and clinic in my area I finally have some comfort for my bunny’s health and recovery

They were very attentive to our needs. Very patient with questions and showed great concern for our fur baby! They were able to work around a time that was convenient for me to drop off and pickup my baby! A very clean place with air-conditioning I was impressed! The prices are a bit steep, but worth it!