Subway

Ordered sub online and he added aal the veggies instead of selected ones and I called back to inform that I can’t eat pickles and he was soo rude employee name was jagmeet.never apologized and said that I should figure out how to eat that sub.
This is RIDICULOUS!
Whoever the owner is please teach your employees sone customer service.

I recently went to purchase from subways and was served with by two men with larger beards and no netting which was very unsanitary.

Subway become my go to place for my lunch mostly 3-4 times a week. I only eat sub with veggie patty, but they don’t carry it all the time! It’s 4 out of 10 situations I get my order, most of the time they’re sold out. I wish they have it in stock all the time!

Nice and well organized place.the way they address the customer needs is really impressive

WORST SUBWAY IN OTTAWA - Sadly.a few times now in store and delivery. Now I’m at the point of a bad review. Much deserved one.

I paid 30$ for my sandwich from Uber eats and I got the coldest sandwich (this is being toasted). I called to let him know and he says “it’s not my fault Uber is late”

My sandwich had like no steak in it.it had no extra sauce on it.thankfully I didn’t get the extra sauce because it looks like it hasn’t been rotated (OLD) and discoloured.

If you want a soggy gross sandwich that tastes like it’s been sitting forever go here and waste your money only to throw it out.

Some of the worst service I’ve ever had. They treat you like they don’t want you to ever come back. Waited for 15min while the employee was flirting with the last client in a foreign language while my subs were toasted and air chilling. Then she asked for us and the three other people who just came in to pay in advance because her “system was resetting” so we waited even longer my food just sitting there toasted and air chilling. They didn’t even know what they wanted yet and she pressured them into paying. Then she finally put my three subs together. It’s crazy i been coming to this subway location since i was a kid over 20 years ago and I’ve watched it turn into this incarnation it’s a shame.

You want tips now? For doing your job? Don’t they pay a living wage? $20 for a sub now and you want 18% tip? Greedy employer. Pay your employees and stop gaslighting the public. Never coming back. Boycott all businesses doing this garbage

I got a foot long and asked the server to cut into two halves instead of keeping it a footlong and she charged me for the 6inch sub twice. I tried to explain her but she was not able to understand and kept on arguing.
I asked for no tomatoes but I got 4 tomatoes in my sub! Poor service! There was a big communication gap - should be given proper training.

Terrible service don’t go there they can’t speak English and they are cheap on the portions. Also tried to leave main ingredients out. Watch closely or don’t go at all. Terrible attitude. 0 out of 10. Can’t even eat there anymore because they took away the din in option

Just wanted let the owner of this place that he has lost another customer, The employee looks like he hate customers, didn’t look at me once and was speaking to another employee in Hindi and didn’t give a rat A.about the customer who pays! I have been a customer of this location since 2012 unfortunately not anymore. I have to say what happened to Canadian friendly customers service? Unfortunately this is the reality. Hope Subway head office reads this and take action.

The service here is quite terrible. The staff there tonight was quite rude and her service left much to be desired.

It’s the worst place lately because of the stuff been hired there. I came to the store No staff was there I waited 15 minutes stuff She came from the back. She said was in the back didn’t even say sorry …I made order where she said she doesn’t have tuna, and she doesn’t have steak which is I don’t believe her she was cleaning and everything in the back.
This kind of staff are killing all businesses… I left with nothing.
The main reason are they’re international students fresh to Canada. They work next day from their arrival with no trainings nothing the reason why because they are connected to somebody here and they get the job with no requirement and that’s happening in every business unfortunately in ottawa.

Subpar experience - its very hit or miss and better in the morning. Compared to Subways like Merivale Mall (5 stars for me) I can see why this is the lowest rated one in my area. Ask for double toasted cos they put it in not long enough at all. Food is really subpar fresh, again, depends on the day and it can be OK, but I just wouldnt count on it reliably and want the web to know theres better options for Subway around.

I went to buy a sub and the service was awful. The female worker working there barely paid any attention when I was ordering and made me repeat myself numerous times. She threw the toppings on the sandwich as if to throw a tantrum and sometimes the toppings would spill onto the counter missing the bread. She kept trying to rush me and speed the process up by skipping toppings and sauces I want. I noticed she did the same thing for the customer before me. The sandwiches were fine but the service is absolutely awful.

Ordered off Uber Eats. Extremely dissatisfied. It took them TWO hours to prepare just one chicken teriyaki sub. When it arrived, it looked like a mess. Even when trying to eat it, it was cold. I will never be ordering from this place again and I strongly suggest you avoid it as well.

Won’t be coming back.
No longer provide tables for eat in, chips, washroom, fountain pop.
Many people need those services.

This location canceled my Uber eats order after waiting 10min+. Probably a good thing I never got the food based on there reviews.

Took over an hour to get my food from a delivery service. And no, it wasn't the delivery service's fault.

These folks don't even have a sandwich menu displayed in store, and are completely unaware of that fact. And it smells rotten inside. Decided not to waste my money in here.