Subway
7 reviews 665 River Rd Unit 107, Gloucester, ON +1 613-822-1288 restaurants.subway.com/canada/on/gloucester/665-river-road suggest an edit
22 August 2023 14:55
I highly recommend spending your money elsewhere.
I've ordered from here for delivery and almost every time it's been wrong, so just today I went in and ordered in-person.
I tried to order a "little italy", but substituting grilled chicken for rotisserie chicken.
I say "tried", because the employee responded by saying that she could do that, but that if she did she'd have to "charge extra for mozzerella".
When I tried to question why I'd be charged extra, she explained that it'd be for "inventory reasons".
How does charging me for an item that comes on the sandwich effect inventory? I've worked at places like this before, where is the "substitute" button?
On top of that, why would I have to pay EXTRA for a sandwhich that has the more expensive meat option replaced by a cheaper meat option? (the employee tried to justify the statement at the POS by showing the cost of a footlong with grilled chicken, ~$10. I asked her to show the cost of a footlong rotisserie chicken, which was ~$11).
TL: DR this place has almost never made my order right, and has now attempted to scam me for a couple extra bucks.
Save yourself the trouble, go somewhere else.
I've ordered from here for delivery and almost every time it's been wrong, so just today I went in and ordered in-person.
I tried to order a "little italy", but substituting grilled chicken for rotisserie chicken.
I say "tried", because the employee responded by saying that she could do that, but that if she did she'd have to "charge extra for mozzerella".
When I tried to question why I'd be charged extra, she explained that it'd be for "inventory reasons".
How does charging me for an item that comes on the sandwich effect inventory? I've worked at places like this before, where is the "substitute" button?
On top of that, why would I have to pay EXTRA for a sandwhich that has the more expensive meat option replaced by a cheaper meat option? (the employee tried to justify the statement at the POS by showing the cost of a footlong with grilled chicken, ~$10. I asked her to show the cost of a footlong rotisserie chicken, which was ~$11).
TL: DR this place has almost never made my order right, and has now attempted to scam me for a couple extra bucks.
Save yourself the trouble, go somewhere else.
24 July 2023 12:29
Im vegetarian, always order veggie sub. Its is great as is. I do eat cheese, but a nother plant based protein would be nice, just to have vaiety
16 May 2023 8:18
Always fresh bread and vegetables and very friendly and helpful staff over this location.
05 May 2023 8:15
The serving staff are so accomodating and patient. The buns are super fresh, as are the fillings. Service is prompt.
28 April 2023 4:34
Best subway and great employees always serve with smiles and the restaurant is very clean and hygienic.
20 April 2023 0:22
They always serve with fresh bread and clean veggies. Best service at 10: 30 PM by Nishan Chef.
21 February 2023 12:59
The best subway in town as they always remember your order and make it to perfection.
I went here few weeks ago and service has taken a major beating with esp one of the newer girls at the counter who seems more interested in leaving than actually making good subs.
The owners of this place are amazing (Jigga and Bipin) but staff has got lot worse than the days of Prateek and Aman.
Kumar.
I went here few weeks ago and service has taken a major beating with esp one of the newer girls at the counter who seems more interested in leaving than actually making good subs.
The owners of this place are amazing (Jigga and Bipin) but staff has got lot worse than the days of Prateek and Aman.
Kumar.