Suisha Gardens Japanese Restaurant

First time going to Suisha Gardens and it was a very pleasant surprise. The food was delicious and our chef was Denis (Dat). He put on a great show and was a tremendous host.

The food was excellent; so fresh and flavourful. Our chef was personable and friendly. They offer so many options. Service was great. We were there for the experience and it didn't fall short. One thing I found is a variance in price between the menus for drinks. I pointed it out but was brushed off. There is quite a difference in what is written on menu from what was billed. I didnt want to make a scene but I doubt they have changed it. It still made for a great date night.

Came for my birthday and it was a disaster. The waitress was rude. We ordered drinks, she brought the wrong ones, wrong food and cold food on top of that. She asked us to eat the food anyways. After explaining to her that I don't eat shrimp, she asked me to just pick it out. We waited 2 hours for our food. She admitted our food was given to the wrong table, then said, "they didn't complain, why are we? " No joke! Then refused to discount the the ticket any. Horrible service

My daughter and I ate there. Before we made our hour drive home we were sick with I assumed food poisoning. I called to inform the manager who never called me back. Flash forward to 2 weeks from a never ending food poisoning I have a bacterial infection in my gut and may be going to the hospital. My daughter didn’t hardly eat so she was sick for 3 days and is okish but maybe need antibiotics for this same infection. DONT GO TO THIS PLACE!

Would like slightly larger portions but the atmosphere is so beautiful and the chef was awesome. Definitely a hidden gem

I recently visited Suisha Garden with my family, and unfortunately, our experience left much to be desired. I must say that I do not recommend this restaurant, especially for families with hungry kids, as the food was terrible and the service was incredibly slow.

First and foremost, the quality of the food was extremely disappointing. The flavors were bland, and the dishes lacked the freshness and authenticity that one would expect from a Japanese restaurant. It was evident that the ingredients used were of subpar quality, which greatly affected the overall taste of the dishes. We were truly looking forward to enjoying a delicious meal, but we were left feeling unsatisfied and let down.

Furthermore, the wait time for our food was completely unacceptable. Despite the restaurant not being particularly busy, our order took over 50 minutes to arrive at our table. This prolonged wait was especially problematic considering we had young children with us. Needless to say, they were incredibly hungry and restless, which made for a rather unpleasant dining experience.

The lack of attentiveness from the staff only added to our disappointment. They seemed disinterested and inattentive, making it difficult to get their attention when we needed assistance or had questions about the menu. It's disheartening when the service falls short, as it greatly impacts the overall dining experience.

In conclusion, I strongly advise against visiting Suisha Garden, especially if you have children with you. The food was of poor quality, the service was slow, and young ones are likely to be left hungry and impatient due to the extensive wait times. There are certainly better dining options available where you can enjoy a satisfying meal and receive better service.

It was fine. The atmosphere is really nice in a big open space that gave a sense of privacy while eating. I went for sushi. It was not one of the best sushi I've ever had, but nothing to complain about.

Food was so good but we waited at our table for an hour! And it wasn’t even busy! We were placed far in the back and the time we waited could’ve been for a better placement in the restaurant!

Location is very sketchy, it's in an industrial area not far from Clifton hill. Restaurant needs to remove a lot of signs which are everywhere. Chef and food was excellent, we all had the tepanyaki dinners! We've been coming for years, and hope some changes will be made!

Pros: We ordered takoyaki, stem shrimp, and other.and the food táasted great. Price is affordable and the ambience is chill and relax
Cons: Waiting time is a bit long and the place is located a bit far from city centre.

This was the worst experience I've ever had at this restaurant, i asked for extra mushrooms to be told there wasn't any, then the cook said yes only to be given less than a normal meal. Food was cold before we had a chance to eat the meat, suishi wasnt wrapped good enough, had to eat with a fork, kids meal came with ice cream and we ordered an extra, never got either, only the bill. The place looked like a broken down warehouse, paint coming off the walls, no foliage around the water wheel, nothing worth taking pictures of, and to have mt body reject the food for the next 6 hours. Spend more money on quality and less training on ridiculous show by the cook, hire more chefs that know how to prepare and serve this type of meal. Not worth the money, will not go back

Don't let the outside fool you, this restaurant is nice. A lot nicer than you can tell from the outside. The sushi was ok, we didn't try anything too daring but the california roll was good. The Miso Ramen however, was excellent. If you're ordering take out, make sure to ask for extra soy sauce, they only gave us one package for pretty big Bento Box.

Good, but ridiculously overpriced. Having lived in Japan for 5+ years, I can attest that Suisha is an authentic Japanese food run by actual Japanese owners. I’ve only tried their gyuudon takeout, which was quite tasty but there wasn’t much beef, mostly fillers. I mean in Japan, for example, it’s uncommon to find a half of a boiled egg served with gyuudon. And then there was too much konnyaku in there, though I liked it so that’s ok I guess. Still, there should be more beef since it is gyuudon and especially when it cost $16! It was not filling at all.

Such an amazing place. The hibachi was amazing. They made a choo choo train with fire and smoke. Food was cooked perfectly.

Food was good. I liked tge experience and our hibachi chef, Yuri was amazing! She did a great job.

Had a great time at the teppanyaki table, went for a birthday dinner and our chef was amazing! Great food and amazing service! Highly recommend this place!

Just an expensive experience with not-so-good food. Service was very slow- took over an hour just to get apps, then another 30 mins to start dinner. Fried rice was very tasty but veggie (very overcooked) and beef was not good. Would not recommend based on price and quality.

Little hidden gem in Niagara.
I was worried before going to this place because reviews were all different.
We decided to give it a try since we wanted to have teppantaki.
We booked the table since it was a must for teppanyaki. It's because they only have one teppanyaki chef who only cooks one table at a time.
We waited for about 20min to be seated then got the drinks and waited another 30min because chef prepares for all the bbq ingredients after we order. Then we started to eat for another 30. Everything was little slow because they are short in hands. But other then being slow everything was quite nice. All servers were friendly and food was fresh. Entrance of the restaurant was cool.
So if you don't mind of little wait I recommend you this place.

Not sure if it was an off night, but we arrived at 5: 30pm for my mom’s birthday and didn’t get out of there until after 8pm because the service was so slow. They forgot about our appetizers, and burned the calimari/tasted freezer burned. We had to ask for things multiple times because they kept forgetting.drinks, napkins etc. The cook must have been new, because she cooked everything out of order and the beef was over cooked and chewy. Shrimp served after beef was eaten? We were also served a plate of bean sprouts at the end with nothing else to accompany it? Forgot two of our deserts, and gave us the wrong bill. When we got the right bill it was $150 more. Luckily we are honest or they would have been out a lot. The couple beside us got tired of waiting for desert and bill that the wife left, and the husband got the wrong bill too. For $400 I feel like it was a little disappointing…plates weren’t even cleared. Last time we were there it was awesome.: (

Had a fantastic tappan experience. We clearly had the new cook but she bounced back from a few tech difficulties w/ grace and stamina.
We LOVED her cooking style and her food. YUM-TACULAR! The dumpling appetizers were some of the best lve ever had. I've had lots of Japanese food and this was GOLD.
They had a huge selection of beers and wine to chose from.
The place was not "full" but busy. We didn't ever feel rushed, and the attention was certainly there when we needed it.
The lady's was clean as was the gents. Certainly not "updated" but not horrible. Because of the time we had reserved, parking was a challenge. The staff assisted me (l'm not terribly bright) w/ directions and didn't seem to have run out of energy to tell me "where to go". They were lovely and professional.
If anyone wants a superior, and interactive meal/entertainment package.look no further.
Well be back.

Amazing and authentic food, the chefs and owner are amazing and will go above and beyond to make your dinner memorable.

The food is really nice, my kids like the udon and tempura. The slice of salmon sashimi slice is slightly thin but taste fresh.

Huge place. Really Japanese. Everyone was super nice and the food was delicious. The prices are very decent.

My absolute favorite meal in all of Niagara Falls and maybe - everywhere! It’s truly a hidden gem. The outside is very unassuming but the I fertile is beautiful with a water wheel, a fireplace and a decorative tree. In addition to having a really nice interior…
There is no other resturant I have experienced where I have truly loved every single item put in front of me. From the soup to the salad to the fried rice to the veggies and finally, the best part, the entrees. We get steak and shrimp and it is mind blowing everytime. Use the sauces! I eat every bite of the food they serve and it is so amazingly good. At the end we get a small bowl of ice cream - try the green tea! I am not generally a fan of anything green tea flavored but I love this ice cream.

This is also the only teppenyaki place where I’ve had a female chef (which we LOVE!) not once but twice!

There are no words for how
Much we love eating here.

It was a very average sushi. The tempura shrimps were not crispy. The wakame was served in very little quantity. The ginger was in tiny bags. So very little ginger. The soy was extremely salty. And the rolls were mediocre. So I don't recommend it.

This is a good place for a special day, for example a birthday.
Good taste and wonderful event for cooking.

It had been a few years since we had been and it was excellent! I got the vegetarian teppan, and my husband was surprised by the amount of tofu I got! My daughter got the childrens chicken meal, and we have so much left over! My son got the udon soup bowl and it was delicious! The teppan chef was very nice and it is always a fascinating show to watch it being cooked in front of you! The shop closed before we could go in, but in the past we have grabbed snacks there as we waiting for our food. They have started a private room karaoke, and they allowed us to see the room and equipment. Unfortunately the room is open from 9: 30-11: 30 so not appropriate for us at this life stage, so it is just about the food and fun snacks! I had the watermelon pop and the bottle is very fascinating with the marble!
The building is run down, but there are so many details in side - like the water wheel, and wishing well, and large trees - that they are not noticed at first! The food and ambiance are amazing!