Summit Suite Buffet

We came to the restaurant September 26th 7.45 first time visit. We had a reservation and the were give a table away from the window. I asked the head waiter if we could get a table by the he promised he would do that if we waited a bit. That was fine by me. Later I again asked if we could get a table by the window and we got an annoyed head waiter say no. As we went into the buffet we saw that the food was unhygienic without much choice for the money and without much choice. We had not yet finished our food and the waiter came with the cheque and a machine giving us hints that we should leave. Half the restaurant was empty. What an unhygienic, badly run restaurant with the worst staff ever. Never going back.

We were celebrating our anniversary and decided to try the buffet. 5: 30 September 12. We've eaten at the skylon restaurant many times and wanted to try something different. What a mistake! We requested a window table. Was told by a very rude maitre de that none were available, although clearly MANY tables were for the duration of our visit. The food was edible, but not very good. Fair selection of main courses and desserts. Service by Kelly was good. If you have the opportunity, try a different establishment. It is definitely not worth the cost.

Me and my was in last Monday, September 4th around 9: 00pm. Every food in buffet area was great, food was quality all around. What impressed us was the quality of service. Our waitress Christina was awesome, ensured our experience was great. However, what bothers us is sanitation and food safety. The head chef wearing a white coat (Elder man perhaps a Filipino) was eating in the buffet area - He literally took a slice of cheesecake and other food with his bare hands from the buffet and put directly on his mouth, He feels very comfortable and seems like he's at his own home. This is a serious food safety concern and I will be making a formal complaint with the Niagara Region food safety website. This is very concerning, I wonder how food is being done inside the kitchen, if he does this in the buffet area.

Great loved everything especially the breakfast……. Would definitely come back but please the floors to my room are too rough.

The food quality was some of the worst I've ever had at a buffet especially for that price I will never eat here again and recommend no one ever does

The smallest and worst buffet ever. The food is very VERY cheap and not good. The food is always cold and either too salty and bland, no where in the middle. The servers are nice, and good view. Save your money and don’t go here, even mcdonald’s has fresher food. Very disappointed.

Quite literally the worst buffet food i’ve ever eaten. Only notable thing is the service and potentially the view if you’re on the good side of the restaurant. Save your money and go to the casino instead.

Food was not great just as the previous reviews have said. Limited selection and not fresh. One of the feet of our table kept coming out and the table tilts every time when anyone exerts. The view is okay but I do wonder how four groups of unrelated ethnic minorities end up in one tiny corner of the restaurant while Caucasians get all the window tables with great falls view. I genuinely don’t believe this is a coincidence:)

Servers and service was excellent. The staff work hard to provide nice experience. The view is excellent, although you remain stationary and do not revolve like the dining restaurant. The food. I don't know how to describe. Just really bad. It's as salty as all the reviews say it is. The variety is lacking. There were some things that tasted decent: a seafood medley in marinara sauce type dish, chicken dish, the fresh fruit. It really was the worst salad bar I've ever seen for a buffet. The rice was so hard and gross, my daughter actually heard a wait staff employee say at end of the night, "who wants to play who can guess how hard is the rice tonight? " LOL, honestly that made me laugh. Potatoes hard and either under cooked or rubbery. I seriously was so regretful from moment we stepped foot into the food area. They should let you look at what you will be served BEFORE you make mistake to dine. BEFORE tip it was 223 dollars with three adults and a minor. Don't do it! The multiple reviews giving it a 1 star are NOT inaccurate. So much remorse. Would rather have dropped a hundred dollars to have experience of the lookout view from observation deck and totally skipped that awful meal.

Unique experience. Magnificent view of the falls while dinning. Salad and entrée items exceeded our expectations for buffet type dinning. Desserts were ok.
Service was timely and helpful, however staff seems very busy.
After dinner you can go up to the observatory for a night time colorful view of the falls.

The price overall was quite high even when we came early to eat at the buffet. The host said there were no more window seats left, even though there were still some seats left with big table, which was not occupied at all. I felt dissatisfied with not being able to get a seat at the window.

The food was mid, the prime rib and the dessert were the best. The fish were dry and salty except the salmon, meatball tasted like chewy rubber, vegetable was salty, chicken nuggets were dry and the noodle was salty and oily.

Overall, the service was excellent and the atmosphere was great, but the food choice needs to be improved and be adjusted.

If it is your first time coming, then it will be a great experience to try once.

It is very unpleasant, I had planned a trip with friends and family, I wanted to buy tickets to enter and ended up being robbed, on the website it said that the payment had not been made, but I entered my bank account and they had stolen more than $300 They should improve that, at least they should warn that the reservation page does not work, nobody works to be robbed.

DO NOT BUY TICKETS ONLINE.

Went to the buffet there were 3 of us.very unorganized and chaotic, food was mehhhhh.cost $180.everybody was banging into each other.i won’t go again. 1 star

We treated ourselves to the Summit Suite Buffet this past weekend. The dinning room was truly first-class, and our server and other staff were very professional and accommodating. The food offered a nice selection, especially the salad bar and appetizers. The entrées were nice, such as their roast beef carving station (- delicious), pasta dish, meatballs, and an Asian noodle dish. They could have had another hot vegetable side dish. Only one criticism - the design layout of the buffet itself: their are 2 entrances into the buffet, with the salad bar at each entrance. Then you have to travel to the main entrée area, in essence, clashing with the other group of clientele. Once you are seated at your table, once your server take your drink order, they tell you which entrance to enter to access the buffet. This layout needs a re-think. Aside from that, it was a lovely evening with a great view, delicious food and great service!

10$ for a Pepsi is criminal. Buffet food is just ok. They have people coming in 2 opposite doors which creates chaos around the food. View is nice. Won't return.

If you reading this, you are probably wondering if it is worth the $49 (we are the 5: 30 sitting, it will cost you a lil more if you come up later) to come up for the buffet. I am allergic to seafood but I manage to have 2 slices of roast beef, a ton of assorted fruits, cookies, salads, ham and more which, considering where we are - right on top of Niagara Falls, I would say it is good value for the money.

Parking around here is charging $40, but I see a sign as you get right here at the bottom that they are charging $30…
but, if you are not living that far away, it might be a better deal for you to just walk over - that money is probably better spend on a nice drink up here.

Anyway, you can see from the pictures what they are serving tonight on Canada Day to see if it fits your needs and budget.

I am not sure how you get to sit at the table with the nicest view (where you enter from the elevator), but with free admission to the observation deck afterwards, it’s alright if you are sitting further away - you get closer access to the food which is why you are here to begin with!

The manager was absolutely amazing. He was a middle ages gentleman and was sooooo accommodating. The blonde girl at the front desk of the restaurant? RUDE! The washroom we used to change the baby was disgusting and when we told her? She rolled her eyes and said nothing! Considering we are still in a COVID world? The area for the buffet is SMALL and CROWDED! We found hair in the food and everyone using the same spoon to take food was gross! People and kids were coughing over the sub par food! Would never recommend this place to anyone. I will say the drinks were quite good)

The older gentleman who sat us to our table look irritable and not happy at all. He was rude too. He shouldn't be working in a service industry. The food was either super salty or too bland. We are not coming back again. What a waste of money.

The view is amazing but the food was terrible. I'm not a good cook and even my kids preferred my cooking over the buffet food. I recommend just buying the tickets to the top but get dinner elsewhere.

Buffet costs $50 per person but isn't worth $10. Meatballs taste like spam. Boring pasta and noodle dishes. Prime rib was ok at least. The only reason to go here at all is because the view is nice, if you have a good table. Please don't waste your money unless you understand it's not going to be very good.

I also thought it was very unsavory to have them compel you to pose for photos before taking the elevator up. They very much want you to buy some pathetic green-screen images that were already campy 20 years ago.

The entire facility is just coasting on what is essentially now ancient history. The ad copy on the outside describes the elevator like a VW Bug, that tells you a lot. At least the waiter we had was a nice guy.

It’s a very good place to watch the falls, especially at 10pm when the fireworks between the falls start! In my opinion it should be publiced better at the website there’s a limit of 90 minutes for the buffet. It’s a bit expensive for the food you get, but the food is warm and there is enough choice (and a lot of nice desserts). The service is very good (Thanks Adam!). The price includes the visit of the observation deck. If you’d like to watch the fireworks at 10pm, I’d recommend this restaurant!

Honestly, buffet should be more diverse in food. Seems like you are limited to the few things they have to offer. For the price you Honestly paying more for the view than the food. So keep in mind the view is amazing. However, the food may need a little change. If you are taking little ones, just know you are limited to what they can eat. Only have chicken tenders with no fries. It would be nice to see at least pizza for the kids in case some are picky eaters. Again, you are paying for them also.
$59 for adults
$24 for kids

Food was disaster it felt like someone poured bottle of salt on all the dishes.
There was not even one dish which was good.we paid around $180 but it was not even worth $10
It’s always better to book observation desk and have food somewhere else.