Summitt Energy

If there was an option to sign it as negative stars I would choose that. They signed up a service from someone who is not the account holder and over the phone when asked “so if the neighbor down the street was at my house and said yes sign me up for service you would add it to my account? ” They said “yes”

I never knew how much energy I was wasting having my old thermostat.got my new one installed and now I'm saving about 24%! Good job fellas

An absolute scam. A pushy salesperson showed up at my front door over 10 years ago and MADE me sign a contract for energy services. He said I HAD TO SIGN IT and that I didn't have a choice. He also promised huge savings on my energy bill. Not knowing what I was signing I signed the contract. Shortly after I moved out of that house to another area and signed up with another energy provider in the area. I cancelled my contract with Summit and they charged a massive cancellation fee. I refused to pay it because I didn't know what I signed and this is clearly a scam. 10 years later and I receive several calls per week from collection agencies. I have literally received thousands, THOUSANDS of phone calls to pay for a cancellation fee for a bogus contract from over 10 years ago. Do not do any kind of business with this company. They should all go to jail!

Two years ago they had two salesman’s came to my door and said I can install my thermostat for free and a home monitoring camera $10 each month for just one year term. I thought that was a good deal so I allowed them to installed. Now this company is still charging me $40 from Enbridge and nonstop! Someone please help me stop their scamming!

I have never seen such a poorly run company. They took us out of town for sales work. I had to share a double bed. In the morning no one was on time to get started because our manager was to busy picking up hungover employees around town. They lie and mislead customers. Glad I quit and took a bus home.

I love my brand new smart home, the agents came to my home and explained everything in detail. Makes my life much easier

If there is a negative star I will put it, they installed the smart home program for me where the nest did not work properly.we've been calling them to fix the problem for 10 hours, connecting 4 times with promises of a tech coming into contact with us but to no avail.

I had an upgrade for my attic insualtion, and smart home. Company representative did an amazing job at bundling my current plan with the new plan. I would recommend this to my friends

I picked up a plan that insulated my attic and gave me a pretty nest thermostat. No issues with installation and the sales guy was pretty decent. I'm hoping to see some energy savings and $$$ savings as a result.we'll see!

Don't trust anything they sell you, billings all wrong, missing installation and no follow up or call backs.call sale rep = call forward to voice mall with no returns.

DO NOT SIGN UP they are out scamming the community. Taking advantage of the weak and slow. Wow. I think it's time some lawyers get together an look into Summitt energy.

If this company took the time to explain their contracts no one would sign them unless if you need a new unit that you can't afford to purchase. The prices are high especially their carbon offsets promising to help the environment when no one in the call center can answer questions about it when I signed up 3 years ago. I realized it was easy to get out of a contract by changing the name on my gas bill. I got no letter or calls to reinstate the contract. That's the only good thing about this company is they don't follow up on this.

Do not even speak to this company. Everything they offer is a trick that will cost you more in the long run. They are extraordinarily dishonest. The fact they're allowed to stay in business is testimony to how ineffectual our Ministry of Government and Consumer Services is.

They scammed my poor mother into an overpriced energy contract locked in for 5 years. Thankful for the Ontario Energy Board who closed our complaint and got our contract cancelled. When you call Summitt, they pretend their phone lines don't work, that they can't hear you, and their door-to-door sales are forceful and make vulnerable elderly persons sign contracts where they show false market prices and false provincial benefits. During COVID, as its a energy reseller, there were no offsets and my mother was paying even on regular instances more than twice of her neighbours who were with a direct provider. She has been overcharged for more than 5 years, and had no idea. Avoid at all costs, and please work directly with the Ontario Energy Board to get out of these absolutely unethical contracts. Consumer Protection should shut these guys down.

A salesperson went to my grandpa's house at the beginning of the covid-19 pandemic and went INTO HIS HOUSE (they shouldn't have even been near a man clearly past the age of 60) to sell him cameras for his home. My grandpa had just gotten a smartphone because my brother set him up and showed him how to call people on it. Meanwhile these people try to set up a whole surveillance system when he doesn't even have wifi in his home anymore! He tried telling them that he couldn't use the system but they insisted. What good is a home security system when you can't access the footage? I am beyond angry that a company would be so irresponsible not just during a pandemic that could kill my grandpa but also to take advantage of an older man who doesn't understand technology such as this. My mom had to go through calling the company and telling them not to continue servicing my grandpa's house and that once this pandemic is over they can come collect their cameras, etc. I highly recommend never using this company as they clearly don't have ethics.

BEWARE OF THEM! BIG SCAMMERS!

One day Summit salesgirl came to our door posing as an Embridge representative. She asked for our electricity bill and assured us that company’s products will save us a lot of money. She also assured that that there will be no charges at all.
But Summit duped us. They are fleecing innocent people. Now they are asking $150 per month for 10 years.which is way too much.
I am going to complain about them at Ministry of Consumer Affairs. I just want everyone to be aware of these thieves. Don’t let them into your houses. STAY SAFE

My house was broken into earlier this year so I got all these cameras put up, now i feel much safer! These guys came in and installed all these amazing cameras. Thank you!

A fraud. Be sure to report them. Few people report and they count on that. They knocked on door unsolicited, offered discounts, asked for bill then changed their tune and said they came to inspect. Glanced at furnace. Not an inspection. You can file a report at Enbridge and the anti fraud centre

Wow, I wish I knew their bad reputation beforehand. They burned me into getting a water heater, and then tried to burn me into getting a new furnace by red tagging it. I am now familiar with the "red tag season" deal that these companies pull off.ironically it all happens during winter season. Mike is a liar in the customer service dept. This industry has many people with NO conscience or guilt

We had our new water heater installed recently for our new home. Can’t complaint. Installation team did a good job.

Scam! There door to door sales rep don't tell you anything about contracts makes it sound good by saving money then you sign up end up paying more on gas bill for cheap garabge filters & light bulbs. $300 to cancelle they should be banned, they are the biggest scammers and get away with it.

If I could leave 0 stars I would. Nothing but a joke of a business. They are a scan and their employees are the rudest people I have ever spoke with in any customer service industry.