Superior Chrysler Dodge Jeep Ram

Professional, knowledgeable and helpful beyond my expectations. JP and the staff at Superior made purchasing my new vehicle skillfully effortless. I highly recommend the dealership and would definitely recommend contacting JP if you are looking or shopping for new car or truck. His obvious expertise and distinct competence made the entire experience a complete pleasure. Thank you so much.

Great customer service, the salesman and saleswomen aren’t pushy and help the best they can to make something work with your budget and options.

Big shout out to JP. We have bought many vehicles over the years and he’s a great salesman! Always just a phone call away!

Traded my FORD for a RAM classic.very happy with my purchase
sales person was knowledgeable, and efficient. Finance dept was seamless and quick.dealership was clean, and well run. I'd shop here again

This is the best place to work and get to give out amazing deals for everyone in this community. Come and see me Ian and I would love to help you out.

Anthony Wilson was super helpful when it came to needing a new vehicle. He found the right fit for me within minutes and I am so happy with my 2016 Jeep Cherokee Sport. Perfect for the winter time, and a wonderful choice for my second ever vehicle. He made it an easy process to trade in my little Hyundai, and was very understanding with my needs. I highly recommend you deal with Anthony at Superior.
Thank you Anthony!

Stellantis, formerly Fiat Chrysler backed out of the Canadian Motor Vehicle Arbitration Plan aka CAMVAP, therefore if your vehicle has a major defect, there's absolutely nothing you can do about it.and get this, the dealership gets away scott free, unless you take them to small claims court. Do your research before buying from this dealership.

Love the staff. Always helpful and respectful. Great service as well. They always treat me like family

I was concerned about the windshield wiper motor. But it an easy fix and the mechanic just needed to tighten the bolt. No charge. But gave 20$ because I was a happy customer. Thank you

The team here is great, looking to buy head here to make a deal and have great service after the sale…Ian is amazing to deal with!

Fantastic service and sale from Anthony W, made buying my first truck a breeze and confidence inspiring, will be buying from here again.

Always friendly and reliable service with excellent customer relations with a warm greeting and helpful staff.

Ian Beattie is an amazing sales representative at Superior dodge! He always goes the extra mile to put the needs of his customers first. Buying a new car is a big decision for most, so to have someone that you trust help you make these big decisions, is truly amazing! Highly recommend dealing with Ian!

Bought a used truck in ON, planned to drive back to BC.trouble underway. Had it checked out here - although unable to repair due to parts availability, JOEL took great care of us, got us at least back on the road, and helped with information and advice, as well as replacing our worn-out washer nozzles for a good price!
Cannot express how much we appreciate it. Thank you!

If your trying to get maintenance here done, do yourself a huge favour and go somewhere else! Brought my truck in twice to fix a problem that originated there. The staff on the maintenance side was extremely rude and I had to end up bringing it somewhere else. They offered no warranty on the work they had preformed (which actually damaged my truck 2 times). I have a mechanical background for 20 years and had to listen to a person with 5 months experience think of ever excuse how they are not at fault. Long story short, anther local company actually knew how to do a wheel alignment and other basic features. Problem solved!

Personally I have never had an issue here and have been dealing with them for quite a few years. A very positive experience all around.

Someone from this business returned my sons Identification.
Thank you ️
They took the time to put it in an envelope /addressed it & mailed it to us.
Good decent folk doing the right thing at a cost to them.
Be blessed

One star only because zero isn't possible.

Take your business elsewhere. This dealership doesn't deserve your patronage.

A problem occurred after having a repair done by the service department. A different Chrysler dealer said the problem was due to an incomplete repair by Superior.

I have attempted to resolve with both the service manager and general manager. Neither returns phone messages. The service manager did not follow through on a commitment he made during a discussion about the problem.

Front line service advisors I dealt with were fine. The problem is with management.

Management clearly does not respect the customer, or the customer's time. They seem to refuse to acknowledge problems, or mistakes. They obviously don't take reaponsibility and are unwilling to resolve issues. There is no reason to consider buying from this dealership, or having repairs done at their service garage.

Very bad customer service when bringing vehicle in to get fixed I've been charged when I shouldn't, misdiagnosed issues, and told that I would unfortunatley have to get to a point where I'm stranded on the side of the road because they couldn't figure out what's wrong my vehicle which only has 86 000 km on it. I shouldn't have to worry about being stranded.

In my extended warranty I am able to get a loaner and had to fight to be able to get it. I've been stranded at the dealer or around for over 9 hours at times because I live half an hour out of town and their shuttle wouldn't go that far.

Last issue the vehicle was brought in for we were told it was $500 part everything else we have is under extended warranty when it turned out they misdiagnosed it we asked for some of our money back and were essentially told no that they would POSSIBLY through in a free oil change. Just wanted to give everyone a heads up before choosing this place of buisness.

AJ here is the guy to go.

Believe or not, I am from Vancouver and keep thinking of changing my current Fiat 124 Spider to newer Abarth. The dealership in Vancouver was the most horrible experience I ever had.

AJ restored faith on Fiat dealership again. That should be enough saying of how great is him.

Pay him a visit if you are looking for a wheel. Chrysler or not. Actually Chrysler Dodge Jeep is very good.:)

Worst dodge dealer in ontario.there service dept lies and takes 3 weeks to get any parts! Best of luck to local dodge owners

Just bought my 3rd truck from them and I'm still impressed with the gret service I received. I would recommend this dealership to everyone. Great job guys and thank you.

Thank you to the shop foreman and technician Erik.
After loosing my power steering and power brakes this dealership got me back on the road even though their busy shop needed some adjustment
I was on my way from NB to Alberta
Very much appreciated

They broke my sound system fixing an unrelated issue. Tried to charge us to bring it in for them to fix what they broke. Finally agreed to take it free of charge and because of this I don't think they even bothered, because apparently a malfunctioning sound system sounds good to a mechanic's ears. Apparently there's nothing wrong with it.

Great service from Shawn (orSean?). Oil change for our Promaster van went smoothly! Thanks for helping us out! You made us 2 happy campers!

Ray Ray was great when we bought the veh. When we wanted to trade it in the other sales rep was no help at all. We went to another dealership and they were more than happy to help.

First time buyer with a great and easy experience, they answered all my questions and addressed any concerns I had. Very welcoming and professional. I would definitely recommend superior to all.
Thanks JP and Gerrit!

I am not even sure where to begin with this place. Staff is extremely unknowledgeable and arrogant and the mechanics are at best lazy and grossly incompetent. When I went to purchase my vehicle the salesmen did not seem interested in putting any effort into selling me anything of finding a vehicle that matched my needs. I only pushed forward as I wanted to have a dodge due to how well my 2004 Dakota had performed. The truck had issues from day one with the touch screen which the dealership was never able to sort out although they constantly assured me that they "did a big update" everytime I brought it to them. When my Air Conditioner stopped working in warranty they tried to tell me that it was because I had used all the refrigerant up by running the A/C. Even after I explained to them that I was an Air Conditioning mechanic and that it is not how an A/C system works they were still insistent upon it. I have no words to describe how disappointed I am with my entire experience. I will never purchase a dodge product again whether it be for personal use or for my business. I strongly urge anyone thinking of buying a vehicle from this establishment to look elsewhere. I would like to say that I am happy with dodge products overall, I just cannot tolerate the poor customer service and incompetence of Superior Dodge.

My boyfriend and I went to go get an oil change today at 1PM on his Dodge truck and the worker came out and told us they were done for the day although they close at 2PM, definitely not the customer service I expected.