28 September 2023 11:14
Went looking for a mattress and had a great experience here. Chad was so helpful and gave us a great deal on exactly what we wanted. Thanks again for your help!
23 June 2023 4:17
Had a great experience from Kayla and Damian! She asked all the right questions to minimalism what was best for me and made it a comfortable conversation!
11 May 2023 0:24
The staff were so amazing and helpful and knew exactly how to help and what we were looking for the delivery staff were extremely well mannered and professional thank you so much
28 October 2022 7:11
Great staff and fantastic prices. Delivery is a little costly but they come right into the room you want your items in, set them up and take all garbage with them! Had another great experience today. Best prices in town for what we wanted
11 August 2019 9:46
Very helpful staff. We needed bunk bed mattresses. They pointed us to mattresses specifically designed to support kids properly. Fair prices and delivery to our cottage available. They arrived the next day as promised. Will definitely shop here again.
25 June 2019 14:42
This is a real find if you want quality furniture at a reasonable price. You can pay double by going to any of the competitors showrooms from Collingwood to Owen Sound OR you can get what you want here for much less. I know, I've done the research over the last 2 weeks. Surplus had what I wanted at a fair price and customer service was excellent.
05 June 2019 22:10
Was looking for furniture for the cottage and found some great pieces from here. The prices are really affordable and the staff was great! Love coming here.
01 June 2019 12:41
Amazing prices and quality! Staff was very helpful! Financing option was amazing same day delivery! So excited to sleep on my new bed tonight
21 May 2019 12:47
Staff were super friendly and helpful! Really pleased with the quality of their selection, plus great prices too
08 May 2019 12:23
Same day delivery? Check. Killer process? Check. Friendly staff? Check. Great place for everything you need for a new place if you're on a budget.
30 April 2019 15:25
Great service anytime I come in even if it's just for a browse, staff is excellent and takes time too listen too your needs! Keep on doing what your doing! Great job!
30 April 2019 3:16
The furniture is exquisite and they have all the name brands for low prices, financing available. The staff was very helpful and knowledgeable, also quite sweet and funny. Id recommend them to anyone
21 April 2019 11:00
Very friendly staff, great deals I did some research before I purchased my stuff all other stores like the brick and Leon’s were very pushy and never let me get a word in. Ally and Liz at surplus furniture were wonderful to talk to I would recommend them and there location to anyone looking for great customer service. I will definitely be back to buy more in the future
10 April 2019 3:29
Very welcoming! Very friendly! And super helpful! Very honest and forthcoming with any information you may ask or forget to ask! Will continue to go back for all my needs
01 April 2019 6:07
Staff was very helpful. Not pushy at all like other furniture places. The prices are reasonable and fantastic! Would recommend for anyone looking for amazing prices and high quality furniture. Lots to choose from. Couches, accent chairs, pub tables and dinette sets, beds and mattress and coffee tables. An all around great experience
29 January 2019 11:22
Wonderful customer service. They were much more pleasant to deal with than the pushy sales people at Leon’s. 10/10
24 October 2018 19:50
Exceptional attention to client service and very knowledgeable.

Definitely a branch that exceeds expectations and I will highly recommend.
12 October 2018 2:47
My husband wrote a review earlier- and it’s exactly how we felt. Our couch got a tare in the seams within a few month of purchase and we got a major run around from furniture surplus, however after the new manager (Liz) and her crew came in, it was resolved within a week. They got the manufacturer to approve the refund and replacement and we got a better quality couch for the same price. They had the couch in stock and we picked it up. I would not suggest going with the manufacturer NCU, stick with Lane or Ashley, we’re very happy with the new couch and happy it’s all resolved. The new team is very customer service oriented and we were pleased with that!

Write a Review for Surplus Furniture and Mattress Warehouse



Overall Rating: