Swiss Chalet

Anisur took care of me and my family. The service is unmatched. Well done to a great atmosphere and energy.

Love this location. Staff is friendly and always ask how the family is. Very friendly and quick service!

Anisur and the staff here are incredible! Food was delicious, fresh, and perfectly made. Highly recommend this location.

I really like the service here. There was a Nepali girl maybe her name was nikita. She was too good. I liked her service alot. She needs a raise. Yaaay go Nikita gooo

Came in late night for a late night dinner. Even though it was close to closing the service was excellent and the food was still top notch. Definitely recommend if you're in the area.

Great dinner out at the Beach location! Super service by Gazi - so friendly and proactive in making sure we had everything we needed and the food was absolutely delicious: D Looking forward to the next dinner out!

My rating would have been higher if it wasn't for the man who served me. The food was great the service was great up until the end when I went to pay. The man who served me the whole night hovered over me when I was paying. He pointed to the tip part on the screen and said "That's where you enter the tip". I asked how do I skip that part, I was paying on two separate bills, the first one was a gift card that I still wanted to leave money on so I intended to put the tip on the second bill where I was paying with debit. He said very loudly and frustrated "You mean you want to leave a zero dollar tip? ! " He angrily snatched the machine out of my hand put in the zero dollar tip and gave it back, I was too shocked by his behaviour to say anything so I just asked where the option for gift card was and he snatched the machine and my gift card out of my hand (I never asked him to do it for me I just asked where the option I wanted to select was). Once he handed it back for me to pay the second bill by debit, he says very loudly "Don't worry its already set to a zero dollar tip"
I was embarrassed because not only did I not understand why he was being friendly to me the whole night just to act like this over the tip but also because I did intend to tip him but on the second bill through my personal bank account so I could keep money on my gift card and now I look like the bad customer for not tipping. But now, since that guy was all in my space and showed me he was only nice until he thought he wasn't getting a tip, I didn't want to tip him at all, why can't he just be nice the whole time, not just until he thinks he's not getting what he wants? I just didn't correct him when he entered zero dollars in the machine the second time. I had been calculating how much to give him for a tip on my second bill in my head, but after he acted like that, I thought forget it.
I do plan to go in there again over the holidays as I love their food, especially their holiday meal and like I said I have a gift card, but if I get the same server I won't be tipping. If I get another server who is polite and patient while I pay, I will tip.
I didn't deserve that treatment. Servers shouldn't be standing over customers trying to assert themselves for a tip. And like I said, the ironic thing was his little tantrum he threw when he thought he wasn't getting a tip is actually what caused him not to get a tip. I hope I have a better experience and hopefully a different server next time I go in.

I have been coming to this place for years and years and I am always met with a smile and friendly attitude. They always serve with a smile and the portions are right on. Gazi knows his customers so well and is a staple in the Beaches community. Great place

Amazing service and experience. Gazi was phenomenal. Saved our view of wood chalet as a whole

Gazi and the team at this Swiss Chalet location were exceptional. Amazing service, incredible food, we’re extremely careful with my allergies - thank you! We will be coming back soon!

This place has 3-4 delivery drivers that park in front of the store taking up valuable spots that could be used by clients. It’s difficult enough finding parking as it is being close to downtown. These drivers should park elsewhere.

We’ve been to this restaurant several times, as it was supposed to be quick and easy for us as a dine in option in between extra curricular a. But even though the food is reliably the same as it was since I was 6, the service is completely lacking. For an empty dining room the server didn’t take an order for 15 minutes, and then the food took at least another 30 minutes to arrive to our table.
We won’t be coming back for dine-in.

Friendly manager. Quick service. Good quick place to get chicken or ribs when I have a craving.

Gazi was a wonderful server! It was my first time going to Swiss Chalet and he made sure that it’d be memorable. I had the quarter chicken dinner.
Chicken was tender and fries were crispy. Just a bit low-salt for my taste. That’s healthier anyway. And there is salt on the table if you want to add more.
Thanks for the lovely first experience, Gazi!