No one knows hockey better than this family business and they often have a bigger selection of skates and protection equipment than anyone else including the box stores.
Online Purchase - Great customer service. Todd was fantastic to deal with -Knowledgeable and honest. Had everything we needed at competitive prices. Will be shopping there again for sure.
I purchased a Bauer Ag5nt stick from this store. It broke within the warranty period. I called the store to see if they had a warranty replacement in stock. They did not have the desired flex in stock so could not do exchange. The person who I was dealing with at that time told me to call other source for sports stores to see if they had stock and would do the exchange. I called oakville store they had one left in stock but didn’t know if they could exchange stick because I purchased from this store. They said this store could buy their stick and cover the warranty. I then called this store back and the new guy I talked to was ignorant and a liar. He told me they don’t do warranty exchanges and go to Bauer or CCM I told him he’s a liar and that I’ve exchanged sticks at his store before under warranty. I told him I would never buy another product from this store which I won’t.
I went in to get a stick cut and I had a negative experience with one of the older staff members who was incredibly rude. Luckily I went back in and Tracy was able to help me. She was very apologetic and kind. Fixed the whole situation
Great customer service and good prices. Went in for skates for my 4 year old the guy who helped us was fantastic. Came back to pick them up after being sharpened and ended up getting a pair for myself as well.