Tasco Brampton

I purchased all my kitchen aid appliance from Tasco Brampton from Steve K and after waiting for a whole year i recevied a faulty fridge that i paid over $9,000 for which damaged my custom cabinets from the leak. After 3 visits from the technician it was noted to be a factory defect and a replacement was promised.i waited over 2 years for a fridge with all the excuses under the sun but they always left me hanging with a promise to look into the matter or reffered to me contact the manufacturer after they made me pay additional $3,500 for extended warranty for my appliances.after another year of waiting and following up with tasco customer service and kitchen aid, it was confirmed that tasco received a credit from the manufacturer which was not communicated to me nor was a the faulty fridge replacement.i booked the fridge in May 2020 and the matter stayed outstanding until July 2023.

Our purchase of a washer and dryer at Tasco Brampton was made extremely easy by our sales representative Bobby. He is very knowledgeable on the products and works for you the customer to ensure that you are completely satisfied before leaving the store

Delivery staff was very professional, courteous and delivery was done in a very professionally and to my expectation.

Steve Kraft is a great to deal with. We needed a refrigerator quite quickly and we went to Steve, as we had dealt with him in the past, he was able to find us a refrigerator that was in stock and that met all our needs. He is honest, knows his appliances and responds quickly. I would definitely recommend Steve.

Bobby Nandwani is THE best Sales person at Tasco Brampton on Queen street that you must visit for any of your appliance questions and needs! He knows all the details of any appliance brand and gives you the best advice based on his experience and customer testimonials. He puts the customer first and understands your requirements to help you build your dream kitchen, laundry room, or bar! Bobby provides you with his contact details and is always available - anytime of the day! I had a question on the ETA of an appliance that was on backorder, and even though Bobby was on vacation, he responded promptly and provided me with an accurate delivery date! If you are in the market to purchase an appliance, you must visit Bobby and let him help you make your selection. Bobby informs you of the ongoing promotions and upcoming deals that you can take advantage of. When you visit Brampton Tasco and work with Bobby, you will have no worries and be extremely happy with the savings he provides! His customer service skills are phenomenal - customer comes first — always! Bobby Nandwani at Tasco Brampton for your purchase of appliances! Best Tasco location and excellent service!

Very frustrating experience, they have the worst installation service. Bought appliances worth 50grands + installation package as well and paid in full before delivering 1 year later.

1. At every install, there were surprises with the installers not agreeing to install certain appliances. Sales rep should have known during selling the install package that this appliance wouldn't be covered.

2. Multiple changes were done to the install invoice, without our notice, and had to call them for 3-4 days each time to sort out one simple appliance install.

I wouldn't recommend Tasco to anyone who wants a fair and smooth service. 0 stars.

If there were negative rating, I would give them negative 5. This is the worst experience I’ve ever had! The refrigerator in my condo broke in April. It was still under warranty period, so I was supposed to get free exchange. When I contacted TASCO, they told me I need to pay over $2000 price difference, because they didn’t carry the same model any more. Then I communicated the the refrigerator manufacturer and was told I could get the same model with no additional cost. After 2-month countless phone call with TASCO, they finally agreed to give me a free exchange. That was at the end of June. It took them another 1.5 month to deliver the new fridge to me, which was already in late August. After delivery, TASCO asked me to pay for installation as well as disassemble/removal old unit. I didn’t agree because I was told by the manufacturer (Blomberg) that I should get free installation if the same model is chosen. Again, after 2-month discussion with TASCO, they offered me $250 credit on installation, disassemble, and removal. On Oct. 28, I paid off the balance and they booked 2 appointments for me on Nov. 7 and 8, separately. One (Nov. 7) for disassemble/ removal; the other (Nov. 8) for installation. During the designated time frame on Nov. 8, nobody showed up. No phone call or another communication either. Until 6pm on that day, I suddenly received a call from TASCO, telling me they would not do the installation because I haven’t cleared the my payment. In the next few days, I talked to TASCO many times, in order to find out the reason for the mysterious outstanding balance. They tried to find all kinds of excuses for the balance, which were all contrary to what they told me before. Their final conclusion is their installation team went to my suite on Nov. 8, but nobody was home. Therefore they couldn’t do the installation. Now they’re charging me for the second time. And they can book another appointment for me only if I clear the charge. This is unbelievable! I was at home all day on Nov. 8, waiting for the installation team. Nobody showed up. Now they came up such lame excuse, just not do the job what they’re supposed to do, and making the money they should not earn. I can’t think of a company worst than TASCO. I just wanna share my experience here, so everyone knows what they’re getting into if they want to buy anything from this company.

Everything was great from start to finish. Delivery guys were very careful and helpful. Would highly recommend Tasco and Bobby.

Bad customer service, my dad went to this store and was interested in something, he wanted more information, the worker was very disrespectful and physical towards my dad all because of a question, I mean it’s his job to help customers instead he’s arguing? What is this customer service. I don’t recommend going here at all.

I went there yesterday, and was literally harrased by one of the workers for asking them a question.the worker also tried pushing me. This is very unacceptable and disrespectful. If a customer needs assistance, you help them.you don't start baffling words at then, you don't start pushing them. This needs to be fixed ASAP.

Dont go there staff is very very very very very very very very very very very dis respectful.
Ask 3 questions to salesperson and he starts yelling on me. Never go there. I

We picked out our appliances in June of 2021, they arrived in November 2021, but we couldn't pick them up as our house was delayed, our agent assured us that they would not be sold, and low n behold we called April 11 th and our agent tells us that he sold 2 of our paid in full appliances. That's my property, you can't sell something that you are storing for me. Seriously thought of taking them to court, I still may.

I ordered my appliances in Nov 2020 from Tasco and paid in full in June 2021. Since then I have been constantly following with tasco on the appliances. All of my appliances except freezer was delivered before November 2021 however I am still waiting on my freezer till now. ETA’s have been changed hundred times and feels like never ending story. Also there are no updates provided by Tasco on ETA changes or delays. They blame their mismanagement, ignorance and carelessness on Covid and manufacture for delays and have taken customer for granted. I have lost my patience and really tired following up with these guys hence decided to put this review. Shery was the sales person I was working with from Tasco. I would never recommend Tasco. Make a wise choice and skip Tasco for your appliances.

Sales Guy wasn't interested in showing anything. I wanted to buy all big box appliances today. They just wanted to show one with clearance. They need to improve the service

Update to my original review: paid for installation however the installers were late and extremely unfriendly. The installation wiring was done incorrectly which caused a short and could have started a fire. We had a professional come and fix it. The dishwasher we purchased with a kick plate (we checked that it was there when we purchased it) was missing. Took several calls and a visit to the store and this has not been resolved. The Store Manager said he would call me and it has been 2 weeks and I have still have not heard back. Very disappointing after we initially were impressed with the salesperson.

I was at the Brampton location on
Thursday no issues went back on Saturday with my husband to purchase a dishwasher the sales guy Steve was very rude. THEY DID NOT HAVE the two
Bosh 800 and LG steem it would not be available until spring 2022 we asked about a stove was told by Steve
this is a high end store don't serve low end customers stating Drake spent two hundred and fifty thousand we don't serve low end customers. We went to
Goedman instead will order from them. I call this morning to complain to their head office got Steve instead who yell at me and hung up the phone. Steve you are rude small minded ignorant

Bought Samsung refrigerator from Tasco. Overall experience was very good. Both Sharon and Sherry were very helpful. Impressive service!

The delivery driver was very friendly. He called and gave a heads up that he was coming as the delivery was early in the morning. Excellent service, would definitely get appliances delivered from Tasso again!

We recently got our JennAir apliances delivered from Tasco, Brampton. A big thanks to sales representative Bobby for helping us in getting the appliances at best prices and able to deliver them on time despite so many backorders due to COVID 19. He is so professional and we recommend him to our friends.

Sheri and Angie are terrific. Since dealing with pandemic delays I can tell you they did there outmost to assist me even when I was being difficult

My fridge broke and I was able to purchase one same day via your chat service with Tiana. She was able to source me a fridge that was in stock, set up payment and delivery for next day! I have never had such fantastic service from any retailer as I have with Tasco. I will definitely use Tasco again and recommend them to all my friends. Thank you so much!

I recently purchased all my kitchen appliances from the team here at this Tasco location. They helped us to shop online and purchase the appliances via online, throughout the lockdown. Even though the appliances were delivered after 6 months due to the pandemic wait time and no fault of Tasco, the delivery team were absolutely amazing in handing off the appliances and installing them. Their customer service was the best.

I am not sure which Tasco Appliance I ordered my new washing machine from! I just chatted with the experience sales associate, Tianna Sears, who helped me to figure out the price, availability, approximate delivery time, availability in other stores in Ontario, and the best removal/installation options The delivery service was great too. The company will have an automated phone call to tell you the time frame, approximate arrival time, after installation questions and help phone call. It is a very responsible and great service company. Will Definitely Recommended All My Friends. (I have already recommended one of them because she just purchased a new house!)

Sorry that I forgot to take a picture of my new washer, or I can post it here on the review.

Thank you Tasco!

I got my dishwasher delivered and installed from tasco upon recommendation from a friend. Bobby was super helpful in the entire process and always available to answer my questions as this was my first appliance purchase. The entire process was smooth. Will definitely go recommend.

Great customer service! Tariq helped me to get built in appliances for my new home and he explained the products very well and the difference between them, which helped me a lot to choose right brand for my home. He really knows the small details about each brand. Best customer service you could get is with Tariq!

Bad customer service. They first told to do price match with any advertised appearances but they didn't do.there sales person told whoever advertised price they will cheet us. I was surprised when he says that.if there is option for half star I will give that to that Tasco store location.

I purchased all my new appliances from the Brampton location because my contractor had referred me to sales guy Bobby. I am so glad he did! Bobby was a pleasure to work with and I was very happy with the deal I received. Due to the covid-19 pandemic some of my appliances were delayed however that was unrelated to the store itself and more of an issue regarding manufacturing. Angie kept in touch with me throughout the process giving me updates so I always knew what was going on in the background and appreciated the full transparency. Overall I had a great experience and will definitely be purchasing my next set of appliances from Tasco in the future.

I purchased my washer and dryer online during the COVID-19 shut down and experienced some availability issues. The team at the delivery centre worked hard to arrange for me to get the washer delivered and to select an alternate dryer which was in stock. A happy ending. Thank you to the support personnel at TASCO.

End to End Excellent Service. The Tasco representative Bobby Nandwani managed my inquiries, selection, purchase straight through to delivery with nothing but professionalism. Bobby's style and approach made my purchase a very positive customer experience. Would recommend Tasco to anyone looking to purchase appliances. They and Bobby specifically, are a pleasure to deal with.

I had a great experience purchasing my appliances from Tasco. From the exceptional service I received from Bobby to a great customer service experience and very efficient delivery process. I am very pleased and will be making future purchases. Thanks to all the staff for exceptional service!

Just ordered a microwave as mine has served its purpose after 16-years. How lucky was that! I can’t speak to any use issues as it’s yet to be installed, but the ordering process with Tianna was seamless, and they were accommodating. I gave four stars again, not because anything is wrong, but I have yet to install it. ;)

We had a great experience with Tasco ordering a new range. I ordered over the phone and the sales person was helpful. We were able to get it delivered in less than 48 hours. The delivery team was very courteous and professional. We would recommend Tasco to anyone looking for fast courteous service.

We spent a fair bit of time with Steve, our sales associate, and he was very patient with us as we had a number of items to purchase. Delivery was lenghty but that was due mostly to COVID. Great communication with respect to delivery dates and then day before and day of delivery. On time and great crew that delivered.

I ordered a Bosch dishwasher in September, Due to COVID, the unit was backordered for months. Last week (Feb 16) (!) I went online to Tasco's site and used the chat function to ask if I could substitute my chosen model with something similar that was in stock. I was told that someone would contact me. Much to my surprise, the very next day I received a call from Shery at the Brampton store. Shery apologized for the unreasonable delay and asked if I would be willing to accept a higher end model within the Bosch product line at no additional cost. He said I could have it by Friday so I quickly agreed. The unit is in and works beautifully and I have Shery at Tasco Brampton to thank. Thank you for the outstanding customer service Shery! Your effort turned a frustrated customer into a very satisfied one. Great job!

Bought a GE profile range online for the first time spoke to someone who was straight and honest with me it was a great experience

It was during the pandemic, January 2021 when I placed my order for Professional 600 Series 6 Quart Bowl-Lift Stand Mixer - Dark Pewter from Tasco, Edith was very informative and efficient in placing my order, collecting the payment and sending the receipt and assured me that I will get my order by the beginning of February. I was worried a little when I did not receive my order on time but considering all the delays due to COVID-19 I finally got my product towards the beginning of March and I was very happy with the service. They really came through for me even though the item wasn’t back order. They delivered right to my door and I found a very professional throughout the process. I was able to reach their customer service as well as delivery company every time I called. This was promising and I was confident that I will receive my product. Thank you so much for taking such good care of me and I’ll be definitely looking forward to conducting business with you again. Salim.

BEWARE. Bought a package of 7 kitchen Appliances in September 2020 for Nov 2020 delivery.did not get fridge until FEB 2021.lots of false promises, no clear communication, no response to inquiries. VERY VERY BAD experience: (: (: (

Right from the Salesperson- Bobby, to Administrator- Angie, to Delivery staff- Amazing Service until now. Thanks guys. Keep it up like this.

Dealing with the folks at Tasco has been an amazing experience- no issues not even a little wrinkle. We made our purchase by phone with Steve Kraft (never met the man before this phone call). He was helpful, informed and guided us in every aspect of our purchase. Bottom line, they did what they said they were going to do when they said they were going to do it - from purchase to delivery it was a stress free process. Thank you team Tasco.

It doesn't happen often that one's expectations are exceeded. But that was the case with our purchase at Tasco Brampton. From the point of purchase right through delivery, the clear communication and thoughtful updates made it easy to wait for our special order appliance. Delivery was exactly as promised, within the time-frame scheduled and we even received a last minute notice when the drivers were 15 minutes away. And the appliance works great! Without question, this will be a company we will gladly purchase from again. The only thing that would push this to a 5 star review was if phone communication could have been easier to understand.

Recently ordered Appliances from TASCO Brampton location, Sales Rep Bobby assisted me from choosing appliances and till the delivery day. I had some issue with delivery matter due to the COVID19 and festive holiday season but Bobby stepped in and taken cared entire process which I have never expected. The delivery people were on time and very friendly. I highly recommend this location and Salesperson Bobby for your home appliances.

I always purchase my appliances at Tasco - they have the perfect combination of great pricing and excellent customer service. Recently, a stove that I purchased from Tasco a few years ago, which was under extended warranty, stopped working and I was having a very difficult time getting resolution from the warranty company. The Manager at Brampton's Tasco, Shery Ahmed, went above and beyond to help us and even contacted the warranty company himself to resolve the matter. This kind of after-purchase support is why everyone should shop at Tasco - the staff really work hard to ensure your satisfaction. Thank you to Shery and also to Steve who took great care of us during our time of need.

The sales associate was rude, chewing gum in my mothers face. We were offered the floor model at a lower cost - because they oversold all of their other models! Then we were told that they could only give us the floor model if we payed extra. Terrible experience.

Purchased appliances from Bobby from Tasso Brampton twice and he looked after me all the way both times. Will always go to this store and refer everyone to go see BOBBY he is awesome!

A NOTE TO PROSPECTIVE BUYERS,

Fridge came damaged by delivery. Tasco refuses to take responsibility and thinks a $50 grocery gift card will fix a crooked door that slams and irreparable paint peeling that happened when one of the drivers removed tape on the side of the fridge. All this on a brand new $3500 fridge. Not a floor model. Not on sale. Not discounted. I even purchased the extended warranty they upsell. When phoning customer service, you will be told to wait for a callback everyday and not once will someone reach out to you. Why do they think this is acceptable?

Almost 4000 people have seen these images so far and I hope many more do before they consider choosing tasco over Home depot or other big box stores. I've ordered appliances through HD before, never had any issues. Only went to tasco to purchase a brand not available elsewhere. You live you learn.

I strongly recommend Steve Sankar if you are looking for a great representative. He is really quick with reverting your queries over the phone/email. He made sure I get a good price and delivery happened on time without any delays. My cousin referred me to this place and i’m happy. Excellent job guys. 5 Star totally deserved it.

Received great service from Bobby Nandwani. He was polite, helpful and had very good knowledge of the appliances I was interested in. Bobby's calm personality allowed me to ask him all relevant questions that helped me make my decision. Ended up buying from him. Was a good decision.

Great experience. The salesman, Mirza was helpful and not pushy. The delivery was great. Terry, Trevor and Dave took care to put down pads to protect my floors (it was raining), took my old fridge to the basement. Removed and replaced some doors to make room. They were also just nice guys! I will be buying our next appliances here.

In the world of appliances, it gets confusing to navigate but I’m glad I met Bobby, he was polite, informative and answered all my questions. Thank you bobby for your patience!

My experience with Tasco Brampton has been great! Bought appliances from Bobby few years ago and love the way he took care of us all the way not only just till sales he was there on site before delivery and all as well. I have sent him few clients after that as well and they gave me the same feedback. Everyone I know will always buy appliances from BOBBY at TASCO BRAMPTON.

My experience at the Brampton store was remarkable. I was received with a warm welcome from Bobby. He managed to give me such a great deal on the appliances. This my second experience with Bobby and Sherry (Store Manager). Bobby has great customer service skills and is able to beat prices the market offers. I’m very happy with overall service Bobby provided and I would recommend this place to everyone. Thank you Bobby and Sherry for all your help and time.

Great place to buy your appliances. Try to go see bobby. What a polite humble and professional salesperson. I bought the Aplliances from 2 years ago. He gave me a steal at that time. Just went back to buy more appliances for my basement this time. And bobby helped me and gave me a beat price on the Gta. Thanks bobby for your help all the time. Cheers!

We purchased a fridge, stove, and dishwasher from Tasco Brampton. The salesperson, Bobby Nandwani, is knowledgeable, pleasant, and easy to work with. The purchasing experience was very good.

I had an excellent shopping experience at the Tasco Brampton. My sales rep was Steve Sankar and I received exceptional service. He has through knowledge of the Appliances and provided us a number of valuable tips. There was no sales pressure, got us all the information we were seeking and gave us an amazing deal. I would highly recommend Steve for any of your appliance requirements.

I bought wolf appliances from them they are good.
Steve Sankar is a good person.he give me good deal.

Bobby was very helpful and highly knowledgable! He is friendly, caring and makes sure you are getting what you need for your home.
Highly recommend Bobby at Tasco Brampton!

I would highly recommend Mr. Bobby at Tasco for providing best services, reasonable prices and the genuine advice pertaining to your personal choices and budget. It has been a wonderful experience dealing with Bobby at Tasco. Delivery was made on time. Bobby always ensures his customers satisfaction, that is his top priority.

Awesome, Amazing experience At Brampton Tasco dealing with Bobby.
Right through he was there not only while selling but while delivery and installation as well.
We walked in the store with no knowledge about high end appliances and BOBBY took care of everything all the way super knowledgeable.
On top of all this he gave us the BEST PRICING for SUB ZERO / WOLF AND MIELE APPLIANCE PACKAGE.
Everyone I know will always buy appliances from BOBBY!

Quite possibly the worst customer service experience we’ve ever encountered.
If you have the option, PURCHASE ELSEWHERE! No accountability, complete run around service. Going on 1 week of phone calls throughout the entire day and haven’t achieved anything. Charging us for installation cancellation.but the appliance was damaged!

I’ve been buying from Tasco for over 3 years and while the products continually change there’s one thing that stays the same, that’s Bobby and his exceptional service towards myself, my family, friends and associates. He always informs me on the products I am looking for and the value of what every I am buying. There is no other place or no other person I see or speak to anymore when it comes to appliances. There’s No one in the GTA that treats you better than Bobby I guarantee this!

Had the best experience buying appliances because of Bobby Nandwani! He made the whole experience so warm and welcoming, from starting to understanding my needs and finding products for me at the best rate possible! Bobby surely does treat his customers well and I would highly recommend trying out the store!

I had an amazing experience buying appliances from Tasco because of Bobby Nandwani! He is the most professional and caring salesman I've ever met. He understood my needs and provided me with the best rates possible. I would definitely go back to Tasco next time and I would recommend all my family and friends to do business with Bobby specifically because of his attention to detail and caring attitude towards his customers!

Seems like a common denominator here! Great appliances. Unbelievable prices. And most importantly, exceptional communication and support from Bobby. We will be telling anyone and everyone to go to Tasco for there appliances, and to make sure they specifically ask for Bobby. Thank you so much!

Thank you to Steve Sankar for taking the time in helping us make the right choices in our appliances.your help and knowledge made it a very pleasant experience.best customer service and prices.

Bobby Nandwani at Tasco Brampton was of great help when I went in looking for appliances for my new house a couple weeks ago. Do not hesitate do shop through Bobby as he made buying appliances a lot easier that I thought it would be. Would highly recommend!

My wife and I recently visited the Brampton Tasco location after inquiring about the Marvel line of beverage appliances over the phone. Our first call was taken by an associate named Steve Sankar, and he ultimately helped us finalize our purchase too. From the time we started our experience, to the very end, we had a fantastic time. Steve was knowledgeable about the appliances we were interested in, and where he couldn't answer a question, he was quick to do additional research either online on the spot, or through a colleague or onsite brand rep in the store. The service was fast, friendly, and very welcoming. There was no pressure to buy but the prices were amazing so it made it that much easier to feel confident about the purchase in then end. Thank you for making our experience a fabulous AND fun one! We will be sure to buy from Steve and Tasco Brampton again!

My experience at Tasco Brampton was amazing, I was received with a warm welcome from Bobby. He was well informed with the products, services and the company’s policies. Bobby has great customer service skills and is able to beat prices the market offers. I would recommend this place to everyone.

My visit to the store was very knowledgeable and the sales representative Mr. Bobby was very helpful and knowledgeable particularly in deciding the right appliances for the right place. I can happily recommend my friends and colleagues to choose this place for the new appliances for their small condos to big villas.

I had the pleasure of being referred to Bobby at Tasco appliances brampton from a friend. From the moment we got in touch with him he was amazing to deal with. He understood our needs and advised accordingly. I would strongly recommend Bobby to anybody in the market for great quality appliances at an excellent price.