TD Canada Trust Branch and ATM

"Sabiha Khan: The Pillar of Excellence at a Bustling Branch"

In the bustling heart of Toronto, at the intersection of Victoria Park and Danforth, lies a TD Canada Trust branch that, like many city-based banking centers, is often swathed in a hive of activity. Amid the routine buzz and constant flow of customers, there stands an individual who not only manages to shine in her role but has also become a beacon of efficiency, warmth, and community spirit: Sabiha Khan.

It's no easy feat to manage the demands of a constantly busy branch. One would assume that in such a high-pressure environment, it's every individual for themselves. However, Sabiha defies this expectation with grace and agility. Whenever I visit, no matter the length of the queue or the complexity of transactions ahead, I am always assured that the wait won't be long if Sabiha is at one of the counters.

But it's not just her speed and efficiency that stand out. It's the way she interacts with everyone, combining professionalism with genuine warmth. In every exchange, she remembers the little details, asks about your day, and often recalls past conversations, making each interaction feel less like a transaction and more like a catch-up between friends. This is a skill that can't be trained – it comes from a genuine interest in people and a love for one's community.

And speaking of community, it's evident that Sabiha's reputation extends far beyond just my experiences. Chat with anyone in line, and you'll find a chorus of appreciation. From the elderly gentleman she helped set up online banking, ensuring he didn't feel overwhelmed by technology, to the young couple she guided through their first home loan application – Sabiha has touched the lives of many. She's not just a bank teller; she's a cornerstone of our community.

Her commitment to her role and the people she serves is palpable. On more than one occasion, I've seen her deftly manage challenging situations, always with a calm demeanor, ensuring both the bank's and the customer's best interests are served. It's this balance of firmness and empathy that makes her truly exceptional.

For many, banking is seen as a chore – a necessary task that's often rushed. But Sabiha transforms this notion. With her at the helm, one doesn't just come to deposit checks or withdraw cash; you come for the Sabiha experience. An experience that assures you, no matter how complex your financial query, you're in capable hands. An experience that leaves you a little brighter than when you walked in.

To TD Canada Trust, I say this: In Sabiha Khan, you have a gem. Her dedication, skill, and the warmth she brings to her role elevate the brand and the banking experience for all who have the privilege of being served by her.

As a member of this community and a regular customer, I'm grateful for professionals like Sabiha. She reminds us that even in the most routine tasks, there's room for excellence, kindness, and a touch of personal connection. In a world that's racing towards automation, Sabiha Khan stands as a testament to the irreplaceable value of the human touch.

My brother have an account here under the name of Mainul Haque Since last 8 years he paying his account payment and this branch doing nothing but taking service fee! Is it maugering? Management is sleeping here? He is facing a problem sending e transfer simultaneously but this branch is treating him like e joke! Today I found still he have same issues. I hope management would awake and resolve this issue other wise it would come up to CBC Marketplace. Let me see as a Google level 6 reviewer how long this branch take to resolve. Totally Dissapointed and never ever recommend TD this branch to the community for sure.

Fast and courteous service. Special thanks to your teller Christina who was extra wonderful!

This particular branch sucks, long waits the staff is not friendly at all. The branch manager is a real piece of work, rude, ignorant and very dismissive. I do not recommend going to this branch.

Staying in Line for 30 min and the manager didn’t noting to solve the problem just decided to leave TD for good

If I could give 0 stars I would. This branch is the worst and the reason my business as gone else were. First off the teller deposited someone else cheque into my account. Me thinking its my pay took it out. They then took the money from my account and wouldn't work with me for a payment plan.it left me struggling to eat and pay rent. Being a customer to them for over 10 years this was not the service i expected.the manger was useless she said I cant do nothing to help.basically since they got paid they didn't care to help even though i have been a long time customer. NO LONGER A TD CUSTOMER because of this

Worst customer service from this Branch. Stay clear of this branch, especially from the young girl with red hair, with bangs. She is extremely rude with customers; patience is critical when helping customers, especially in an area where majority of the population does not speak English as their first language. I am glad a lot of my daily banking needs can be done online because you are better off doing self service banking than interacting with customer service representatives who have zero people skills.

I love to go this branch to do my everyday banking. All staff here are very friendly and knowledgeable.

Christina provided me with excellent customer service! She was polite, fast, friendly, and professional. A great TD branch to do your banking.

I absolutely love this branch. I went in one day and this young gentleman at the service desk waited on me. I had a small request but be treated me with respect and dignity, and to be quite honest it was the best customer service experience I've ever had in my life. I hope someone promotes him or gives him a raise.

Staff is very polite and helpful, I was always very well received and my problems or inquiries well addressed. Sometimes it can get busy in rush hours. The location is very good, has it's own parking lot and nearby public transportation, other services and stores.

I have been to so many td but this location has very bad customer service i didnt go for almost 1 year after i went again but its same old i try to let the manager Andrew know about it but he is worse then the employee i will never go to this branch ever.and i will let the all people i know not to go to this branch

These people are the rudest of mankind alive I would say. They have no manners to speak to customers, if you try to tell them any different from what they "believe" is "RIGHT" they get very offended and make sure they make your experience even worse! They live in a small box and do NOT see the bigger and better picture which can help their customers have a good experience.their excuse for everything is that its a busy location.well if you guys had a "proper" manager who actually knew how to do his job this would NOT be a problem. This location needs a new PROPER MANAGER! WORST EXPERIENCE EVER!

I wish there was a negative star rating option! Worst experience ever. Manager himself is rude. Andrew, the manager doesnt have the simple skills on how to MANAGE the location. They are only nice and helpful to the people they know, and delay the service by prolonging conversations with their "favorite" customers.and when you tell them not to waste the time of people waiting in line, it hurts their ego.pathetic service!

The rating is essentially for one member of their staff: Erbe Morana. When I entered the branch I went straight to the info/customer service booth where you'd usually go to announce you're in for an appointment. The rep there was engulfed in a complicated situation with a client so I waited for about 10 minutes without being acknowledged. I then went to the teller and asked where Erbe's office was because I was late for an appointment. However, once I chatted with Erbe he was able to take care of my requests and provided excellent and knowledgable advice and service. Highly recommend this young man!

Good place to do everyday banking. The open 7 days a week.employees are very professional and polite.

My experience is good so far. I visited here two times and my average waiting time is 3-5 minutes. This branch is open even saturday.

Staff helpful, but long waits and parking is almost non assistant. Had to park across the street in plaza.