19 February 2020 18:44
Worst TD Bank ever! Feels like you get a fake team “Hello” and “Thank you” just like in cheap sushi place. I have a business account for years without even single hold, this branch decided to enforce hold on business accounts. You may hold new accounts not the established with good balance and many monthly transactions.
Very incompetent branch manager and his assistants.
Not recommended!
04 February 2020 18:06
After many years having business account and a trust account with multiple monthly transactions for many years, now this branch decided to enforce hold on the trust account. Tried explaining To the branch manager the trust account money cannot be held however he could not understand. For years none of my deposits for this account withheld ever.
I had to drive to the next bank location And everything was deposited just fine.
06 October 2019 13:40
Great staff! TD branches are usually great to deal with but since I frequent this place, I am leaving this review to thank them for their hard work:)
27 May 2019 23:29
Staff is not helpful at all. Did not know they close at 4, this lady keeps starring at me giving me a x hand gesture. A small gesutge can go a long way if they can open the door and speak with me instead of playing charades would've been much better customer service.
13 May 2019 11:49
Staff were not knowledgeable about basic retail banking information, even provided incorrect wire transfer information.
A young lady helped my parents open savings account, she was more business oriented rather than customer focused. The "show me your money" attitude made us quite uncomfortable, but it seemed she did not care at all as we didn't do investment or other her preferred business that day.
No more visit at such a branch where advisor cares about earning money only but not delivering customer satisfaction.
13 April 2019 8:14
One of the worst branches to deal with, not very customer friendly. I can go to ANY of the other branches and be able to cash my monthly check just fine, this branch gives some BS story how they can't do that and it has to be deposited into my account first.which if I wanted that, I wouldn't bother going into the branch in the first place, I'd just do so from my phone at home.
01 December 2018 14:28
I do banking with TD's downtown typically and have very pleasant experiences. I came to this one and they tend to treat you really poorly here. I asked for statements for my accountant and they wanted to charge me $15 for printing them. I do this ALL the time with my branches elsewhere and have never been asked to pay for them. I have over 7 accounts with them but they don't seem to value anybody. Would not go there again for anything

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