TD Canada Trust Branch and ATM

I honestly rarely leave reviews, but Bobby Diu at this TD branch is an amazing representative. He made me understand what I needed for a line of credit and the documents I needed. He helped me with other banking needs as well and went above and beyond. He deserves a promotion.

Made an appointment at 12: 30 pm. Was there 30 min ahead, waited 45 min with absolutely no service, no greetings. Staffs were chatting, eating, drinking, only 2 teller windows are open, line up was excessively long. Gladly take my business to another branch:)

The customer is trash. They are really slow and always an system or machine issue. Don't bank in Markham or Richmond Hill. Worse experience and service in the while GTA. HSBC, TD or RBC are the same experience and headaches

Dealt with a gentleman named Samuel Chan for my mortgage. He promised me $1000 cashback in a phone call for my mortgage when i found a competing rate from scotiabank so i decided to go with td. After i closed on the mortgage, he never gave me the $1000 and also completely ignored me when i tried to follow up multiple times. I would not trust his word.

Not even close to their posted closing time and they were already closed half hour early.

Very slow service, less tellers in the desk during busy hours. Should improve the process.