TD Canada Trust Branch and ATM
6 reviews 68 University Ave, Waterloo, ON +1 519-746-6933 www.td.com/ca/en/personal-banking/branch-locator suggest an edit
29 August 2023 15:36
The quality of customer service is satisfactory, but I'm puzzled by the prolonged issue with the front door – they've used a temporary wooden block for several months now, which doesn't reflect well on a reputable brand like TD. Additionally, one of the ATMs has a malfunctioning CORR button, which is quite unpleasant.
18 June 2023 22:27
Idk when they stopped letting people access the atm after business hours but you would think it would be open 7 days a week then. People still need cash after 6pm and on Sundays
20 September 2022 11:29
A good bank branch with decent parking and some ATMs available after hours.
10 July 2022 14:01
I have been a client for over 20 years. Unless you have a fortune with them they treat you like a criminal. I highly recommend not to do business with them. They have absolutely no sense of customer care.
08 July 2022 15:04
All the staff in this branch are very nice and provide excellent customer services. Abbey is great at her job. Very polite and kind, was able to help me out. I love dealing with her and this branch
21 April 2022 4:37
NEVER GO TO THIS LOCATION - SWITCH BANKS
staff are condescending and extremely rude.they will laugh at you out loud and make hideous remarks; I was flabbergasted by the attitude and tone the “manager” used towards me. Dopey looking supervisor *adam* looked high, couldn’t formulate a sentence to save his life, and I could smell his terrible breath through the glass. (Please wear a mask if not for covid for the sake of your co-workers) Mr.dopey repeated countless times I was “wasting his time”, “I have better things to do”, “it’s your own fault”, and my personal favourite, “switch banks if you’re not happy”. All in the span of 10 minutes. His attitude matches his attire which directly correlates to the service provided. Teller was great though.
staff are condescending and extremely rude.they will laugh at you out loud and make hideous remarks; I was flabbergasted by the attitude and tone the “manager” used towards me. Dopey looking supervisor *adam* looked high, couldn’t formulate a sentence to save his life, and I could smell his terrible breath through the glass. (Please wear a mask if not for covid for the sake of your co-workers) Mr.dopey repeated countless times I was “wasting his time”, “I have better things to do”, “it’s your own fault”, and my personal favourite, “switch banks if you’re not happy”. All in the span of 10 minutes. His attitude matches his attire which directly correlates to the service provided. Teller was great though.