TD Canada Trust Branch and ATM

Dealing with front line staff is not pleasant anymore i find them rude and condescending (I am talking about you big guy with greasy hair), staff in the cubicles are almost impossible to get hold of. I was told to take time off work in order to make an appointment as people in the office don't like to work on the weekend. ChatGPT can't come soon enough to consume their jobs.

Worst bank ever! The service is slow and the employees are rude. They are constantly pushing the use of the atm and act like you are putting them out by doing in person transactions. Pay attention during your transactions as they are constantly making mistakes.

I have moved all my accounts from TD after 20 years with them.
They used the pandemic to layoff their staff all while hiking their rates.
They ignore their customers and also investors.
Everytime I asked to speak with someone about my investments. I was given a card and told to leave a message and someone will get back to me at their convenience.
Now I have taken control of my investments.
Not even a call to ask why I took all my money from their bank.
Terrible customer service all around.

The effort it takes to make a routine deposit is dumbfounding. This bank is not friendly for international customers.

I have been with TD's Fort Erie location for 20+ years and I have always received quick, friendly, professional service, all staff are wonderful and knowledgeable of all banking services. Thank you for 20+ years of service and here's to 20+ more.

Went to discuss something with an advisor. Spoke with Alethea, who was very rude and condescending. I do not recommend making an appt with her bc she will not explain nothing to you.

The app for phone banking has not been working for three days. I called and was told to check for updates. I can't find any and it's still not working

Customer service is very poor compared to the TD branches i have been to. Not very helpful like they don't want to do and extra work. Considering how much customers pay in fees and interest rates. I believe for a small town they must have a hard time finding compatitant people to work there.