TD Canada Trust Branch and ATM

I prefer this branch over all the other branches especially Eman, she was really helpful and full of Joy, i would recommend her to help!

They play games telling you, you will get a line of credit or loan and then say you cant. They never return your calls when they say they will. I have excellent credit and been banking with them since I was 12 yet they dont give me anymore credit but other banks/ credit card companies will. Pathetic and a joke of a bank. Where is the loyalty for long time customers? There is none.

Highly incompetent staff…lack of professionalism and very rude tone when speaking to customers.

The newer tellers have really bad customer service and not helpful in solving the problems. I have always been going here for years. They are lazy and don’t help the customers as needed. I withdrew cash from the teller and she didn’t even bother to count again to confirm the amount and I came home with shortage of 300$. And they won’t try to solve the problem and find the issue and blame it on the customer. So be careful when you withdraw cashes here and make sure to double check before leaving.

Unfortunately I’m unable to leave a review without any stars. Staff turnover high, resulting in unknowledgeable, poorly trained employees. Customer service couldn’t be worse. Obviously Bayshore Mall needs a competitor bank as evident by the abysmal reviews.

Very very very good customer service. The lady in the front is very nice! Love TD bayshore!

Staff doesn’t know the features of the TD app. Told me to do things that aren’t possible through app rather than just directly helping me in person. When I asked a second person, they told me it was impossible to do this type of activity through an app but the teller or agent who could help me was on lunch break so I have to book an appointment for another day. Booo. Bad service