02 December 2023 22:24
Great customer experience. Very knowledgeable, helpful, and fast. And the prices are very reasonable.
02 November 2023 20:45
Tech Genius is AMAZING. Moe, the representative is so helpful, knowledgeable and extremely polite. I have taken my devices to Tech Genius previously, and have always been serviced promptly and efficiently. Thank you Tech Genius.
12 October 2023 22:22
Thanks, Mo, for a speedy and inexpensive smart phone repair. Great service and a range of services. My new go-to tech guy in Burlington.
06 February 2023 10:32
Stopped by a few days ago and had my S9 repaired, front screen and back glass within hours. Was absolutely shocked they were able to do it the same day and had the parts in stock for such an old phone.
31 January 2023 4:24
Horrible, they lost my Mac and didn’t return for 4 months. Then they told me it was 100$ more than what they quoted. They also messed up my Apple Watch.
11 January 2023 17:56
I was very impressed with the fast and professional service I received.my phone was repaired same day. Thank you Tech Genius!
06 January 2023 22:03
Broke my phone and had it repaired within the hour. Amazing service! Amazing experience! Thank you guys!
03 January 2023 8:56
Great service. Very knowledgeable. Answered all my questions. Reliable. Honest. Definitely recommend!
25 December 2022 21:32
Appreciate your work guys.thanks for fixing up my iphone 12 pro screen and giving a genuine price.
23 December 2022 15:07
Battery and charging port problems with my IPhone were resolved in less than 2 hours and as represented, punctuality and cost. Everyone should be like that.
23 December 2022 4:06
Sam has been my #1 tech guy for 4+ years now! His customer service is unmatched and I look forward to plenty more years of service with him:)
19 December 2022 12:13
Tech Genius is the best! Very good customer service and super clutch. Repairs were done on time and I never had any issues with any devices I brought to them. I love it. I would recommend anyone who needs repairs done to come here!
01 December 2022 14:36
WOW. This positive reviews are obviously bought from Fiverr.
I took my laptop pro to get serviced here as they advertise they are Apple Repair proficient. NOT SO. Total Lies.

My $4k laptop is worthless after bringing it to these people. They took out Apple parts and replaced them with garbage parts.
Apple at Mapleview Mall confirmed this as I took it there for diagnostic because it still didn't work after I brought it in to TECH GENIUS. TECH GENIUS IS NOT KNOWN BY APPLE AND NOT A KNOWN THIRD PARTY REPAIR SHOP.

Whats more THEY ARE NOT AUTHORIZED TO WORK ON APPLE PRODUCTS AT ALL and openly lie about this. My laptop is beyond repair and total garbage and this "Repair " shop is to blame.

SHAME ON YOU.

DO NOT entrust these people they are nothing short of incompetent crooks.
25 November 2022 6:17
This store has people who care and can help! I’ve been with them for years and always have a pleasant experience.
16 November 2022 6:19
Amazing service and amazing prices! I took my MacBook there because my keyboard was broken and most letters don’t work and now it feels like it’s brand new! Thank you!
13 November 2022 19:58
Small shop with knowledge and friendly service. I was having some sound issues on my phone and they were able to perform a diagnostic to see what was happen while I waited. Thank you so much. Def a great place to hit up if you have any tech issues. They also sell some used phones and new accessories.
30 September 2022 10:52
Where to start. When I first dropped off my ps5, I was told they’d diagnose the issue and I’d hear from them the next day by noon. At that time I was also told that If I’d had them do the repair after having diagnosed the problem, I wouldn’t be charged the 25$ fee, so the next day came, noon passed, so i eventually reached out around 2pm, to basically be told oh, it’s not really bad repairable in house and it was going to have to go in to “the warehouse” to be further examined and repaired, and asked if I wanted to proceed, and once again I’d be contacted once they’d figured out what the issue was asap. So another day passed, and another, until I once again had to reach out, to be told I’d be called right back, they would call and get ab update and call back with the info in a few minutes. This back and forth went on for 4-5 hours, not once was I reached out to, always just told I would be. Then finally I’m told the unit was unfixable, nothing could be done to repair it and the only solution was to replace the entire motherboard, and that it would be back the next day and I could come pick it up. So, I’m assuming their “diagnoses” was basically give jt a visual once over, examine the hdmi, find it was fine, and the. Determine the only other issue was a motherboard. No testing to components on the board, no attempt to replace the components, just deemed unfixable. So I finally was able to make it to the store to pick it up, just to have the guy try and charge me the 25 $ fee, despite having decided to have them repair it. Which I was told would have eliminate having to pay for it. To which I was given a bunch of attitude, but eventually someone who was in the back heard the back and forth and came out and personally waived the fee. It doesn’t end there, so I got home, and had been looking for anywhere else that would actually repair it, and figured hey, I’ll give it a shot, who knows maybe time worked some miracle.only to find that the unit no longer turns on, and when I dropped it off Xcode it turned on, the fan spun up And the leds lit up and blinked.now, it doesn’t turn on, the fan does nothing and the lights no longer work either. So not only did they fail to repair the device, they broke it much worse then it was to begin with and returned it without saying a word about it.

Extremely angry, and am being flat out ignored in my attempts to get an explaination via email. Ir I could give a lower rating I would.
24 September 2022 13:21
Tech Genius are Genius! Fantastic service, quality work above all others. There is no place else I will take my repairs to - fast, efficient and super reasonably priced! You won’t find another in all of Burlington and surrounding areas! Check them out!
03 September 2022 18:33
The experience was great. Very smooth customer service and nice turnover of the service time. I have got crack on the screen of my surface laptop 3 and out-of-focus pixal phone camera, they have helped me fixed the issues without any problem. Would come again!
27 August 2022 3:03
Brought in my IPhone 8 to get the screen fixed. The service was excellent and they fixed it so quickly. I thought there was something wrong with the home button when I got my phone back, went back to the store where they told me they actually put a new home button on it that works better (which is why it felt different to me). The guy working the front today was so helpful and kind, thanks for turning a bad day into a good one. Best service I have ever received for a phone repair:)
21 July 2022 17:33
Got my IPhone SE screen fixed, and the back of the phone fixed. Great customer service, very friendly, and did an awesome job. Highly recommend.
09 July 2022 14:07
Staff is friendly and knowledgeable. They are quick and very honest. Fair price for the service they provide. I know I can count on them. Thank you! ’
22 June 2022 0:50
Phenomenal service and customer care at a super competitive price. We took in our old iMac and the problem was diagnosed and fixed within two days. We were consulted throughout the process over text and trusted the helpful and knowledgeable staff. We have now recommend them to all our family and friends. They are so friendly, knowledgeable, and seem really honest and trustworthy. So grateful to have found a place that I trust to fix my electronics at a great price!
22 October 2021 5:48
Amazing service and experience. Had an iPad repair, fair price and excellent work. Highly recommend.
17 October 2021 6:46
Have used Tech Genius a few times now and they have been great. The last time there was a minor issue however they made it right. Highly recommend!
30 September 2021 8:27
Awesome service! Got my Samsung Note 10+ screen fixed at this location. They gave me a 60 day warranty and one of the guys tested it out before I left.

Thanks again! You guys are the best!:)

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