TELUS Koodo Authorized Dealer Chatham SmartCell Communications

Matt Pepper at Smart Cell Communications is GREAT. Just bought a new I 13 phone, Matt walked me through every thing, easy and quick. I won't go anywhere else for service, he answers all my questions in person or on the phone. GREAT JOB MATT Thanks

Just went and upgraded my phone. Matt made the process easy and seemless and even went the extra to help get everything switched over to the new phone and even followed up a few days later. Thanks Matt!

Ken was fantastic! Truly excellent customer service and highly recommend going to this store for your Telus needs.

Great experience in being patient emailing back & forth to help me figure out the best option for phone & price. Phone came in quick & they transferred everything over which makes it so much easier.

The staff are friendly and very quick. It’s nice to have a person face to face to talk with. The experience is more personal

Ken E baby, well done sir. Thanks for the honesty and knowledge on your products. Great experience. Give him a decent raise would ya.

Ken was very patient and extremely helpful. He knows his stuff and excellent customer service!

The Gentleman Sorry i wish i remembered his name i dealt with was knowledgeable provided me with a better deal that i got online on my Telus App. But ill say everytime i got to that Telus store they are so Friendly and knowledgeable i wont go anywhere else

The service was amazing and thorough. Ken helped me set up my phone right there so I would not have to and gave me a few tips.

Matt was friendly and exceptionally helpful in finding me an affordable phone and plan for my son. Highly recommend.

Ken was helpful but we were disappointed with the fact that he couldn't set our phones up in store. We have always been set up and ready to go at the kiosks.

I appreciated Ken’s advice and help in setting up my new phone and plan. He was super accommodating and was had great customer service during our whole visit. He also included my children in the interactions as I had them with me and I appreciated his cheerful attitude with them! Thanks again Ken!

They are great here not like the one near Walmart the one near Wal-Mart is still requiring masks an that you be buzzed in

Matt was very knowledgeable, helpful and very efficient. A very good experience, I am happy with my plan and phone, would recommend.

Ken was very professional while still being personal, and answered all my questions well. Great service!

Worst customer service ever, came in and stand up for 20 mins in the store. Wait.wait.to be acknowledged by two male resp, walk out the store and the resp did not even notice. Not recomended at all.

Ken was extremely knowledgeable and helped us switch over to Telus from our previous provider seamlessly and fast. Thanks for the awesome experience.

I had a great experience getting my phone replaced. Matt was very knowledgeable and helped me through choosing the right pla and accesories

Excellent service from SmartCell in Chatham. Ken was pleasant and professional. He explained all options available and was very helpful throughout the entire process. Thank you Ken!

Matt was great to deal with. Very knowledgeable and efficient. From the moment I walked in the door Matt answered all my questions and provided me with the right amount of advice to set me up with a new phone and back out the door. Quick and easy.