TELUS Koodo Authorized Dealer Kingston SmartCell Communications

Amazing service! Answered my questions and sorted everything out beautifully. Explained by options. Left the store knowing I had made the best arrangement possible. Will definitely use again for any of my cell phone concerns.

Nice quick and very helpful.she made the transition from one carrier to another easy peasy. Highly recommended!

Felicia was great. She is very knowledgeable, patient and understanding. Great adventure and I love the phone.

Had to make an unexpected stop to Telus on Norris Court in Kingston for a new phone and Felicia was wonderful! She had me set up with a new phone and ready to go when in record time. I’m very grateful for her professionalism and strong understanding of her job. Thank you!

Felicia was professional, informative, courteous and effecient. Highly recommend this Telus location.

Everything was very fast, polite and professional. I received answers to all my questions.

Great service as always. Fast and knowledgeable.
I was frustrated when I got to the store but was pleasantly impressed and left feeling very satisfied with the service and treatment I received from Felicia

Excellent service all phone details were explained clear and concise. Financial was clear very little questions.

Always have received fantastic service here. Special thanks to Felicia for her help and patience with a recent phone upgrade. She made it a great experience.

Had trouble with our phone. It was diagnosed quickly to a defective SIM card and corrected promptly. Well done.

I came in asking for a better price and a new phone and Krina made both happen with great professionalism and cheerfulness! What more can you ask for:)

I recently transferred to Koodo from Telus. The transfer of my account was handled by Karina in the Norris Court facility. Since then I have been unable to complete registration of my account and Karina has been NO HELP in assisting me. I keep getting daily emails requesting me to complete the registration of my account however YOUR SYSTEM DOES NOT RECOGNIZE MY E-MAIL AND NO ONE IN YOUR OFFICE HAS BEEN ABLE TO RESOLVE MY PROBLEM. Karina failed to live up to a commitment to contact me with a resolution. What am I supposed to do to get the Koodo self registration system to recognize my e-mail. Certainly not a good initial experience.

Marissa & Felicia were great to deal with went above sneak beyond to get what I needed. Thanks for all your help:)