05 November 2023 5:49
Unless I am HARDLY mistaken, when i ordered my pad thai there and started eating, a literal bug came out of the noodles, moving around the food that I paid $20 for. I instantly lost the appetite, and my mood turned even worse when this guy told me to eat faster for the closing time. He obviously didn't know about the bug but still, that ruined my mood drastically, and I don't think I will ever come here again.
02 November 2023 10:13
Got takeout combo, but saw a tiny portion of chicken when I got home. Undersupplied portion. Cost 20$. Don't buy here, it's a rip off.
26 March 2023 2:11
We had large soups. It was delicious and very generous and healthy. Great price! Service was excellent.
07 February 2023 3:45
One-note pad Thai without vegetables.pix more appetizing than food. Too bad Bayview doesn’t have Basil Box…. Their fast Thai is a lot better. $$ for what you get
14 December 2022 3:34
Food quality has drastically decreased and the prices are too high for what you get. Had takeout pad thai combo with roll and drink $20ish, not worth it. I won't revisit. I thought I would give it a try today despite reservations on the price but it didn't deliver.
17 October 2022 10:29
Grabbed some Basil Fried rice. No taste, dry. I have has this plate for years, fist time regretting it
20 May 2022 8:04
Yes, I know that posting a single star to this popular franchise is brutal. Do they deserve it? No, they deserve zero stars. Thai Express, Bayview Village Mall comes by it honestly because unfortunately 3 days later and I'm still nauseous.
Here's the history of that fateful lunch. I wanted a large soup with noodles and beef. There was no delay, it came quickly. They even shouted at me that it was ready. The noodles were nice but the broth was unlike any broth I've ever ordered. Still though, no major problem deserving only one star. Not anyways until I can across what was supposed to be a piece of beef. Not! This thing pretending to be beef had a hard piece of gristle attached to it that was simply alien.
My soup was down about an inch at most. I carried it up to the woman who originally served me. I explained nicely and respectfully what I found in my soup. She immediately became miserable. She did not speak with me, nor did she apologize. She decided I couldn't be right so she took it to the men in the back. She returned to me at the cash and just looked at me as if I was an alien. I realized I had to do the speaking. I was prepared to give them a second chance. There was no way I would risk having their so-called meat si I asked for an Eggplant stir-fry. Obviously much cheaper than the large bowl of soup but she gave me no refund and again no refund and no attempt to explain. She presented me with a side bowl of stir-fry and kept my money! The eggplant was was sad and I was starving. It took me all of 3 minutes to eat my vegetables. My original dish returned almost intact was about $16.00 and the tiny stir-fry about $7.00.
Okay, I cannot give Thai Express Bayview Village Mall ZERO stars but one thing I can do is to NEVER return. Thats my story and I'm sticking to it. Stay far away from these people. At best horrible cooks and at worst superbly miserable and rude.
16 September 2021 18:24
Horrible service and rude.
I ordered regular size Thai soup noodle for 2years boy but portion of noodle is very small.
Before it was a lot so I can’t even finish all, but this time not enough for 2years boy.
The price went up but I food is small.
Very disappointed!
I don’t want recommend this place.

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