Thai Express Whitby

We revisited after a bad experience. I am happy to say that the food was exceptional this time. The store manager went above and beyond to make our experience amazing. The food was hot, the chicken was cooked and tender. Everything was amazing. Thank you for listening to the customer and doing everything you could to change our minds and our review. We will be back.

We had Pineapple General Tao and Mango General Tao.

Thank you again. I hope everyone checks them out and if you have a bad experience please speak with the manager. Everyone is training and he appreciates all the feedback.

Had the opportunity to visit our newly opened neighborhood Thai Express and got what we expected in the way of service and food quality.

We enjoyed two dishes - basil chicken, medium spice with white rice and chicken pad see ew mild. My daughter loves the food chain as she has multiple GF options to choose from. We enjoyed the freshly prepared food and both dishes were made to our liking. We were even given free peanut packets on the side when we asked for some even though I believe there may be a cost for it.

The restaurant design is stylish with tables and waiting areas kept clean. There is sufficient room to eat at the restaurant if you need to dine-in but can get a bit busy during the afternoon lunch rush.

The two areas that could use some attention 1. Focus on in store customers and turn off that food delivery apps if you do not have the right complement of kitchen staff present and 2. The chicken did feel a bit over cooked and certain pieces a bit bulky.

Overall a good food experience and we plan to visit as soon as we have our next Thai food craving.

I've been here twice and I love it! THEY GIVE YOU THE BEST PORTIONS! There is so much food, and it is really tasty.

Very tasty and flavorful food, the owner is extremely nice and concerned about customer satisfaction. Will be going back again.

If this location brings halal chicken or beef options, their business will definitely get more business. Especially from my fam and friends circle.

Absolutely fantastic experience from start to finish. Wide range of authentic tasty thai food, and service was very good. Employees were very friendly. Clean and well organized place, a good place to hangout and chill, and enjoy delicious food.

Was super excited trying the thai express which just opened nearby and the expectation had came through very well the staff is very accommodating and detail oriented in understanding your choice and ordering needs very satisfied with the quality of food and atmosphereo of the location

VILE, DISGUSTING, HORRIBLE! I CANNOT THINK OF ENOUGH BAD THINGS TO SAY. ALSO, THE SERVICE WAS AWFUL! Got the Tuesday special and they charge for the dang bowl!

Tum yum fried rice is pretty much rice and the driest chicken. Does not look like the picture with no veggies in it. Dumplings were alright. Wont be returning.

Staff is great and a pleasure to deal with. Love having a new location close by. Food taste delicious keep it up team.

Every new business takes a while to settle you just have to be patient when the management and employees are trying their best to keep up and get better day by day. Everything we ordered was upto mark. Amazing location and very warm environment. Warm welcome and amazing customer service by team. We will be back Highly recommended.

Went to this newly opened store in the area with my friends. The ambience was nice, Food was amazing, and the Owner is super friendly and recommended some dishes which we enjoyed. Service was super fast and their food portion was a good size. Highly recommend it if you are in the area. Will visit them again.

Being a skeptical about thai food has just changed my judgemental thoughts. The food here is just amazing first time trying it and I will be definitely going back again. Probably the best customer service and super friendly staff the owner has personally suggested few dishes once he got to know that I am trying for the first time. This is going to be my goto thai place

Always check your curry dish before leaving if you get takeout. I paid for extra sauce and it was so dry. I can't imagine how little they put normally when you don't ask for extra.

So disappointing. I ordered my favorite pad Thai with chicken that I usually get at another location. The chicken was so dry and tasteless and the noodles very pastie. Not sure if I will come back which is unfortunate as it's so close to my home. The staff and atmosphere were nice.