The Benefits Trust

Always call them to get full coverage. The guys who approving the claim without knowing the percentage of coverage.

If I could leave a zero star review i would. The onboarding process has been terrible, hopefully the claim submission process is less cumbersome and disappointing.

I called to verify if a certain service for my infant would be covered under my Health Care Spending, the rep took the time to look into the policy fine print and gave me an answer. It was very quick and an overall good experience.

Generally pays claims as stated in benefits book, however their online services for plan members are lacking. While they do have an online claims process, it is cumbersome and no secure portal exists for plan members to confirm receipt of online claims. Their mobile claims app is poorly designed with very limited functionality.

If you like to pay for insurance and get rejected by a panel of "medical specialists" who have never seen you or your ailment, this is the insurer for you. Here's a photo of my foot, that they feel doesn't require the specific prescription from a Dermatologist, but hey, their Medical specialists reviewed the words my Dermatologist wrote down and they would know better than he would?
You would get better value buying a lottery ticket.

I'm not sure if anyone realises, but your website has definitely been compromised. It's not usable.

A world-class benefits provider. Great customer service, easy-to-use app, and claims are processed very quickly. Highly recommend Rob and his team!

I had several Benefits company by my employers and Benefits Trust has been the best one so far, I suggested my current employer to switch to BT, too.

I'm very happy with the service the Benefits Trust provides to my business. There was a setup mixup that was resolved very fast. The communication has been excellent. Thanks for being responsive.