The Brick

Dealt with a women named MJ. Really amazing service. Never felt rushed into any purchase. MJ threw in some extra deals. I must say dealing with MJ really made purchasing a mattress a smooth and relaxing experience. In the future I plan on dealing with MJ!

I bought a couch from here, Piyush helped me out and was genuinely wonderful to deal with and a huge amount of help. I definitely recommend coming here for a visit! Very friendly staff

Bought a new mattress today from
The Brick. Mj helped us find the perfect fit for our new bed! She was super friendly and helpful!

When I walked in the store Paul Whatman was there to greet me. I told him what I was looking for which was on sale, and he new exactly where on the floor it was. After getting info on the couch and such I asked about others which my wife was texting me on. Again he new it was on the floor and brought me to its location. His professionalism was good and his sense of humour was excellent. Thanks Paul for making my visit worthwhile. And yes I did purchase 2 items. Now if I only won the 40% off, I would have purchased even more goodies.

Nancy Scott was prepared to assist me the minute I walked into the store. She was pleasant and went above and beyond to complete my purchase from exactly what I wanted, up to and including payment options and delivery. Thank you for making my experience simple. You will see me again for future purchases!

Paul is a fantastic knowledgeable and very helpful salesman. We are thrilled will all of our purchases from him.

MJ was so friendly, helpful, and patient! She was able to help get the Maytag refrigerator that we were looking for and schedule it to be delivered in a timely manner. Such a great shopping experience!

Would be negative 5 stars with Google would allow.

I purchased 6 appliances last year. The sales man was told I buy and sell yearly he advised me to buy 1 year warranty and after the 1 year I would be able to use the money in store if I did not use any warranty now I call after the one year mark and they are telling me I bought 3 to 4 year warranty which is not true the sale man lied to me and am a waiting for a supervisor to call me to sort this out. I have multiple witnesses that were with me when I purchased $9000.00 worth of appliances

I've spoken to many other people and this has happened or been offered to them as well do not fall for this scam.

My money should be refunded since the sales man lied to me to make more commission.

Will update once I speak to the supervisor.

Everything went good was able to make a good deal Paul W was there to help us through the process.

Paul Whatman was very helpful and knowledgeable in helping my husband and I decide on a new mattress. Always great service and pricing at The Brick. Thank you Paul.

Very efficient and informed shopping experience when purchasing new mattresses. Thank you Paul!

Bought a mattress for my son and David helped us! He was kind, friendly, professional and so knowledgeable! Appreciate his help greatly and employees like him definitely make me want to go back!

Paul served us at the Brick in Peterborough and he was so helpful, we told him what we were looking for and he was able to steer us in the right direction and we were able to purchase a new bedroom set and mattress. Great service

The salesperson Anthony spent a lot of time researching our needs for new appliances. We had many questions that were promptly addressed in a courteous manner. We are returning customers of the Brick for our appliances due to the positive experience.
Anthony made this easy and we will return.

Our sales representative Anthony S was very helpful in helping us make our purchase of a dishwasher had us look at a few different options and let us know all the info that we needed to make the purchase thanks again Anthony S

Salesman took me around to look at different queen size box and mattress. Was looking for a firm mattress. And was on sale in stock got 2 sets both great deals and getting in 2 days great Serivce Paul W.

Lucas was very friendly and patiently showed me chairs and a sofa suitable for the 1.45 meter me no more dangling feet thanks Luke

My husband and I purchased a mattress here just over a month ago and are SO happy we did! We haven't slept so well in years and it's in large part due to the help from MJ (Mary Jo)! She was so friendly, educated on the mattresses we were looking at, and informative on how other people have reviewed the mattresses we were looking at. When we did decide on the model, she was able to schedule the delivery for within a week and walked us through our responsibilities for the disposal of our old mattres.

10/10 for MJ!

Just purchased a television from the Brick. Customer service is excellent and helpful. They explained everything about the television and when to expect delivery. Pleasant to talk to, will recommend

Adam was our sales guy and he is freaking amazing even he didn't know where was Grafton was Thanks Adam

MJ is amazing! My elderly mom stopped into the store, looking for something special for her small space. MJ helped her find just the right accent chair. Thank you for your patience and kindness, it really means the world to her. She is counting the days until her new piece arrives!

I had such a great experience, Tony helped me and my husband out to pick a bed. He is very knowledgeable, friendly, honest and got us the best deal! Very happy, great employee!

This has been one of the most pleasant experiences I’ve had, purchasing appliances. I’ve purchased from this location twice now, and both times were just as great. Kim was amazing and such a pleasure to deal with and speak to. Keep up the great customer service.

Very professional and helpful staff. Answered all of my questions on the spot and returned quickly with answers they didn’t have