The Burger's Priest

Tired of ordering my food and the staff just gives me what they want. Order extra bacon cheeseburgers with sautéed onions and no tomatoes. Get cheeseburgers with no bacon, no sautéed onions. Nothing they charged extra for. This has been a new trend. And no one seems to care at the establishment. Seriously great food but they will mess it up every time. Ridiculous and sad service. Save your money or find a different burger priest. I’m done. If I could give negative stars I would.

I had never tried Priest so I was looking forward to it. My wife and I went in, there were only three other customers in the restaurant. None with food. An employee said to us “If you haven’t ordered yet, it will be about 35 minutes. We have lots of online orders. ” They appeared to be fully staffed.
We left and went to Five Guys and were eating within 10 minutes.
Most restaurants have designated employees completing online orders so that in-person customers can be served. Or they will suspend online orders if they get overwhelmed.
Prioritizing orders for DoorDash and Skip over patrons that have travelled to your establishment to enjoy an evening out is not good business practice in my opinion.

We always have an amazing time at the Burger’s Priest, the milkshakes are go to along with the bacon cheeseburgers! Definitely go here for your next meal!

10/10 recommend

The food is amazing, best burgers in Guelph. AND they have gluten free options for my celiac step son.

Couldn't ask for better service

I placed an order for the vegetarian High Priest Burger. The gentleman at cash didn’t know what I was talking about. He referred to a lettuce bun or a keto bun. It’s not the bun. It’s the patty. Then a woman stepped in to try and help clarify. She then told me they don’t have any impossible Pattie’s. I drove all the way here to get the amazing food but the service wasn’t great and they didn’t even have the food I wanted.

Great customer experience. I wasn't sure what I wanted and they made sure I was happy with what I ordered. Sounds simple but they didn't have to. Great team at this location.

Great burger! Always love Burgers Priest and this location is clean and the employees are friendly and great!

The food was really good but not exceptional. The staff was very friendly and respectful. They were not ignoring the customers and chatting amongst themselves like i find in alot of places. The restaraunt and staff were very clean. As i have health issues the seating wouldnt be very comfortable for me to dine in but had a very cool young vibe going on.

My dog broke her leg and I started coming here for lunches while I waited for her appointments to finish at OVC. Jake is always on shift during my visits. His food and service is always fantastic. He's a great asset to this team.

Best burger place in Guelph. Just marvellous definitely will be coming back. Give Nathan a raise.

I came in for a double og cheeseburger! It was a decent sized burger, way better than McDonald's, did not disappoint. Would definitely come back again!

Best burgers in town

Have to get the butter buns when you get the hamburgers nothing beats a nice toasted bun

Would give them a perfect 5/5 but they didn’t make my fries well done

I cannot believe what they just served me.

Fries were completely undercooked, almost raw. The burger was also not cooked to standard, the internal temperature and color of the meat was unacceptable and inedible. I had to throw out my entire meal after just two bites.

I have visited and enjoyed a meal from Burger’s Priest dozens and dozens of times and am in shock and appalled from my experience today. Something has gone terribly wrong with this restaurant. I will never eat here again.

The service was amazing. The cashier, Nathan, was very helpful convincing me to go with the bacon cheese