The Co-operators - Richard Van Dyke Insurance Group

Recently used services from the Co-operators and that has been really satisfying. Richard and team are very efficient, friendly and they are on top of their game. If you need someone who knows well about their products and gets best deals for you, I highly recommend Richard and team.

We’ve had our insurance with Richard Van Dyke agency for more than 7years now. They have always been very pleasant and helpful to deal with. Very happy with their quick, patient and thorough service. They know their stuff. We’ve always had a positive experience with whoever we speak with there. This week it was Mikayla who spent time to do a complete policy review and happily answered all our questions so we can feel confident our family has the protection we need. Highly recommend Richard Van Dyke and his team.

I was surprised how fast and pleasant getting a quote and get setup was. The financial adviser is very knowledable, quick and provide all details to make everything clear regarding coverage and number. I give 5 stars for such excellent service and I provided their contact to one of my colleague as a reference.

Excellent work.

We had a great experience setting up life insurance policies here. We worked with Rory (financial advisor) and the whole process went smoothly. Thank you!

Michelle went above and beyond to help me out of a jam. The people at this office will do whatever they can to help you. Amazing, friendly staff!

I highly recommend reaching out to Richard and team for all of your insurance needs. I have had great advice and feedback for all of my insurance needs across home, auto and life.

Richard Van Dyke has been our insurance agent for a couple of years. What I really appreciate is the thorough check on all our insurance, so that we are confident that we are correctly insured. This allowed me to breathe deep knowing I am properly covered. Also My husband just changed his vehicle and with one email to Richard all the changes were made which made for a quick vehicle change. Thanks Richard

I recently moved my savings over to Richard Van Dyke Insurance Group, and Lacey has been fantastic! She's been super responsive and supportive throughout the entire process; and I'm looking to move the rest of my investments over now, too! He's got the best team working for him.

The best experience I've ever had buying insurance. I've moved everything over to the Richard Van Dyke office with Co-operators and it was the best decision. Honest people, fair pricing, exceptional service!

Kaitlyn has made dealing with insurance easy and comfortable. Going to the Co-operators was the best decision I could have made.

I come to The Cooperators for my Wealth products, Life products, as well as tenant insurance, and I have always received the best customer service. Rory Labron is incredibly knowledgeable and I trust his advice when it comes to my Life Insurance needs as well as my investments. Kaitlyn Hall has also helped me with my Home and Auto needs and I have had such lovely interactions with her. These people strive to build relationships with their clients, and that is felt throughout all client/advisor interactions. Can't say enough good things about this team!

I have been dealing with Richard Van Dyke Insurance for many years. I have just added a tenant policy for July 1st and dealt with Kaitlyn Hall. She was very helpful and got me set up quickly. I needed confirmation for my new residence and it came through within minutes to my email. Always a pleasure to deal with this office

Over the years we have transferred all our insurance over to Cooperators, because of Richard and his team. They are knowledgeable, honest, and very responsive. Bottom line: its peace of mind. I trust their recommendations, and am confident that we are getting the right coverage at the right price.
A big thanks to Richard and his great team.

I have been a client of Co-operators for over 20 years and have always experienced service that was above and beyond my expectations.

The staff never fails to meet my every insurance need and my claims experience has be beyond outstanding. The claims adjusters that work for the Co-operators are compassionate, customer focused and most important AVAILABLE to their clients. They will do everything in their power to go through the process with ease and peace of mind.

I was involved in a very serious car accident while just pregnant and was in the hospital for months recovering. My adjuster made sure I was comfortable and safe while in the hospital and she was always available to help. She was my advocate with the hospital administration as it became difficult at times with them due to the need for an extended stay. After I was discharged from the hospital. She had organized a respite care facility, as I was still not ready to return home.

My Income Replacement Benefit started straight away and I never once had to ask for money.or worry about a bill.ever. This was such a relief during this difficult time for myself and my husband. I had just started a new job and was terminated from my employment as I was still in the probationary period.

When I was finally able to come home, all the medical devices, physical and rehab therapy had already been set up for me. My adjuster knew me and the extent of my injuries so well because she was so involved in my case, no detail was left out. She had even arranged for me to have new pajamas so I was able to use my transfer board.

My husband and I NEVER once had to reach into our pockets to make a payment for anything related to my care or therapy.

I was provided with exceptional therapy for post traumatic stress disorder. The therapy was intensive and all different methods and approaches were available to help rebuild my life. All of it covered under my accident benefits.

When my husband had to return to work, I had a support worker available to prepare my meals, assist with personal care and do light housekeeping and laundry.

I had weekly housekeeping to make sure my house was tidy and clean.

A rehabilitation specialist to assess what it would take to get me back in the workforce when that time came, including providing me with a brand new computer.

I worked with a rehabilitation driving instructor who helped accident victims like me get back behind the wheel with confidence. I was given as many lessons as I needed. Took almost 3 years, and I was actually driving again!

My income replacement continued after I had my baby several months later. This continued benefit allowed me the maternity leave and the time I needed to be with my new baby.

I was in recovery and then maternity leave for almost 3 years. The accident benefits and my adjuster saved my life.

I had hired a litigation lawyer who was always in awe of the personal touch and relationship that my adjuster had with me. She visited me weekly and would always bring some small gift or box of chocolates. Those little things always brightened my day.

I'm very happy and proud to say, I made a full recovery and my beautiful baby boy was born healthy. He is growing up healthy and happy.

Thank you for everything you did and continue to do everyday. You saved my life. I'm a forever client.

Esther

Met Richard through a mutual friend and was happy to be able to talk to an agent personally as I had been with the virtual agencies for years. Not only did we discuss my vehicle insurance but also home and saved me money. Richard also has hired a great team of agents to look after your needs and answer any questions you might have. They are real people great personalities and follow up. All my best to them Richard, Richard and Kaitlyn

Been working with them for years now. Always exceptional service and amazing staff. They never fail to wow me every time I need help. Simply awesome.

Lacey was Great! Super helpful with all our questions and with our availability to see her. I was recommended to this agent by someone that works at cooperators head office for 35 years. So that says something. Totally recommend them for sure!:)

David has been absolutely wonderful helping us get our tenant and car insurance set up and updated again once we moved. We highly recommend; wonderful service. Thanks again!

Someone is always able and willing to answer all of my dozens of questions. Amazing service! I made the right choice in getting car insurance with the Cooperators.:)

Richard and his team are always friendly, efficient, informative, and helpful with my phone and email queries. And they're always ready to offer the best rates for our home and auto insurance with excellent coverage that's appropriate to our specific needs.

All-around a great experience! Staff are very helpful and knowledgeable, it's in a great location and has a friendly atmosphere. Highly recommended!

Richard provided a clear and helpful picture of our financial situation; just the kind of knowledgeable, timely, and zero-pressure advice we were hoping for!

I know Richard and his office through a business group that we belong to. Whenever I have referred clients to Richard for home and auto insurance he’s always done a great and thorough job and offered great rates. I also have learned that when you bundle home and auto insurance you can save money! Richard is knowledgeable and a great resource!