The Consulate General of the People's Republic of China in Toronto

I got my new passport in 7 days! What a surprise!

I came to Toronto to apply for an h1b visa, but unfortunately the visa was refused because my passport was seriously damaged. I ran to the consulate early that morning. The sister at window 3 of the consulate carefully understood my situation, gave a detailed explanation, and then gave a specific next step plan. The next day I received an email that I could submit documents to the consulate. I originally thought I would have to wait at least a month or two, but a week later I received an email that I could pick up my certificate! On the day I got my passport, I learned that I was given a green channel so quickly. I was very grateful that the consulate was so user-friendly. The young lady at window 3 was very gentle and told me to take care of myself alone in Toronto. Thanks again to the consulate!

Fast and friendly services here at the
Chinese Visa Application Service Centre.
393 University Avenue Suite 1501
Toronto, Ontario, Canada M5G 1E6

What a poor representation for your country!
You listed a phone number but respond with 0 professionalism!
They don’t speak English
They hang up because they don’t understand

Very poor service.you and the Embassy in Ottawa have zero customer service

I had my passport renewed in May, a very good experience! Thanks to the digitalization technology, the document pre-check on consulate App works pretty well and saves a lot of trouble, which is normal in China but still rare in other countries. After submitting all the information on the App, my application got pre-approved in exactly 2 weeks as promised. Also, the staff replied my email and called me when I tried to double check some details, very helpful.

The staff explained very carefully and professionally on the phone. The time for passport renewal is also very accurate. Support my Greater China Embassy.

The consular mailbox on the official website of the dignified Consulate General is actually an invalid email address. Other business offices have used Gmail mailboxes for many years. My official website has stated that the gmail mailbox will be deactivated on February 6,2023, but the sad thing is that when I wrote to the correct mailbox after this date, the staff responded and asked me to send a letter to that gmail. I am speechless for ten thousand words at this time. Every email address on the official website was trying to get me to contact another email address, and I kept going in circles here. In order to go through the formalities, I knelt down and wrote n emails, and was kicked n times, but to no avail. Sun Tzu is so jealous! When I applied there many years ago, I was also scolded in a contemptuous tone by the ancestor at the window, "You can't even fill out the form, you can't read! " Everyone who goes there to do business has their tail between their legs, but they still have to be straddled around their necks, which is a bit too much! Ten years have passed, and why has the attitude of the Consulate General in Toronto always remained at this level? It’s so difficult for the people!

The phone will never get through. Is your phone a decoration? ? After a few more calls, it will be transferred directly to your voicemail. No reply to emails. What do a group of people do to eat?

Please don’t read the opening hours on their official website. The new working hours are only from 9am to 12pm (Mon-Fri)!

Every time when I was there, I always got helped from the staff! Also they are always trying to help everyone as quick as possible with their professional and kindness. I remember there were two times when I was there for my father’s visa and other stuff, without their help, I would not be able to complete the applications with necessary tasks.and without their help I would need to spend much time to travel back to do it again. Thank you very much your great job and help!

As a Chinese, I despise this embassy! The staff did not act in accordance with the standard requirements and systems. They deliberately made things difficult, and the phone calls were always blocked. I don’t know what the purpose of such an embassy is! Under the slogan of serving the people, I am doing things that embarrass my compatriots with taxpayers’ wages. I feel ashamed!

We applied for a travel permit for our children. We followed the process on the online app and even filled in the wrong information. However, the guy wearing glasses was very patient and helped us. During the process of filling in information, I saw a rude person who deliberately made things difficult for the staff. The young lady inside kept explaining patiently. As a bystander, I was so angry that the staff was still very patient. I really wanted to give him some help. Big thumbs up to the embassy staff! Every time I open a comment, it's a bad review. I hope everyone can write down their good experiences like me and don't always let the staff take the blame for the bad things! ! Thanks again to all the staff for their hard work! !

If you don’t understand, just ask. When the mask front opens, you can go to the offline processing center. At that time, it took about a week to complete the processing. Now it is online and fully open. The embassy has not updated the status. Calls and emails are all very official answers. It takes six to eight weeks, maybe more than eight weeks. There are many applicants, hundreds of them every day. I have such an answer. Can it be understood that three years ago there were basically no people applying or there were not many people handling the business, so the speed was fast. There are so many people processing now, so the speed is very slow?

Chun Chun defended himself, and getting a passport made things difficult for others. The software was also difficult to use. It took a month for the renewal to be issued, but later I found out that the envelope was not mailed back. There was no prompt at all on the software. I’m blaming you. The official website phone number is also unreachable, making things difficult for the people.

Why the evaluation score is lower than that of the U. S. Consulate in Canada? Think about it. Chinese people. Why do Chinese people give you a bad review (the consulate also represents the reputation of the motherland and the government)
It’s just a visa. You have to come up with so many conditions. It’s not enough to have a visa for ten years. You have to pay more and try to obstruct it in every possible way. You also have to pay extra money to call the travel agency to grab the reservation number.
I want to make any money, damn.
I'm sorry. I'm also giving you a negative review. If possible, I won't give it a single star because I've seen and heard too many negative reviews from you. Of course, if I write it here, you won't read it.
I suggest that if it is difficult to get tickets, give money to the people selling them, they will be happy to help you get tickets. I am not professional and I don’t want to make money.
I hope your service, attitude, and ratings can be greatly improved in the near future.
Chinese Consulate in Toronto 2.3 (no one can be seen)
US Consulate in Toronto 3.8 (not ideal either)

Phone call not answering
I went to look for it and didn't even open the door
It says open the door and not open the door

The so-called passport application without meeting, the app is extremely difficult to use, and the verification code will never be received. He also said to burn the photos to CDs, where are the CDs now. I don't know what a bunch of people are doing. Terrible! ! !

If the 10-year visa is restored, why can’t the previous 10-year visa be used? If you say it's invalid, it's invalid, and you signed a lonely one. Isn't it too ugly to eat? Can kill a batch is a batch