The Home Depot

Always open, but where are the staff? Used to ge the go to place for help and advice.now you have to hunt someone to helo.

It’s amazing store, I was there today and I was so confused what to do, a very nice guy his name is (Jonah in doors and windows) came and asked me if I need any help and he guide me to all the things I need and I was confused about it, really he is very helpful and I believe he add more value to this store because he works there, thank you Jonah

My go to Home Depot. I use them as a supplier for my business and as my first stop when I need something for around the house. Sure they mess up sometimes but they have went above and beyond several times to help me out. I appreciate the team at the Orleans HD.

If it wasn't for their delivery system, we would definitely have given them 5. We purchased a dishwasher and given a date of 19 Aug for delivery. Without going into a lot of detail we finally got it delivered on the 24 Aug. Kudos to Jenny in customer service who finally made it happen. Denis in appliances, and Susan in customer service were great, as was the other lady (sorry don't remember her name) both very calm and pleasant they saved the day, thank you.

Very nice store, but i find lowes to be more affordable. I think Home depot is for professionals & Lowes is for consumers in my opinion.

We had California shutters installed throughout our home and we absolutely love them. The experience was fantastic from beginning to end. Suzanne Harrison, the Decor Consultant from the Orleans store was a pleasure to deal with and we appreciated her professional input re appropriate framing, etc. Serge Boisjoli and his assistant Gerdine installed our shutters. They were punctual, professional and kept the workspace very tidy, and most importantly did a great/quick job on the installation. Thanks for an overall great experience, we would highly recommend Home Depot for this service.

Today, I went with my daughter to pick up a closet organized. I asked some questions to Salim. He was very friendly and helpful and to finished our shopping experience, we got another friendly sales associate at the cash, her name is Sue! Thank you to both of you for making this shopping experience a great one!

If you wanna renovate the house or fix anything at your house, this is the place to go. Men will love it

Very friendly but a little more knowledgeable employees would be kind but there trying there best

Love the home Depot in Orleans. Lots of choices, products always available and friendly staff.

They have every tool and material you’d need for fixing or renovating your home, and are often the most affordable option.

That being said, I would not advise you buy lumber from them. If your application requires straight boards you’ll be there for a long time trying to get a just couple that are acceptable. Go to a local store for lumber.

This Home Depot is dead to me. For the 3rd consecutive week in a row, their saws were "broken" and they were unable to cut wood. They sell a zillion Ryobi tools but didn't have a single battery and charger kit in the whole store. The saw I bought had obviously been bought and returned and was missing several parts. The Home Depot in Gloucester was able to cut my wood and had plenty of Ryobi battery chargers in stock. That's where I will start next time.

I usually don’t share reviews for stores but a visit today at this specific Home Depot was great. JM and the staff working around 6/7PM on a Friday were absolutely wonderful. Nothing but great customer service and good vibes. Home Depot is like a Toys R Us to me and having workers who care, are very attentive, and are all around just positive folks makes me want to spend my entire bank account there. Thank you again for everyone’s help and looking forward shopping there again!

DON'T BUY APPLIANCES at Home Depot! Worst service ever, even with an extended warranty! Bought a fridge last year, now my food gets all frozen even with the proper setting, and it took 2.5 hours of being on the phone from the store, to the Home Depot appliance support, to the company from whom I have a warranty. All three asking the same info and to finish the call that they will send an email for which I have to choose my own local repair man, pay for it then claim my lost food through a WEBSITE! Absolutely ridiculous!

Young man at the returns desk was amazing.
Young woman at the self serve check out…not so much.
The returns portion of our visit was perfectly.
We were able to return some unused product without any aggravation.
We then went into the store to pick up a few more pieces of door trim to complete our renovation project.
We used the self check out isle, but we realized after leaving the store that we had incorrectly scanned 5 PACKS of door trim instead of 5 INDIVIDUAL PIECES of door trim.
We tried to run back into the store through the out door where we just checked out, just as the store was closing and we were met by a chorus of: “sorry’s”, “nothing we can do’s”, “come back tomorrow’s”.
Really…2 minutes after 9 and they couldn’t get us out the door fast enough…brutal!
We have spent over $5000 at Home Depot on this small renovation and have 3 more of our apartments left to renovate.
If our visit doesn’t go well tomorrow, it will be our last.
July 11,2023

Went to order blinds and discovered I needed a custom size. Alex was able to order the blinds and provided lots of great information.