The One Bridal

I rented my white wedding dress, chinese wedding dress (qun kua), and my husband rented his tuxedo with Coco at The One Bridal. Coco was friendly and professional. She gave me options of dresses to choose from after I had provided her with what I was looking for in a dress. She gave me useful tips for the day of the wedding. If you are thinking of renting a dress with a wide selection of choices to choose from, then The One Bridal is the way to go.

I went to Coco to alter and fix up my wedding dress. There was a lot of work needed to be done on my dress and she was able to help me out. Coco was excellent at fixing the zipper, straps, altering my dress in the back and fixing up the mesh. She also added jewels which made the dress extra sparkly. Highly recommend her to anyone.

I recently rented my wedding dress from Coco and it was an amazing experience! It was such a smooth process- I provided the details of what I was looking for in a dress and she gave me several options of ones that I'd potentially like and I said yes to the first dress! There was always prompt communication and she provided a lot of useful tips for day of wedding which were much appreciated.

Renting was an excellent alternative to buying a dress as I didn't have to worry about the upkeep of the dress after the wedding and Coco was kind enough to also steam the stress beforehand so it was ready to go. Given the option to also hem/alter the dress if needed was a bonus.

Would highly recommend.

The owner, Coco is practicing a bad ethical business. I rented a dress valued at $600 one month before the pandemic broke out last March 2020. I was given a one year credit, but since theres been multiple lockdowns in Ontario I could not make use of my rental dress for any formal occasion. She will not meet me in the middle for half of my refund or allowing me to transfer my credit to someone else. Coco is not serving my needs especially during these unprecedented times. I am truly disappointed how she is handling this since I’ve been conjuring ideas on how both of us can get compensated. I will be sharing my poor customer review to other social media platforms. #unfair #robbed #poorbusiness

After a few months of getting engaged, I started my search for a bridal salon that rents wedding dresses and lo and behold, I found The One Bridal. I invited my Mom and sister as I wanted the first time wedding dress shopping to be a bonding moment. As soon as we entered the salon, we were greeted by Coco, the store owner. We switched into the slippers that were provided and she started to introduce herself to us. I didn’t know what I wanted for my wedding dress so Coco just asked me and my family to go through the racks to see what we liked.

There were so many different styles such as ballgown, mermaid, strapless, sweetheart, the list goes on. We pulled out about 10 dresses altogether and I started trying each one on. I cannot believe how heavy they were! Pictures were limited to only two dresses so when I made my selections, Coco helped me fluff out the dresses and my mom and sister took the pictures. It was down to a ballgown with straps that was really beautiful and had a sparkly train and a dainty strapless illusion sweetheart A-line dress with a lovely train. I couldn’t decide then and there. There was absolutely no pressure to purchase, so I slept on it and if I was still interested, I would reach out to her. Before we left the store, she explained the whole payment plan which was very helpful in my ultimate decision.

After trying on over 20-30 dresses at different bridal salons, I ended up coming back to The One Bridal because the dress that my sister picked, the strapless A-line, I cried in it when I first tried it on (that should’ve been my first indication to purchase that dress at that moment and knowing that the dress was one of kind), but I didn’t want to settle yet. After a couple of months, I went back to Coco and put down a deposit for that specific dress: the deposit guarantees that the dress you choose will be your dress. They have a policy: one girl, one dress, one month, so I was sure no one else would rent my dress.

My wedding date was May 2nd, 2020 and then, the pandemic happened in March. Things were starting to shut down and I didn’t decide on a dress yet (even though I put down my deposit with The One Bridal), I wanted to keep my options open (bad choice in a pandemic) so April came around and I was due for my first wedding dress fitting with Coco. I first put down my deposit to rent the dress back in September. I didn’t want to purchase it as I had no place to store it, but I was running out of time so I decided to buy my dress (and plus, it was during the beginning of COVID so buying my dress was a better solution during this time).

May 2nd, 2020 rolled around and I couldn’t get married. I was sad for a while because I was waiting for this day for so long so then, my fiancé and I had decided to postpone our wedding day to August 7th 2021. September came around and we then thought that next year was too long of a wait as we’d be engaged for longer than expected, so my fiancé and I changed all of our plans to October 2020.2 weeks prior, I made another appointment with Coco for a final wedding dress fitting and we found out that I needed to make a last minute alteration because my dress wouldn’t hold up, even at the tightest, so the changes were made and my fiancé and I wed on October 10th, 2020.

Here is a tip to all the beautiful brides out there: the first time you try on a wedding dress and you shed tears, that will be the dress that you will get married in!

Coco was very nice, friendly and professional and I would recommend her to close family and friends!

Cuz of the Covid, coco was working alone. She was busy at the time when we get there. But i appreciate her help getting my size and picking my price range. I rented the bridle gown, IT WAS BEAUTIFUL! Coco was very very helpful? And it was done in 3 days

We got bridesmaid dresses from the one bridal.
The dresses are quite nice and came in good time even during the craziness of COVID and Coco was always pleasant to deal with and kept us informed.

I am however quite disappointed in the sizing. My girls were measured and told the dresses are made custom to their measurements. The dresses arrived and now require significant alterations to fit each girl in multiple places (bust, waste and length- even though they were all wearing the shoes they will be wearing during the measurements). On one of my girls I can grab a full fist full of fabric at the back that needs to be taken in. We are disappointed we now have to seek out and pay for significant alterations for a "custom" dress.

We were also disappointed when getting measured that my girls had to pay an extra $20 for "plus size" dresses beyond a certain waist measurement.my girls are not large girls (one wears a size 4) and they were all considered 'plus size'.

When I was planning for my wedding, I found myself overwhelmed with all the questions and options out there for me. I went to several bridal boutiques and they were all intimidating and sometimes snobbish. I found that many places only let you try on 2-3 dresses and tried to push you to buy the first one you try. If you ask to try on other dresses, they flat out tell you no. I was pleasantly surprised when I visited The One Bridal. Coco was very attentive and helpful and not once did I feel pressured into buying or felt like she was trying to kick me out the door. I also had the chance to meet the photographer and videotographer Joseph and Keith. They were all very knowledgeable and helpful. Weddings can be quite costly and sometimes when you try to save a few bucks here and there you end up with poor service or quality. I think The One Bridal is reasonably priced for the quality of work and service you get. I have referred a few friends here already and they all had only good things to say.

The One Bridal is definitely one of the best in town. I was more than satisfied to have them as my photographer and videographer. Both Joseph and Keith got the job done in an extremely professional manner throughout the entire day on my wedding. The photo/video and canvas turned out to be a masterpiece. This was one of my fantastic lifetime experience and I am more than happy to recommend The One Bridal to all the love birds out there! In fact, I have already referred a couple of friends and none of them have regretted it!

I found my beautiful wedding gown and my traditional dress with the help of the lovely Coco! Throughout the whole process, she was patient, honest, and incredibly helpful. I came in for a number of appointments and was never rushed or pressured to make a decision/purchase. There were so many nice dresses and accessories to choose from and her selection of gowns were unlike other bridal shops. Thank you for such a pleasant dress shopping experience!

Amazing experience here, she did an amazing job altering and steaming my dress, quickly too! Very friendly and helpful.

My experience with The One Bridal was very positive. They have options to rent and buy, options for traditional outfits, alterations, jewelry and etc. CoCo was very friendly and straight-forward with options and what I looked like trying each dress. She provided and explained the accessories needed. Even with a small to medium selection of dresses available, I was able to make the decision to buy my wedding dress there in my initial one-hour appointment. I am very satisfied with my experience there.

My experience with The One Bridal has been nothing but positive. The customer service is exceptional. Although it seems like a small boutique, they will always answer the phone. Brides are usually demanding and like to have their questions answered immediately. Coco has nailed this! Every time I've called, someone answers and knows exactly what's going on. With all her customers in the store and calling in, Coco doesn't miss a beat. It seems like she handles everything. There was even a time when she came in when the store was closed on a holiday so that my mother can re-look at a dress. She also keeps her cool and is quite positive. I like how she gives pointers to the older folk about what to do during certain times of the wedding. If you're looking for attention to detail, excellent customer service and patience.go to The One Bridal!