The Rec Room

Two storey unit with many different activities. Top floor is connected to the Square One Mall and has axe throwing, archery, classic arcade games like Mario and Street Fighter and a restaurant w/bar.

Lower level has a bowling alley, mini golf, racing simulators with many themes, and a few multi-player games.

Tried the Rec Room burger w/ Poutine, both items were good. Only downsides are potential wait times, we had to wait 1 hr for the bowling alley. Also, can be a bit pricey if you want the full experience.

Overall, a chill spot to go hangout, enjoy food and drink, and play some arcade games. Good place for friends or family.

This is a great Rec Room location! The food was fantastic and the service is great. They have free coat check available which is very convenient. Rec Room is equipped with many arcade games, pool tables, 4 bowling alleys and 4 Axe Throwing lanes. It’s a great spot to hang out with friends. Keep in mind that it gets quite busy on weekends so you might have to wait a while for some of the high demand games.

This used to be one of my favourite places to go to. The quality control went down quite drastically in 2023. There's quite a few staff that are extremely rude and disrespectful, the good games started getting removed, and the overall environment is not so great anymore. Id still go again but definitely not often

Service was not great. Two of the workers were very short and walked away. Workers need to be more helpful and professional

I love the atmosphere with the games and food. Sometimes I think the servers could be a touch more inviting and friendly. I get that everybody has days, but it's your job, don't do customer service if you can't handle it, sorry otherwise the square one location is great.

Came to Rec Room with another couple and we both ordered nachos. Both had nachos with barely any cheese on them. After about a half an hour our server asked how it all was, nachos clearly had lots of dry chips remaining and we were just picking at the remaining bits We told him drinks fabulous but the nachos could had more cheese forsure. HE offered to take the nachos to replace and show the chefs/ manager how there was no cheese or anything (out of the two nachos he took one of the plates although both were like this).

Short Manager comes out with a spicy attitude right away asking what the problem is tonight. We just simply said that the nachos couldve had more cheese and the server took the plate to show whomever. She asked what we wanted.and told us "our nachos are supposed to be dry cause they are served with dips. ". She came out super defencive for no reason. Made a super big deal about replacing the nachos. Came out perfect after. Somehow found cheese to put on it and made it clear this was an acception.like okay thanks will not be eating here again. Drinks again were amazing we all had something different and the cocktails were all super well made.

When I first walked in I was greeted by such friendly staff, but then we went to sit and eat. And our bad we did not wait for the hostess to be seated but there was A LOT of open seating so we just sat. Only to be told by a hostess that we couldn’t sit there, and had to sit all the way at the back. Which really wasn’t a convenient spot to watch our kids while the played. It was a really awkward experience but then the other staff noticed our displeasure and told us that we could actually sit there and they were just SO helpful. Specifically Santiago! He was ssoooo kind and had such a warm and gentle spirit. It literally made our time there soo perfect. Super thankful that the staff that stepped in and made it a great family fun time!

Nice spot for food, drinks and games. We went on a Friday night and they had a great DJ. Lots of variety for activities, a great night out for the girls, a cousin gathering or just a date night.

I brought a potential client here for a business meeting that I was INCREDIBLY nervous for.

If we lost this sale, it’d be a major blow to our relatively new start up.

I was immediately put at ease by my server, Faith. She was warm and friendly, without being overbearing. Fast and funny, without being over the top.

She accommodated everything we threw at her, and handled our orders with care and efficiency.

Thanks in no small part to her efforts, I ended up signing the client.

I found out from another server upon leaving it was only her second week on the job.

Um, can whoever hired her draft for my Toronto Raptors? Because you can find TALENT.

Wings were pretty good on happy hour here. However the service was pretty slow even though bar was practically empty.

I ordered a sangria and it came extremely foamy. However, the bartender (Annir) actually offered and made me another one free of charge.

If the service was a little bit faster here I would give 5 stars.

Poor customer service, extremely slow service, rude and unhelpful staff.

Don't recommend at all.

I really enjoyed spending time in the Rec room. There are so many different games to explore. Loved it!

Honestly the worst service I’ve had pre or post Covid. Waited 10 minutes for a table. Not a big deal at all. Waited 35 minutes at my table and spoke to two separate people who “would get our waiter” before our drink order was taken. 1 hour 10 mins. Food is bland and not great. Server doesn’t seem to know the answer to any of our questions like “how do we buy tokens for the games”. I will never be back. Spend your money at restaurant where the food will at least be good.

Gratuity is included in your bill for bigger groups. The waiter should have said something to us, but did not and received extra tip for a not so good service. Last time here. It seemed shady that she processed 10 payments for my group and not a word said.

Ordered salmon and shrimp pasta with garlic cream sauce on the side, the cream sauce never came and Salmon tasted like it's gone bad and it had freezer smell. Not a good place to eat

Great place to take some break from work. It is also an appropriate place to have some team building activities. There are plenty of options- bowling, pool table, individual games etc.
The place also offers some food and drinks options. Although, I believe the food options can be better.

Good place with fun options! Unfortunately we didn’t get to axe throw due to it being closed but maybe next time!

BUSY eats and entertainment Place at SQ1.

Nice staff.need to hire More Bus transhelp to clear tables of used dishes and stuff.

Need some more game machines, same machines as Dave and buster or playdium. Could definitely add some more.

The place is amazing, takes you back to your childhood but staff is TERRIBLE! Everyone (the staff) is unwilling to help which ruins the vibe of the place. Could have had so much fun only if the staff are a little bit nicer.

You've heard it from others, the staff here is terrible and so the service is too. Other than that, it's just like any other Rec Room. But I've never had good customer service here.

Had problem with one of the game and asked for help and didn't get proper response.we wasted our credit.

The staff are great. Food is average. I wish there was more games but it is what it is.

It was still a good time.

I like this place. The fact that is right by Square one and games for the adults is pretty good.
I do wish to be little bigger. The pricing is also very fair.

Decent place, if you liked playdium in Mississauga, you might like this as well. Service is not great though.

This place is defiantly a good place to spend your time and enjoy the arcade games. However, the food compare to the other branch was pretty bad! I ordered an ABC burger here with a side salad! I got sun-dried tomatoes in my salad which is disappointing. I got totally disappointed with this branch! Not recommend.

I went with office colleagues. And we had great time. Played games and eat in dining. Appetizer were good. Main course could be better. It's a fun place for all ages.

I've never won enough points to get more than a keychain but that won't stop me from going back! Go with friends or go on a date. I love how massive this location is compared to the one downtown.

This place is huge, a lot bigger than the one in Toronto. As with places like this, you'll find a lot of crowd on Fridays and Saturdays

Nice entertainment, bowling, pub, value for money must go with kids, families, friends, well done

Even though we had some issues with the machine at he begging, but they took cake of us. All 3 of us (Hubby and baby had a blast! We had lots of fun.

Came in with high expectations, but quite disappointed. Staff seriously lack communication skills. When we entered the staff member quickly turned his back to us for a long time before I realized he was looking for a table to seat us. No instructions about what’s going to happen next, how to get a wristband to play games. We get plopped at a table and after waiting a solid 10 mins we’re then wondering what’s going on we managed to flag someone cleaning another table to help us get started. And then the cherry on top was getting charged extra for a tiny blob of Mayo for fries with no explanation at the time of requesting it that it would cost extra.

Went in with my dear friend who was excited about this place. I forgot my wallet but had my ID on my phone. Did not accept it despite having proof of vaccination, I’ve used my phone for ID multiple times and HAVENT been rejected, kind of silly because it’s actually against the law to reject me. I did not want to be a Karen in the area but I will indicate below proof from government website on the forms of ID that are acceptable in order to help someone avoid the same embarrassment I felt:

“ You must also validate that the vaccine receipt is yours by providing identification issued by an institution or public body that includes your name and date of birth” (1/2)

That means it just needs to show proof. Not physical copy. Not photo ID even.

“The identification requirements are flexible, and identification is required to confirm only name of the person and date of birth – government identification can be used for this purpose but is not required. ”
(2/2)

FLEXIBLE. They definitely could’ve allowed me access to the premises but chose to be rude and hostile. Really inconsiderate staff and this place will never see my business again. Not only am I a fully vaccinated citizen, I’m also willing to show ID and got rejected. Note that nowhere in the restaurant did it ask for PHYSICAL copy.

Horrible service. Made reservations and when we arrived they gave our table to people who had a reservation after us. Instead of trying to accommodate, the hostesses kicked attitude, clearly theyre unhappy with their jobs. Miserable snd never smiled. We told them we were there to watch the game and had specified when we made the reservation, yet the nasty waitress claimed "if that was the case it would be here". Ive never had staff at a restaurant be so rude for no reason. Pathetic and disgusting. They should all be fired. Yet these are the same people that cry about low wages and not getting tipped. On top of that, the waitress kept staring us down after as if we did something to her! I will NEVER come here again. The downtown location is much more professional and courteous as well as competant. 3 things this place & their employees lack and will NEVER have!

Fantastic place. Great staff. Very friendly and welcoming. The perfect destination for a night out. Great food, large bar and restaurant area with plenty of seating. Lot's of TV's and they offer everything from bowling to pinball to axe throwing.

Went there with 2 of my friends for dinner. The food was pricey and not worth it at all. The steak was dry and unseasoned that one of my friend's kept ordering gravy on the side just to make the taste bearable. The waiter seemed so uninterested and unenthusiastic in serving us and mistakenly gave us Corona's instead of Coke (how this happened I don't know since they sound different). The waiter even argued a little saying that we told him Corona even though we said Coke. The only positives of the place is honestly just the activities you can do, but definitely not the food.

The customer service and staff at their restaurant is the worst. I would love to give them minus 5 stars but there is no option. I went their with my family, we wanted to watch the raptors game first we were told that the reservations are full but they always keep 25 per space for walking, so if we walkin they can accommodate. When we walked in on the time specified by their staff we were told no they dont have space and there is nothing as such for walkins and that what we were told is not true, the staff member who spoke to us was very rude. Anyways they told us that we can dine in for 2 hours after that we would have to leave. We agreed and when we got to the table my son saw the promotion that if you order a specific drink you get raptors towel with it. We ordered that drink (cause he wanted the towel) and never got the towel, on inquiring we were told that because I told them not to put alcohol in that drink (cause I dont drink), although they charged me the same, we cannot have that towel. Then the server told us to come later and she will it to us. (I dont know why) anyways we went shopping and when we came back to get that towel the staff member who gave us that towel started being rude and said that we cannot have that because we didnt tLe alcohol with the drink, I told her you charged me the full amount still so what difference does it make and that this is discrimination against people who dont drink alcohol and she thought that was funny and started laughing and making fun of me. I'm really sorry to say but they should train their staff better on how to deal with customers. It is very insensitive to make fun of someone cause of their preferences. Very bad experience.

I celebrated my birthday here and it was lit did axe throwing, bowling, arcade games, and pool which was $3 you have to pay separately for that and the axe throwing. They have ping pong and vintage games like pinball which brings back childhood memories I ate elsewhere just because the reviews erked me. I'd see it as more a place to do drinks and share apps with friends. Also the kitchen was visible and it looked as if there was one person cooking one prepping so the food was coming out slow. I had the Peach Don't My Vibe $9 while waiting to be served the guy comes up and asks are you looking to order something? I reply YES? ! He's like ok let me go get someone and out comes this girl who looks as if she was helping him in the back if you catch my drift. In the bowling area your allowed to bring food and drinks as you play so nice perk our gamer band broke shortly after purchasing so they should change it easy to loose. The bowling was $7 and $4 for the shoe rental you get 10 x to bowl per person. For axe throwing and game credits of 200 it was $45 VR is $34. My only issue is the staff are very uninterested to address your requests and some very unprofessional in their behavior. As one game ate our credits and was broken so had to get someone to come fix it then go to the front desk as no one was coming but it's still early so room to improve. The security is the most annoying aspect which is totally unnecessary and invasive twice they hassled me once to check my backpack and the other to see my tag like i'm not a simp don't treat me like an intruder. The layout could have been better everything is kind of placed randomly I found they should have left all the recreation downstairs including the pool tables as people kept ignorantly walking in the way tainting he equilibrium. Downstairs felt stuffy the stage area doesn't belong empty space. There's enough options in and around the mall to eat so I would have kept the menu to unique finger food. It seems they rushed to finish haphazardly but great to come have a night out donuts are bomb thanks to manager for giving them on the house!

Drinks were great. Butchers Daughter Pizza was alright. Good selection of games to choose from. Live DJ was good. Watched the associates at the bar argue with each other throughout the night and what happened to be management too. Seemed very disorganized and unprofessional.

Ax throwing was really fun! I went in the afternoon so there was no line up, but it can get very busy on the weekends and evenings. Games are fun and varied.

I didnt try the axe throwing, bowling or VR so I cant speak on that, but the selection of games is small compared to other arcades in the area (if you are looking for an arcade experience I would highly suggest Dave and Busters instead). For the food area, I went with some friends and had high expectations by the amount of CEO-type people I saw and the general atmosphere but was very much disappointed. The waiter I had made it obvious he didn't want to be there. I understand that we had gone later in the day and something might have happened earlier but he barely greeted us, he got our drink orders wrong and when we tried to correct him he took out his pad of paper and said that what he gave us was what we originally ordered (I think if they turned down the amount of EDM music he would have been able to hear us say we wanted coke not corona, but I don't know) and he didnt even come to ask how the food was or if everything was good. The presentation of the food looked really delicious but once we tried it, our stakes and salmon (which they seasoned the wrong side btw and basically burned it) were so bland we had to coat it in gravy and ketchup so it had some kind of flavour and the salad was drenched in some kind of lemon/mint balsamic that made it gross to eat. The calamari sharables were good and the girls at the front who directed us to our seats were really fun and good at their jobs. Overall the food area seemed over priced for what we got and the arcade is okay but next time I will go to another place.

Could I give negative stars horrible staff I complained about a visit earlier and had a response to contact them. I did but no response.why am I surprised that's what they do best ignore the customers

Even if our reservations had of panned out (bad management) the spot really isn't the place to go. For starters the prices are high, $3.98 for a pop high. Now keep in mind gratuities are included but expect $hi+y service (if any) and cut eye from the bartender if you don't tip on top of the tip already included in the bill (table service same thing). Food wise it was ok but not for the price (its owned by Ciniplex so expect $12 for popcorn pricing, plus a tip, and a tip). Could barely see the TVs because of table placement, people walking/standing in front, and their raffle guy making his rounds and announcements during the Raptors game. Then played overpriced games downstairs way worse than Dave and Buster's for even cr@pyier prizes.

We did go on a busy night with alot of people but it is no excuse for how management delt with the situation and the experience we all had.

Terrible. A 2 hr wait for a table, the place has so much wasted space, should have added more seats and tables so there isn’t a 2 hr wait. We ordered apps to start and drinks and never got checked on again. We ate with no napkins, our glasses were piling up and dishes but no one would come to take them away. No water what so ever was given to us. We overheard an argument with another customer and a manger who was also having the same complaints of waiting for a seat. A friend of ours went out for a cigarette and because he had no stamp they gave him a hard time coming back even though the waitress had brought his food back to the table. This place is also a clear case of dining and dashing lol we wouldn’t but could have with the service we got.

I won’t be rushing to come back. I went to the cactus club that also just opened and the service was excellent, go there! Lol good food and great service.

The restaurant is always jam packed and the seating near the quick serve counter was booked for a private event. The food was t bad though and the games are fun but the card readers rarely work the first time you tap your play card.

The worse customer service 2 hours of dining waiting, they had a lot of tables and we want it to change it and we ask for and they said they could but we had to wait for an hour and the tables are empty, and servers are mind

Had friends come in from out of town to watch the finals. Booked my table 1 week in advanced and check out the seats I got, with two empty tables beside ours, they refused to move us. I was not given the chance to pick my table so I found it dissapointing that they were holding tables. I've been sitting here half an hour with empty tables beside me.

Been going here to watch the Raps game multiple times. I’ve visited 6 times and only ONE of those 6 can I say was the service okay. And that was all draw of the luck for our table. Our last visit - we were told 30 minutes to be on the wait list and that we’d get a text. 30 minutes passed, didn’t get a text. 45 minutes - no text. Until one of the servers came up to us and asked if we were okay - since we’ve been waiting, we told her we’d like a menu since she asked. Why not? We’ve been waiting and ate literally hungry. You want our money or not? Throughout our stay thereafter, we still didn’t get a text, and even when the game was finally over, no text. I’d also like to bring to your attention that THROUGHOUT that time waiting, we COULD COUNT THERE WERE 5 tables VACANT. And at the fourth quarter, then saw a manager sit down to eat. We decided to keep our mouths shut. UNTIL TODAY.

We come in, have a reservation, and are once again given the SHITTIEST table where we can’t even watch the game. THERE’S A POST blocking the TVs and you still expect us to sit and “enjoy”? My boyfriend went to the manager (female), and was told that the good seats (SPECIFIC SEATS) have been reserved first by others. But wait up - WHEN WE RESERVED, there was no option to even reserve specific seats. SO WHERE IS THIS COMING FROM? !
Also - those bar tables are OFTEN ALWAYS left vacant and we were told they’re reserved if there are bigger groups.key word: IF. Well what if it’s been an hour and no group still has come in? ! Cause that’s happened in one of our visits too. WHEN WE ALSO HAD RESERVATIONS.

Now, next thing you know, there are, ONCE AGAIN, multiple tables vacant, UNTIL THE END OF THE GAME.

I would CONSIDER trying to be consistent with your message to your customers. ONLINE RESERVATIONS? If there are specific seats to choose - then have that option online, rather than word of mouth when the PEOPLE THAT ARE ALREADY THERE COMMITTED TO THEIR RESERVATION TIME compared to the people that don’t show up or are LATE. Other restaurants have a timeline for reservations. Like after 20 or 30 minutes - you lose it.

It’s starting to sound like there’s an under the table business going on for these tables. But news flash - you’re in Mississauga where there are a LOT OF PEOPLE, where some more than others are willing to commit to their reservations.

And ALSO - TEACH YOUR HOSTESSES TO BE NICE AND NOT ROLL THEIR EYES AT YOUR CUSTOMERS.

This excludes Makayla who tried to actually provide a decent service to us. She offered the table next to us that was only slightly better, but we still had a post in front of us whereas the hostess that rolled her eyes and walked away saying “hold on”.

Photos attached were taken that day that we didn’t get a text - and THEY STAYED VACANT. The one with the employee in it is when it was 4th quarter.

I only passed through here to check it out, but they had security doing bag checks at the front door. I've only ever gone through a bag check going into a court - I've never been on a plane but I think the airports are the only other places that do bag checks. It's not very welcoming.

Not a bad place to come to! Was fun coming here for the first time with my friends. We got 2 passes and shared it amongst the group. A somewhat large selection of games, but keep in mind that the place gets busier in the evenings. We came at the right time - around 6pm or so - and left at 10-11pm. Was super fun and I would probably come here again.

Please eat a meal before you come here to eat, because you don't know how long it will take before you see what you ordered.

I ordered the 8 OZ.flat iron steak with fries and smashed potatoes. The steak was cut into pieces and I can bet my life that it will not add upto 8 oz. I have eaten steaks before and I know this is not a steak place, but if you are going to serve something like this then it is better not to have that on the menu.

The smashed potatoes are hard enough to smash a few windows. Fries are salty. Overall a rec experience.

Great place to go in group. Had fun playing with or against other people. They had a live band playing and lots of different games going on for all ages.

The lasagna was amazing but the 310 burger was a bit lacking. Boyfriend had it and the first bite in was dry. We tried our best but the lasagna was better than the burger. Service wasn't too bad but it was very busy during the time that we went. Would come again when its not as busy.

Really good place!

Restaurant:
The food here was really good. They had a alot of choices. (They also have GF, and Vegan Options.) The quality of the food was very great.

Arcade:
Very similar to what you would find at a Dave's and Buster's or Playdium. The variety of games were very good, and fun.

(The prizes were also pretty good)

Pretty fun spot. I have heard it gets pretty busy, and you have to wait in line for games - this wasn't the case for us. Axe throwing is garbage here, don't waste your money. Arcade is a fun time though

It was expensive food, like 23 dollars for lasagna. The Void was expensive, 40 dollars for twenty minutes of game time. There were standard arcade games that suck down money. It wasn't a scam, but there wasn't anything particularly positive there either.

Decent atmosphere. You get a fitbit-like electronic wristband, which you can share across your friends to access games. There's a variety of skill, luck, and Archade games. Ping pong has a huge waitlist, but is free. Axe throwing and bowling are pretty pricey and have a pretty long wait as well. The staff were all very cheerful and helpful though

Wish I could rate it 0 instead!

came to celebrate my brothers birthday and the service is VERY POOR and NOT one.two.three mistakes but FIVE in 2hrs!
my sister had a big piece of plastic in her food- we called our server to advise her about it she saw it! Looked at it! Her reply ohh ok (priceless right!? !) -did not even bother to say sorry let me take that and get you a new one- WE had to be the one to ask- like REALLY!? !? ! So word of advise look closely before u take a bite out of their food.
We also ordered pina colada and our server came back 15mins later to say they didnt have a blender! I thought she was joking at first but dang she was dead serious.also if u enjoy stirring your coffee with a knife then this is the place to be! Because i do not think they carry a teaspoon or believe in stir stick for this matter!

I actually recommended this place to my officemate for our monthly get together but after this experience will for sure be relocating!

This is a poorly executed space. Part bar, part dinner, part games. Screen viewing is okay. I think they are trying to be cater to everyones preferences but it just makes the space not desirable in general for what you are there for. In summary. Jack of all trades, master of none!

The arcade area was pretty small and crowded, and half the machines weren't working properly the attendants had to come and fix them

The service upstairs for food was AWFUL. They were serving people food at the mezzanine area where the large TV was and the manager in the oversized suit, without telling any one, decided to stop all service: we went an asked him why we couldn’t order when someone across from us just received service and food and he had no explanation besides the fact that they were served before us so too bad.

Wouldn’t go back here even if someone paid me

Pretty small collection of games compared to D&B and the London RR location. Wasn't able to use the credits and wrist band that I got in London even though all the RR's are operating on the same new system. Fun place to play if you're already shopping at SQ1 but don't bother coming here just for the sole purpose of playing at RR

Nice venue! Typical arcade though, less games then D&Bs. Be prepared to wait in lines for everything on the weekend, they are also short staff it seems. Drinks and food are good. Prices for games and other actives are way over priced. 70$ plus tax for bowling and they aren't a bowling venue! Longs waits will be their downfall.

Contacted reception on March 26 where I was told to e-mail and call Bryan Harris who books large parties for the establishment. I had been trying to contact Bryan (via- calling, leaving messages, voicemail, text and e-mail) up until Monday April 8th where I had spoken to more receptionists (who were fabulous and tried helping me but, based on company policy couldn't take my booking as it was for 25 people). Bryan finally contacted me after I spoke with Alice at reception (she was AMAZING and helpful as almost immediately Bryan called me back). He said they had been took already for April 13. I was beyond upset because I had contacted the establishment so many times prior to the 8th, followed procedure and I suspect they were not booked for the date when I was trying to call weeks prior. I would absolutely never contact Bryan again, I will never book at this particular location and based on this experience and clearly other reviewers feel the same. Additionally, Monika (who answered my original e-mail to Bryan was helpful in addressing my questions about the various options for party rooms but, did not help me with attempt to book, she also got back to me roughly a week after my original e-mail). I understand and empathize that this location is new but perhaps staff it, support properly as this situation will now prevent me from ever attempting to go in the future. I have since taken my business to Dave and Busters, they were more then happy to accommodate and reserve a seat for my party of now 30 people.

Disclaimer: My experience was during this locations Grand Opening party. It was a gifted experience, i.e. I didn't have to pay for the food/play.

Absolutely love Mississauga's Rec Room in Square One, I am looking forward to going back as soon as I can.

Food was awesome (donuts, poutine, pizza.had small bites of each during the party).

This location has a *bowling alley*, that I'm eager to play at again. I feel like the lanes might be a bit shorter than "regulation", but it's awesome for those group nights out looking for a luxury bowl experience.

Haven't tried The VOID VR (Star Wars, Ghostbusters, Wreck it Ralph, and more) at this location, but I can't see how much different the experience could be from the downtown location.

If you haven't seen the Star Wars VR game, it's a religious experience. Knowing that it's a VR game didn't stop me from trying to hide when the enemy started running towards my team, lol. I can't wait to play it again soon!

This location also has an axe throwing cage, and some fan-favourite arcade games.