26 May 2023 15:53
It's a bit of a pain that their change rooms still haven't reopened but exchanges are easy if items don't fit. Prices are good - around $4 for t-shirts and $8 for pants, for example - and there seems to be lots of selection, at least in women's clothing. I think they gave a 20% discount off a $20 purchase for donating, too
12 May 2023 13:38
I usually have fun hunting for things and the people are friendly. However, I don't know who they let loose with pricing lately. There was an air fryer for 100 and I don't believe all the pieces were even there. Also used shoes were priced for 30 and 40 dollars.
11 May 2023 19:57
Awful experience when trying to donate. Two men at the door very angry and kept telling everyone how awful it is that everyone brings all their stuff they don't sell at their garage sales. They refused to take anymore things saying that they have no room for anything. Lots of people trying to donate but being so rude to everyone. Let me remind you, without donations you would not have a store. Will donate somewhere else from now on.
11 May 2023 0:42
I have had nothing but great experiences here until today. I always felt the staff friendly and welcoming, not judgmental, the environment calm. Today however I came in for an exchange, I had brought in the item and the receipts that I had been given, I had been certain to keep everything together when I was trying things on just in case I would have to do an exchange. Somehow, 1x receipt of 4x was missing. I waited aside for other customers to be tended to. I stayed pleasant and patient the entire time, but I was met with hostility and sternness from her. I calmly said that I would go back home to have another look for the receipt and that I would not be making the exchange today, my voice was small and calm. But she made me feel pushed out of the store, unwelcome like I had done something wrong. I feel awful right now. She was rather unpleasant and completely misread the situation. You don't treat someone like that when they are already being agreeable and already offering the solution. I am hurt. I liked this store, now I don't feel comfortable shopping there.
26 April 2023 10:24
TERRIBLE STORE, THEY LITERALLY RESEARCH EVERY SINGLE ITEM AND WANT TOP DOLLAR FOR IT. FOR A NON PROFIT THIS PLACE IS A JOKE
27 February 2023 16:06
I had a really bad experience with one of the manager "Sue". I asked her to price a jacket with no tag and she refused saying she does not do pricing. She refused also to sell it to me saying that she needs to remove it from the shelves and give it to the pricing team tommorow. I asked if i can pay a deposit to hold it til next day she says no we dont do holds. I get all of that even if it didnt make sense that a manager aint able do pricing for a jacket! The main issue is that I was offended by her way of conversation and bossy expressions. When i asked for her name she refused to share it with me and said we dont provide private information here. She then asked me to leave the store after i insisted to buy the jacket that i liked.i told her that she was mean to me and had no customer service whatsoever.

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